I'm always so impressed by all the great activities, people and care at St Camillus. Amassing so…read moremany great people in this community of residents and staff is a real blessing. Shout out to Katrina, Becky and Heather for working the halls. Their genuine enthusiasm to get people involved is fun to watch and participate in. However where would we be without the many caring nurses and cooks. They try their best everyday to make as many lasting moments as possible. My brother told me that he considers St Camillus his home and I was comforted by his words. God bless St Camillus!

From the owner: St. Camillus Home Care’s team of clinicians visit you in the comfort of your home to help you…read morerecover from an illness, injury, or surgery. Our goal is to help re-establish as much independence as possible freeing both you and your caregivers to regain control of your lives.

I've been seeing OT, PT and nurses for a few months because of recent abdominal surgery from which…read moreI am still trying to recover. I injured my leg last night and developed a small scrape. I spoke with Cheryl in their office, begging her to send a nurse to look at it even though I saw one just two days ago. I have a hx of cellulitis in that leg, even from small wounds like that and I am a diabetic. She refused, saying "it's not a thing." Cheryl kept talking over me and refused to shut up so I hung up on her. I even swore at her, which I wish I didn't do but I am scared about what could happen to me. My next scheduled nursing visit is in 5 days. A lot can happen in 5 days. As a medical professional she should know this! The front of the folder they gave me says "Call us first. We may be able to help you avoid unplanned hospitalizations if we know you need our help." That's a big fat lie. I wouldn't recommend Centerwell Home Health to my worst enemy, even my ex-husband.

I am so happy that we chose Kindred at Home to care for my 87-year-old mom when she left the…read moreTransitional Care Unit at Upstate (Community Campus). Thanks to the dedication and skills of the nurses, physical therapists, and occupational therapist who visited my mom on a weekly basis, she is now 100% recovered. In fact, she seems stronger and more independent than before she went into the hospital in November. Best of all, she loved each and everyone of the visiting health care professionals. Also, it gave us great peace of mind to have a nurse on call 24/7. I cannot begin to express my gratitude to the health care providers at Kindred at Home and highly recommend the agency.

If you have loved one's in this place GET THEM OUT!!!!! I've tried getting my uncle out for over a…read moreyear! I got nothing but LIES & the Runaround!! My uncle fell at least 4 times within one month, hes been left in soiled diapers, the list goes on and on! Now he's in the intensive care unit where he will be spending his last days!! I HATE THIS PLACE!!!! The ONE star is gracious and only given because I can't NOT put anything!!!

Building in completely disgusting and filthy. Cockroaches everywhere. The staff has to tie up their…read morebelongings in trash bags for fear of taking roaches home! Administrators only sprays for roaches and bedbugs before the state comes. This place should've been shut down years ago!

Run from this place!! Do not put your loved one here. I can't say enough bad about this place…read more Under staffed. The staff that is there are either poorly trained, burnt out or just don't care. They are certainly not adhering to any guidelines about patient to caregiver ratios. If there are laws that govern this, they surely are breaking them. My father in law not being changed for hours at a time. Not getting meds on time or not at all. Food you would not eat yourself is you were starving. Staff just lies about everything. They should be investigated and closed down! I only gave one star because you can't leave none.

if I could give this place no stars I would. place is disgusting. You're lucky if you can get…read morehousekeeping to clean rooms. My mom is still a patient there and after five months just got a shower. But wouldn't let me do it. I went on vacation when I came back Loretto took over as my mom's payee without notifying me or my mom . staff is lazy, on their phones, leaves mom in bathroom for 45 mins at a time before going in to assist. nursing staff makes threats that if my mom didn't start taking care of herself after using the bathroom, they would send her next-door to the nursing home! (Cunningham). Finance department are crooks! staff in that office are rude! Please Please if you can help it DO NOT SEND YOUR LOVED ONES THERE!!!!

I have a neighbor that was placed in Loretto after back surgery. She has other health issues…read moreincluding a gluten allergy. The bed that she had in her room was broken from the moment she arrived. Finally, after a much complaining someone came and pumped air into it. An hour later the air had leaked out. With regards to her gluten allergy.... she was told that they felt low gluten was okay. She has lost an extreme amount of weight as a result. When she confronted staff about the gluten they told her to avoid eating the bread and pasta. The next morning a croissant breakfast sandwhich was served. Another issue which is paramount is their fire safety procedures. The fire alarm went off randomly for a 2 to 3 hour period. When she rolled out to the desk ... she was told ... there is no fire that I can see and besides it was set off in the adjacent building but they weren't sure where. There was no evacuation of patients nor was there any response by fire personnel. I wouldn't recommend my worst enemy to be placed there for rehab!!!! Finally, certain staff are rude. The staff wait anywhere from 15 minutes to 2 hours to respond to a bell call (a bathroom request that requires assistance by staff). Once she gets to the point that she can't wait and attempts to assister herself and falls then they get upset.

Its ok considering its a convalescent home. If youre lucky, you might get a private room but the…read morefood and beverages are indescribably bad. Try to keep healthy!

Terrible quality care the longest I've waited on a test result in years it took me forever to even…read morebe seen and they didn't even call the urologist for a ongoing problem that's sent me here 3 times in a month. I'm sick of the healthcare workers here acting like we don't matter as well

I went to Crouse after a failed home both due to poor positioning of my baby. When we got there…read morethey were quick to get me up to L&D to get an epidural so my muscles could relax and baby could get in the right place. All the nurses I had were absolutely amazing. My one nurse I had through the whole process took care of me so well and stood up for what I wanted. I would give five stars just for the l&d nurses. However I had a bad experience with the doctor on the floor. I went into the hospital for one reason and one reason alone and that was to get help relaxing to get baby in the right place for a vaginal birth. Nothing else was wrong. The doctor felt the need to tell me and my support people that there was "no way the baby was coming out naturally without serious complications". And pushed rather hard for a c-section. And tried using MANY different tactics to scare me into it. Mind you this was after five hours of my nurse moving me around. And successfully getting baby in the right place. And I had finished dilating and was at a +2 when he was saying all this. This was my first baby at 23 and I seriously felt he was pushing for an unnecessary procedure for someone who was perfectly healthy and capable of having a vaginal birth... and probably felt he'd be able to scare me into it because I was young and looked like I didn't know anything. After I refused and told my nurse I wanted to try pushing and have the baby naturally she was so supportive and had my baby almost in the room before she called anyone back in. I was able to catch my baby. But I still felt very uncomfortable having that doctor back in the room. If I was able to do it again I would have asked him to leave and just had the OB and nurses with me. Because he had made me so uncomfortable and angry. Overall our experience was really good aside from that one doctor. It also felt to me that he was pushing his nurses to push tactics they didn't want to. Kind of like an "I know best because I'm old and experienced" yet he's not a woman and will never truly know that we as women know our bodies best and know when something is wrong or needs to change. (Woah that's why I was there because I knew when I was at home that something wasn't working. Shocker I know my body) I just didn't like at all how much he undermined every woman in the room just because he was the doctor.

I worked here in the cafeitiria back when it was james square nursing home and it was the most…read morestressful job ever! Then my carpel tunnel came back after having to dish up all this pudding and jello for whatever reason and they went AGAINST DOCTORS ORDERS saying i could come back to work but not wearing the brace i was told to wear! I would not reccomend this place to anyone it SUCKS!

I would give this place minus stars if I could. I found out after the fact that they actually were…read moreraided by police and their files confiscated at one point in time for serious patient neglect issues. They have a new owner now but still have a long way to go. My BF's first complaint was that he wasn't receiving all of his meds. One being a very expensive Medication that he was suppose to get 2x/day. I called a supervisor and he basically told me that except for taking a nurses word for it that they have no way of knowing if a patient really was getting all of his meds. Another supervisor called my bf a LIAR when my bf was trying to discuss this with him. At one point they put a dying man in with him whose body odor was overwhelming. After a few days of hearing him complain to me about how awful the smell was, I called and then they did move the other patient out. the worst thing was they LOST HIS LOWER DENTURES! He had put them on his food tray and an aide came in and removed the tray. My bf realized it almost immediately but the aide said they were gone. The Bishop people then denied he ever HAD THE LOWER DENTURES!! Actually said they "interviewed" staff and no one could remember seeing them!! We ended up having to pay over $3,000 for a replacement! they did however offer to have THEIR dentist make up a new plate but with the fact that my bf had been through so much and had nearly DIED of blood poisoning in the hospital,I wouldn't allow some dentist who probably put in The lowest bid to do their dental work to make up his lower dental plate as I know personally many people who have horrible issues with their dentures and my bf went to the BEST dentist to avoid problems with his dentures. They of course refused to pay anything toward his replacement denture because the food was so bad I tried to bring in or order food for him. a food delivery was made to him at one point around noon and when I called him around 5:3O he said he had not gotten it yet! Then when I sent him some shrimp scampi from a local restaurant the nurses told him they didn't have time to give him any Silverware so he had to eat it with his fingers finally, after thet kept moving his release date THREE TIMES, I took him out AMA (against medical advice). They had a fit about it (money??) and made a report that he was going into a unsafe environment. a few days later at an appointment with his back surgeon, his SURGEON said, "right now I have a patient there who may NEVER WALK AGAIN BECAUSE OF THE LACK OF CARE HE IS GETTING AT BISHOP". it is my hope that by writing this I can help people to decide NOT TO GO HERE!

Excellent staff and secure building. Valet parking is helpful as this place is huge…read more Bring your walking shoes, cane or your walker. The volunteers go above & beyond. Highly recommend all of Upstate Hospital services.

Save yourself some serious aggravation and money, and go somewhere else if you want competent ER…read morecare. I went there ONLY because it was Memorial day weekend, and my primary care doctor was not available and told me I should go there. Once there, the receptionist had the personality of a rotten potato. I was suffering from SEVERE, acute pain in my lower abdomen. After an hour of waiting, I was finally brought inside to triage. The young nurse was SUPER nice and efficient. It was all downhill from there. The young attending physician was chipper, but TOTALLY clueless as I explained my symptoms. After drawing blood, taking a urin sample, and running an ultrasound and a CT scan, I waited 6 hours for them to tell me they had no clue what was wrong with me and sent me home, without so much as one aspirin. Two days of extreme agony later, I passed a huge 9mm X 7mm kidney stone, that looked like it was made out of broken glass. The ER physician was incompetent, the "reading" physician that looked at my CT scans and didn't see a huge kidney stone blocking my urethra wasn't even at the hospital, he was in MICHIGAN! Total incompetence on the part of the ER "physicians", to the point I called the head of the ER department and he ADMITTED that "mistakes were made" that night". Upstate doesn't care about your well being, they only care about making money. Six hours in that ER, with NOT even a clue of what might be wrong with me, resulted in an itemized invoice for just over $10,000.00! The CT scan alone was $4932.00, and one bag of IV solution cost $1600.00. THIS is why everyone's insurance premiums are so ridiculously high.

My mother is a resident here and yes it's a less than desirable area but the place itself is…read moregorgeous (that lobby is just wow) and the care mom gets is wonderful! Nothing bad to say!