My builder originally used Southeast Door & Trim to install the doors in my home. When I noticed a…read morepoorly fitting front door ... something the builder wasn't willing to address ... I reached out to Southeast directly. They didn't hesitate. No runaround, no finger-pointing. They got right on it and replaced the door slab without issue. That kind of responsiveness and accountability is rare, especially when you're not the original point of contact. Great customer service, and even better follow-through. They stood behind their product, and that earns my respect.

Poor to no communication. Will not get back to you. Installer came out to measure and give me a…read morequote on a front door. It's been a week and a half, no quote. I can't imagine giving these people money.

My husband and I just left this store with 6 aluminum windows. Shannon went above and beyond to…read morelocate the windows for us. She called at least 5 other locations to find the windows for us. Excellent customer service. Donna Hoolihan

Tried to return sticky back roofing tape that did not stick. I used about 2 feet of the tape trying…read moreto get to the sticky part. It just did not work. Sales person told me I could not return it because he could not use it. Why would he want to sell it if it didn't work? I was in the process of purchasing $150 of product so the sales guy over an $18 purchase cost them that sale.

I punched out my glass window on the back of my pickup truck cap. I needed polycarbonate plastic to…read morereplace it. I called all around; Orlando, Sanford, online, you name it. Every option was going to be $200 minimum. Orlando said I had to buy an entire sheet, which would have been 50% scrap. Steve at jw Austin quoted $90 INCLUDING cutting the plastic to my pattern. It worked out perfectly. I even tried to pay him a little more. His response," I don't need to charge you more, I make an honest buck and that's good enough". Music to my ears. This guys honest, and does a good job. If I can ever use his services again I certainly will.

I needed a new boat windshield. They made one ahead of schedule, at a better price than I could…read morefind anywhere else, and it fit!

Heart Roofing just completed the re-roofing of our 2/2 home in Vero Beach. We are really happy with…read moreall aspects of the process. REALLY happy. We called in 3 roofing companies for free evaluation and quotes -- two were recommended by neighbors and friends, one came after we researched reviews and company websites. We liked Heart's marketing message and their customer testimonials. Their quote was competitive with the other 2 companies, and they found issues and suggested solutions upon inspecting our old roof (including a 19' flat area where two rooflines meet and there was evidence of water collecting). Thomas, a company co-owner, suggested that they create a gently sloping v-shaped structure to direct water away and down the roof -- totally invisible from the street. Genius. And when on our roof for the estimate, Thomas videoed and narrated his evaluation of the roof's condition and issues, then shared it with us to review. We ultimately chose Heart for the job and decided on asphalt architectural shingles with a 130 mph wind speed rating. Their crew was excellent -- great skill level and attitudes. Here's how it went: Day 1: Dumpster on rubber tires cheerfully delivered to our driveway. Day 2: Tarp off the vegetation, perform the tear-off, replace some rotten plywood (included in the initial quote), remove and dispose of our old rain gutters, and install the drip edge flashing, ridge vents, and new underlayment. (Complete site clean-up was performed at the end of the day.) Day 3: City inspection. Pass. Day 4: Half day of installing our new shingles -- then a thorough clean-up including wiping down our new white drip edge flashing. Day 5: Final city inspection. Pass! We'd highly recommend to others all aspects of this project. Heart Roofing excelled!

Being new to the area, I tried to find someone reputable to fix a leak on my roof…read more After 3 quick visits my roof is still leaking. I did contact Thomas a week ago and was told that it would be fixed. Haven't heard anything since last Monday. At this point I'm losing confidence in getting the job done right. Very disappointed that you pay cash upfront and the job isn't completed properly