I love this city hall. If you have to do bureaucratic bullsh*t, then this is the place to do it. :)
It lacks the large expanses of marble and lacquered wood of my hometown Chicago's City Hall (as featured in the Blues Brother's movie!), but what it lacks in Steven Spielberg cameos, it makes up for in speed and efficiency.
My best tip for increasing your speed and efficiency here is to come with a baby. Any size will do. As long as you come with a baby, then when you go to the room at the end of the hall to state your purpose and take a number, you'll be put at the head of the queue. No waiting!
And when you're done visiting with a civil servant, you can head outside to the Waterlooplein market and buy some gyros or loempias or frites, and get yourself an Amsterdam t-shirt or sparkly bag from the market vendors.
Plus this place has bathrooms, if you ask the Portiers positioned on either end of the building where to go. I got lucky and my baby strapped to my chest prompted one of them to take pity on me and give me a free token to the handicapped bathroom, so I could more easily take my child along without having to cramp into a tiny bathroom.
Plus plus, this place has an opera house and subway station attached to it, and I don't think you can ask for anything more than that. read more