I used to use the service when I was homeless and it was aright back then the staff were helpful but I since I've gone back and since the feeds have moved there is one particular member of staff from the staff team that I feel has not being particular helpful at first I thought she was just been considerate and kind when she asked me enquiringley what are you doing here when I sat down to eat my dinner I told her I was there to get my dinner was that I wanted to move house because wasn't happy with my accommodation but it was alright for me at that moment I had to go to soup runs to afford to travel to the soup runs form my house in the first place but I told her I was OK for now and she said don't move house and I assumed she meant well I just didn't think she was being supportive because I felt under pressure and she was offering support that wasn't relevant and what she said had left me feeling reluctant to confide in her about my issues in future and tell her how i felt and I became distant from her and then then an incident occurred between me and another person and she without asking whether I needed her help started getting involved because I said something to him and this member of staff had relayed to me what he had told her and stated that he said he didn't know what he had done wrong yet I felt like I had been yelled at by him and instead of empathising and showing compassion and trying to understand what I needed from her and asking me what I wanted from her and offering solutions to try to resolve the problem so I feel safe eating my dinner at St annes without bring shouted at it left me feeling that I should be feeling sorry for this guy that I feel had shouted at me and I felt like she was trying to gain my sympathies and show and ounce of concern for my feelings and not consider my need so I'm concerned that she might be putting my safety at risk now and she maybe using some swords excuse not to help me feel safe and that she might be covering something up I'm superstitious of her and I felt she was trying to gain my sympathies, so I felt sorry for her because she couldn't of helped me I I tried to explain the situation to her again and she seemed to change the subject and asked If I wanted volunteer work which Is erelevant to what we had a conversation about but with me left with the reluctance to do anything though feeling sorry for her I foolishly went along with it and she made an arrangement to see me on the Friday she said when she was going to be there but didn't ask if I was comfortable with the arrangement how unhelpful is that I Don't feel safe around her and some of the staff don't seem approachable so I'm staying away and wait until the situation escalates where there is more evidence against her and then take necessary action against her by involving the authorities if necessary if that particular staff memebers behavior escalates I said I wanted to leave to another service user and she was in ear shot of it and she seems to of stood there with a belligerent stance with a snarling lolook on her face and said to me your leaving and then started and felt like she was laughing with as if with mocking jocaulity and I just felt threatened and intimidated and felt uneasy around her yet i felt her was behaviour was quite strange and I felt like she was eavesdropping on my conversation I and she made remark after a confrontation I had with another member and said in confidence I i didnt know you had a gob on you and i didn't
Think that comment was think it was helpful when I'd just being in confrontion with someone because it could have been brought out of context when she didn't how I was feeling and it could have been taken to offense and I didn't know how to respond because I don't trust her and perhaps don't want her in my life I hope she finds what she's looking for. read more