My son recently started attending day care here. There is almost no security, except for a coded front door that was inoperable for an entire month. Once that issue was resolved, the outside gate (where the children play) was constantly being left wide open or unlatched. They recently replace the gate door with a new safety latch that does not work properly after being poorly installed. There is no communication or organization among the staff, they can't seem to tell us if he had a good/bad day or if he had any bathroom accidents (he is still struggling with pooping because of constipation issues). There was no notice given to us that our child's regular room is currently being remodeled and we would need to pick him up or drop off in a different place (on a different level of the building). My son has a sensitivity to dairy, which was discussed with the director before enrolling. She assured me that he would be given soy milk (since we were told we could not bring in almond milk from home) and that proper care and attention would be given to this issue. He apparently had an accident last week and the bag of dirty clothes were sent home with the STOOL STILL INSIDE OF THE UNDERWEAR, un-rinsed before being bagged to trap the smell in. I was mortified, this is pure laziness and completely unacceptable. I think the space has potential, but the staff is far too relaxed. I am thoroughly disappointed and unimpressed. read more
