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    St. Cloud Veterinary Clinic

    3.0 (30 reviews)
    Closed 8:00 am - 5:00 pm
    Updated 1 month ago

    Services - St. Cloud Veterinary Clinic

    Pet physical or wellness exam

    Pet vaccinations

    St. Cloud Veterinary Clinic Photos

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    9 years ago

    The staff is knowledgeable and caring! The facility is clean and well managed!

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    11 years ago

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    Ask the Community - St. Cloud Veterinary Clinic

    Review Highlights - St. Cloud Veterinary Clinic

    Bassett and Jennifer explained everything and what needed to be done with wonderful compassion and love.

    Mentioned in 4 reviews

    Read more highlights

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    West End Animal Care Clinic

    West End Animal Care Clinic

    (33 reviews)

    Major disappointment!…read more After being a loyal client of West End Animal Clinic for over 5.5 years, I am deeply saddened and disappointed by the lack of compassion shown during a medical crisis. I arrived at 5:55 PM, just minutes before the clinic's posted 6:00 PM closing time, with my 18-year-old dog who had taken a sudden and severe downturn. During his afternoon walk, he collapsed in my driveway and began shallow breathing. I rushed him to the clinic in distress. The receptionist mouthed through the door that they were closed and did not allow me inside, despite the clearly posted hours. I sat outside in tears, holding my dog. I am grateful to Alex, the veterinary technician, who came to the door, listened to my dog's breathing, checked his mouth, and advised me to go to an emergency hospital. However, I was told the veterinarian was already gone for the day. I was handed a piece of paper listing emergency hospitals without addresses, leaving me to frantically search in my car to determine which location was closest while my dog continued to suffer. During this time, the side door opened and Dr. Russo was exiting the building clearly unaware that I was still there. She did not approach my car, check on my dog, or offer assistance. The lack of compassion and urgency in this moment was devastating. After years of bringing three dogs to this clinic and spending thousands of dollars, I expected at least basic humanity during a crisis. The end result: I drove over an hour to an emergency hospital. My dog was euthanized within 30 minutes of arrival. This experience has permanently broken my trust. When a medical emergency occurs, especially at the end of a beloved pet's life, compassion should not stop at quitting time. I will never return to this clinic.

    Our first visit was wonderful! The staff was very friendly ,…read morekind and caring with our German Shepard and my husband and myself.

    Saint Francis Animal Hospital - NEW LOGO

    Saint Francis Animal Hospital

    (29 reviews)

    I have a boston Terrier that I took to another vet and he did nothing for my furbaby. I had moved…read moreto Orlando from St. Cloud. I drove back to St Cloud, fl to see Dr madera. He is the most wonderful doctor for animals. He saw that Bay-Lee had a foot infection and treated him. My baby is now doing wonderful. Everyone need a vet as good as Dr. Madera at Saint Francis Animal hospital. I will never go to another vet except Dr. Madera. He is wonderful. baylee

    Disappointed with the level of care. In every visit, they try to sell me more things that my dog…read moredoes not need. Last visit, they were supposed to do the anal gland expression, and they forgot. As I was about to leave, the nurse tells me that they forgot to do it, and they would do it now (before I left their office). I agreed, and they did it. Next, they charged me again for the anal expression, and then told me that next time it's included as part of the charge for the visit. This contradicts what they just did, in that they charged me for the visit and medication that they pushed to sell, and then they charged me for the anal gland expression they forgot to do during the visit. Then, my dog has been on heartguard and nexguard since he was adopted in December 2023. The order is set to autofill every six months. Today, they call me to tell me they can't fill my dog's heartguard because they want to charge me before refilling his medication. Disgraceful level of service. The staff appears to be nice, but they are being pushed by their owners, Dr. Medera and Mrs Rivera to focus on generating revenue over providing an acceptable level of care. There is a line between generating revenue and focusing on providing care, but when you push sales of things that are not needed, overcharge for services that were already paid for, and withhold medication when my dog has been under their care for so long, it is unacceptable and down right despicable. I will find a veterinarian that actually cares about their patients.

    Lap Of Love

    Lap Of Love

    (45 reviews)

    Horizons West / West Orlando

    For obvious reasons, if you are reading this, I offer you my sympathy. It is not easy to bid…read morefarewell to a loved one. After 16 years, it was time for us to say goodbye to our beloved Biscuit. He had a malignant tumor and, after trying every available therapy, it was clear that his condition was terminal. We called Lap of Love and they were responsive, kind, understanding and thoughtful. They made the process of saying goodbye about saying goodbye and about doing what was best for our canine friend. Communication was excellent and the hospice veterinarian who came to our home was loving and empathetic. Most importantly, she reinforced that we were doing the right thing at the right time, in Biscuit's best interests. Lap of Love made it possible for us to focus on our dog's happiness and comfort during the final weeks of his life, and for us to focus on our own grief now that he has left us.

    My baby boy is pain free and the process from scheduling to…read morethe vet arriving as scheduled was seamless. Nothing felt rushed and you can't put a price on saying goodbye like it's another day to them. My furbaby had extreme anxiety in the car and at the vet. Lap of love helped make sure his last day was not stressful. The pawprint and clipping of his hair was appreciated. Thank you all for your time and the compassionate staff you have on your team. Thank you Dr.MiMi 10/10 veterinarian, her warmth and empathy is exceptional !

    St. Cloud Veterinary Clinic - vet - Updated May 2026

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