The Bristol Hotel won't win awards for the most imaginative name, or its architecture - it's firmly…read morein the 1970s concrete family - but it's very comfortable and has a wonderful position between Prince Street and Narrow Quay, with views across the spur of the Floating Harbour which reaches up to Broad Quay. Owned by the Doyle Group, the hotel has been completely modernised inside and the rooms are very spacious and light (lots of biege), albeit many open onto the internal court - if it's important to you, ask for a room overlooking the harbour. The rooms seem well equipped, with free broadband access, trouser press and ironing board, plenty of wardrobe space and a nice range of bathroom toiletries. The only downers are that the bathrooms can be a little small, and I'm not keen on the modern style of bed arrangement, where you end up with loads of pillows and cushions and a bedspread, all of which have to be re-arranged before you can actually get into bed. But it was all spotlessly clean. The location is perfect: far enough from the centre to be quiet, but adjacent to lots of the sights, such as Queen's Square, the Harbour, the Arnolfini Gallery and the Cathedral. It's also a minute from the central ferry-taxi stop, from where you can gate a ferry to the SS Great Britain. (You can walk there in ten minutes). There's an NCP car park next door which guests can use - ask for a voucher at reception. There are plenty of restaurants in the area, although colleagues who ate in the hotel's restaurant seemed to have enjoyed their meal. It has the standard buffet breakfast - perfectly OK, but nothing special. Reception service was exceptionally fast and helpful, including check-out - always a good sign. The rack rate is around £80 per room, or £90 including breakfast for two people. Doubtless you could find cheaper deals, which would provide great value.

I was really looking forward to my stay at The Bristol Hotel this was my first trip away from…read moreLondon in a while, the TripAdvisor reviews were really good and I have stayed in good hotels before so I expected my experience at The Bristol Hotel to be top-notch, especially with regards to all the great reviews it has. I wish I had not paid attention to the reviews. Mind you, it is not horrible but it is certainly not an experience as one is led to believe, it failed to deliver on several levels. The reception area is very nice, the check-in was straightforward and I was given a harbour-side room. When I entered the room I was greeted by an unpleasant, musty smell and a carpet that was covered with stains. My 'harbour view' was a bit of water glinting through the trees and the plug in the sink did not work. Altogether, the room was not very inviting and I did not feel at home. The bathroom was small and there was not even a towel rail, the towels were kept under the sink. The desk surface was smudged and one of the glass lamps had a stain (of coffee? Or perhaps blood?) on it, which was nicely reflected on the glossy bedside table top. If I saw it at once the hotel staff should have seen it and cleaned the lamp. The last straw was discovering that I had what seemed to be a hatch leading to attic space in the room and there was a big water stain around it. The door to the hatch was warped and did not fit properly. First impressions: no effort was made to wow first time visitors, the room was quite shabby and I had been expecting a lot more. So I went downstairs and asked for a new room. This was promptly dealt with but when I asked if there were really no other harbour-side rooms the receptionist said no and although she was polite her face said 'not that discussion again!' Off to my new room this one had a much more favourable colour scheme and was altogether much more inviting. The carpet was clean. The smell of room freshener was overpowering. The bathroom had a towel rack! The storage space for clothes was very modest, only one shelf and a rack to hang things on. I preferred to keep my belongings in my suitcase. Once again, there were signs of neglect the drain in the bath was clogged; I was standing in water up to my calves when I showered and part of the desk was damaged. Ideally, things like this should be repaired at once or else a hotel will quickly become run down. From what I saw The Bristol Hotel is on its way to becoming run down very soon if it does not work harder to e.g. keep carpets clean and fix things if they are broken. The breakfast was ok no more and no less, with a selection of food that is standard for any hotel from 2 stars upwards. I was shown to my table in the very nice breakfast area and asked the standard questions, i.e. if I wanted tea or coffee and what kind of toast. By the time I had returned to my table the tea had been served but there was no sign of the toast. Fifteen minutes later and I had to ask a member of staff to get some toast for me, which he promptly did. There was only honey and no jam on my table and when I asked a member of staff for some jam he just went to an empty table and brought me one jar no selection of jams for me! When I went back to my room the door key did not work so I had to go back down to reception. Yes I was checking out that day but check out time is 12 noon and it was just 9am. I was assured that my card would now work and went back upstairs only to discover that the card still refused to unlock my door. Fortunately, a member of the cleaning staff was kind enough to let me in my room and thus spare me a further trip to reception. While checking out, I asked a member of reception about the best way to get a bus to a nearby city. The reply was that I would have to walk down to the bus station (a 15 minute walk) and ask there. Not really the service I would expect from an exceptional hotel and when I replied that my question had not really been answered the receptionist spent a few minutes trying to figure out which bus I could take from a stop that is perhaps not a 15 minute walk away. After a while I realised that it was going nowhere, gave up and walked to the train station, where a member of staff was glad to help me. Now mind you, all of the above are ultimately minor mishaps but I have stayed in many hotels where I had not one of the above issues, i.e. the rooms were in good order, breakfast was excellent, staff was very helpful and there was a concierge to help with any queries. What I am most disappointed about is how The Bristol Hotel failed to live up to the standards set by the many rave reviews on TripAdvisor. I am really disappointed because I was looking forward to a wonderful stay in a lovely hotel. Maybe I just had an isolated bad experience or have been to better hotels than my fellow reviewers. Either way, the reason I am giving this hotel such a poor rating is not because it is

Stayed a couple nights at the Ibis Bristol. We chose this hotel due to affordability and location…read more Very convenient to train. Staff were kind and professional, room was clean. I feel that some of the negative reviews must be people who are very sensitive or used to higher end accommodation. While this hotel is a budget hotel, it's perfectly serviceable with comfortable beds and linens. We didn't have any issues with noise, but admittedly aren't typically sensitive to that. The most recent review I can see on yelp for this hotel is 4 years old, so perhaps they have changed management since that time. I would stay again.

2.5 We booked this…read moreplace for a 1.5 layover in Bristol. Rather than finding an AirBnb. My SO thought booking a hotel would make me happier. The idea of it did, but the place is a little depressing. It's a budget hotel for young people. The lobby has a bar, a pool table, and a small sitting area. It reminds me of a cheaper version of Nobu/Sobu hotels. The room is bar bones. Like a college dorm. No baths -- only stand up showers with a wet room feel. There is no distinction between the shower portion of the floor and rest. So once you take a shower the room is soaked. There only a few channels on the telly. Which was a bit of a bummer. The room service is interesting -- there are no phones, you whatsapp to get service. We texted down for towels and got them within 10 minutes.That was great. They also extended our check in and held our bags no charge. While it's not the the BEST hotel in the world. It's close to the train and is cheap. Depending on your lifestyle it may be amazing. But for me -- it was very meh.

Stayed at Carlton House Hotel excellent location, beautiful victorian house with many original…read morefeatures. Large car park and gardens at rear of property. Hotel been modernised and upgraded recently, room was double good size very clean with good quality bedding and towels. Shower spacious and clean and a very good full english breakfast with a choice of continental. Very friendly staff.

We only stayed here for one night. I couldn't get over how massive the room was for such a cheap…read moreprice. Staff are extremely friendly. In the room they give you water bottles, tea kettle, wine glasses, spoons, ice and a bottle opener. The beds are very wide which I love. Bathroom is also big. I that the shower and toilet are in a separate area of the room. Just twelve short minutes from the hotel is a lovely fish and chip shop called the Wellfield and a park you can eat your food in as you take in the different birds in the lake.

This Future Inn is located within Cardiff Bay, close to the waterfront Mermaid Quay. The Wales…read moreMillennium Centre, the Welsh National Assembly, Cardiff County Hall, Cardiff's Millennium Stadium and the main business community are all within a mile of the hotel. Their rooms are less boxy than, say, a Travelodge, but they still lack soul. Still the cream and beige spaces are clean, quite comfortable and usually have enough desk space, if, like me, you tend to spend time in hotels more for business than pleasure and spend fretful nights meeting deadlines on your laptop. They also offer free TV internet access and free local calls. Not got time to eat out? Fear not, the Thomas Restaurant and Bar provides all food and beverage on site and is happy to allow in casual diners as well as Cardiff Hotel guests. BONUSES? Professional business meeting and presentation space are available for hire, they can also cater for private dinners, exhibitions and weddings in Cardiff.

Weary? You could do worse than rest your sleepy head here. This is a classic Victorian Town House…read more Lying in the shadow of Cardiff's Norman Castle, it has been completely restored and tastefully decorated, still displaying a wealth of architectural detail, including original mosaic tiled floors, stained glass windows, and impressive fireplaces. It is a blessing of peace and luxury within the capital. Take a short walk through the Victorian Conservation area of Bute Park to bring you to the city centre and its tourist attractions. All eight rooms include ensuite bathroom, Digital Freeview Television, tea and coffee making facilities, Direct Dial Telephone and a hairdryer. Free Wi-Fi is available. Car parking available. Single Room en-suite from £49.50 per room per night. Twin/Double Room ensuite from £69.50 per room per night. All prices include full cooked breakfast and VAT.

Great B&B in Cardiff. Nicely maintained building on a nice residential street, just a pleasant walk…read morethrough the park to get to Cardiff Castle and other attractions. Great breakfast and warm and accommodating staff.

What a great time staying at The Grand Hotel built in 1869 but was named "The White Lion" when it…read morefirst opened. So in 1874 renamed "The Grand Hotel" and now is called Mercure Bristol Grand Hotel. Outside of Hotel continues to exhibit the grand style of Italianate Renaissance style that was constructed of limestone ashlar. Hotel is located a short distance from St John's Arch, one of the original gateways to Bristol. I stayed for 3 nights, though pool and fitness room were closed due to Covid restrictions and lack of staffing, in very comfortable room on 1st floor level... So no grand view. My room was tidied up daily which was lovely!! Also they provide shampoo and shower gel along with tea and coffee in room- Electric tea pot. Iron, ironing board and hair dryer. Note: no wash cloths so bring your own. Restaurant in Hotel is called Keeper that provides full bar and balance meals on menu. English Breakfast bar for 10# when you have hotel room or 15# other wise mate. Quite of variety for buffet but I give it 3 stars as wait time for breakfast items to refill so breakfast took a bit more time. Staff service is pleasant and kind even with mask restrictions. Checkout was easy. Cheers!

Crazy noisy, our room reeked of pot (coming from our neighbours room), the AC made a screeching…read moresound that kept me up all night. The window wouldn't open so it was either suffocate in a stuffy room or deal with the noisy AC. One of the elevators wasn't working, the one that did, periodically smelled like sewage and they were both missing buttons. On a positive note, the hotel was in a good location, did have parking (which was very tight) and was next to the Registry Office. We won't be staying here again when we return to Bristol.

Pros Man at the front desk was very mind & helpful…read moreComplimentary shampoo,lotion,conditioner,hand soap Complimentary Breakfast Free/easy parking Big rooms Clean white sheets and bathroom Cons None!

When my boyfriends parent come to visit this is the only place they want to stay these days. It…read moreoffers total luxury at a very reasonable price and the cooked breakfasts are amazing with so much choice. We didn't even stay with the in-laws but they were happy for us to come and join them for breakfast (we did have to pay, but it was worth it). The hotel has a very Victorian feel and all the rooms are tastefully decorated to fit with period. They even opted for extra luxury last time and had a four poster bed! The Penthouse suite is the only exception. Its very modern. Its only a short walk through the park to get into the city centre and it benefits from free parking too. Its not like all the other chain hotels, every room is unique and your made to feel special.

Unpretentious, efficient, quiet, super clean…read more Front of house staff were very welcoming indeed (nice being greeted with a West Country "my lovely"). Room is super nice - I upgraded to a Premier Plus room: sea view, larger room with desk and armchair and footstool, good bathroom with toiietries. coffee machine with pods. idn't eat at their restaurant, but breakfast looks good . DNot a super sophisticated place (but then Weston isn't): lots of families. I' ve stayed in older, more classic hotels here - and had breakfast - and this is much better value for money. Am fast becoming a bit of a Premier Inn devotee, especially of their Premier Plus rooms. As hotels chains go, PI is a really excellent and reliable product. Highly recommended.

A very nice hotel. Clean and comfortable with friendly staff. You have sea views and you are…read morelocated in the middle of the town.