With all the up market shops on King William Road, its nice to find this one quaint little place…read morethat almost feels like it belongs to another era - that's how I feel about the Australia Post post office at Hyde Park. This is possibly the tiniest post office I've ever been to and it is a one man show. There seems to be just the one person on duty and he's made this his domain. While you can still access all the normal Australia Post services, you had just better hope there's not more than three other people ahead of you to post their letters because you simply won't get inside. I have heard people comment on some sort of rudeness in this particular post office but I have to stress that I've never experienced it and I find the service friendly and always helpful. Even if you just go and visit once, stop by at this tiniest of post offices just to experience the sheer cuteness of the place. I would be really interested to know if anyone knows of a smaller post office branch in an inner city location.

This Australia Post may be the tiniest one I've ever seen. There's room for about five people to…read morestand in it, and all you can really do is post things. There are no displays of cards and cookbooks and tennis rackets and washing machines that you can buy like all of the other Australia Post outlets these days (ok, some of those products may be exaggerated), but I like it that way. Though sparse and squishy, I love this post office. The lady who always seems to be behind the counter is friendly, efficient, and never too busy to patiently answer questions. This is the place to get in, conduct your business, and get out quickly. An ideal way to go about sending stuff in the mail.

Maybe new owners at The Avenues, Stepney but yeah, do not bring baby in for passport photo! When I…read moreenquired, they were already refusing to take 1.5yo baby, said parent cannot hold so baby has to be able to sit by themselves on the stool they provide (even though we did this for our other son who was younger then, but at a different store). I told them he can, so we will be back towards end of the day. When I returned with my child, the lady just looked at him and said "no, we cannot do it". I expressed how annoyed I was, as their condition was as long as he could sit by himself, which he could.. and they didn't even bother trying. The manager came out and also told me he thinks it's not possible, so I asked "Can you just try?" Although my child was complaining a bit, he managed to look into the camera 3 times within less than a minute. Not one single click of the camera and "Yeah, it's not possible". As I was leaving upset and furious, the lady said "You need to look for a professional photography place". I managed to find the nearest Officeworks at Trinity Gardens (which opens until late on weekdays!). They were so understanding and friendly. I was asked to hold my baby.. and within seconds and 3 shots later we managed a perfect usable passport photo!

Passport Photos - If you want a quality passport photo do…read morenot go to this store! If you want a good customer service experience then also please avoid this store at all costs! Positives: - Quick Negatives: - Poor quality over exposed photos - Rude Manager who has trouble operating the camera I bought my child into Stepney Post Office to get a passport photo. They were quick and efficient. The staff member who served me checked the printed photo with her Manager, obviously concerned about the quality. The Manager said it was fine. I questioned her because I wasn't happy with the over exposed appearance of the photo. She assured me it was fine. I left the store with my two children and looked again at the photos and compared it to another photo in my wallet. The quality of the passport photo was appalling. My child looked sick! This photo had to last her for years! I went back into the store to ask politely for another photo. What happened then was absolutely appalling. The Manager was bullying, rude and obnoxious. He argued that the photo was fine and it was just that my child is pale. Finally he took a second photo which was only marginally better indicating poor quality equipment and then he tried to charge me for the second photo at which point I refused and left the store. What I should have done was demanded a full refund as I will now have to go to a different store to get another photo. What a dreadful customer service experience!

I am about as regular posting a letter or a parcel nowadays as I am to receive them (unless its…read morecome from ebay). So you can imagine my surprise when I went into Australia Post the other day and felt like I was being transported into some space shuttle of the future. Clean lines, no isles full of cheap gifts you will never send to relatives overseas, limited product in store, fluro red lighting, someone on a Hoverboard could have zoomed past and it wouldn't have been out of place! Aus Post are now giving you a "self check out" option, which even I as a Gen Y'er was too scared to try. Apparently you can weigh your parcel, pay a bill or post a letter withi this machine. I'm sure that's the way of the future but for now, putting a good old stamp on the front of an envelope and knowing its going to be delivered to someone by a guy on a motorbike is the greatest reward about sending a letter! Even during "peak hour" (1pm) I was served quickly and with a smile!

Flash new Australia Post with a shiny fit out that includes a self-serve drop off point for parcels…read moreand letters. But avoid during weekday lunchtimes unless you want to spend your precious free time in a huge line. The best bit? The Travelex staff in their special little booth. They are always friendly and happy to have a laugh, I always leave their counter with a smile!

For some reason this is my local post office I need to go to when I miss my packages in the mail…read more And on account of the fact that I get a lot of packages (not of the herbal remedy kind) I am here almost every second week. Service has continued to decline and staff aren't keen on staying open more than a minute past 5pm so tough luck if you walk in 5 minutes before close to make a transaction! It isn't too busy in the middle of the day though so at least you are able to avoid a long wait and once served are quickly dealt with. There is a particular female staff member who works most days and still refuses to show an interest in her job or providing a warm welcome into the store but I guess I wouldn't be too happy if I worked for the postal service either to be honest...

I post things a lot ... I run my own online business, and I study by correspondence. Out of all…read morethe Australia Post outlets I have visited, this one is one of the best for customer service. This Post Shop is pretty small, but has all the packaging you could need, as well as a range of books, DVDs and stationery that you would expect at an Aus Post outlet. For some reason, it's hardly ever busy, which is great when you're in a hurry during a lunch break. I've always found the staff helpful, and they have often given me suggestions for decreasing my postage costs.