Called early for a leak from the washer. The technician bruce was there within a half hour. He…read morewas informative and easy to interact with. He double checked everything before he left. Second time I used this company and both times very impressed with the service. Definitely my first call from now on.

Don't use this company. Three times failed inspection for their new plumbling installation. Had…read morethe company out two more times to try to resolve the issues. Ending up hiring a different company.

Ashley, the fellow who came to do the work in my home has a lot of experience and did an excellent…read morejob. He completed several small plumbing jobs and serviced the furnace. He was pleasant, personable and took time to explain everything he was doing and show me what he was talking about. I ask a lot of questions and learned a lot of good tips from him. He made suggestions he felt would save me money down the line, but never once pressured me into doing any of the work. You can tell he's just an honest guy trying to do right by you. That's not always easy to find, and I feel lucky to have stumbled upon this company.

I had a hot water tank replaced. The worker was terrible.. he mangled the basin the tank sits in…read more When he was under my place knocked my waterline or disconnected it as it was no longer attached for my water outside. He didn't install the shut off valve that was to be accessible as I'm disabled and can't crawl under to shut off water.. he didn't clean up the lines of old valves leaving a potential water failure. My roof has been leaking and the rude receptionist just hung up on me .. after giving me b.s. responses. Never ever will I recommend this company as everything i was promised was a lie. I got help through the government so I couldn't dispute the charges of items not done

Great experience with the furnace maintenance! The technician Kang was knowledgeable, and very…read morepatient in answering my questions. The service was thorough and efficient, and everything was left clean and tidy afterward. It's reassuring to know my furnace is in good shape for the season. Would definitely use their service again.

For the past five years, ever since I installed Amazon Alexa in most of the rooms of our home, I…read morehave wanted to attach a smart thermostat as part of our smart home set-up. We have our lights, various appliances, and other smart home devices already hooked up to Alexa, but I could NEVER get a smart thermostat installed and working properly. I was unsuccessful at installing one myself, my old heating & cooling guys couldn't get one working, and an electrician we hired couldn't get one working. I was told that something was wrong with the configuration in our furnace's wiring, or alternatively, the smart thermostat we purchased was a lemon. I had to settle for running up and down the stairs, flicking the heat controller back and forth between "heat" and "cool" manually, depending on whether I needed the furnace or the central air conditioning. With the constant wild swings in Edmonton's temperature all throughout the Spring, it was a major pain to keep resetting the thermostat manually when the rest of our smart home was so automated. Recently, when our old thermostat started wearing out and malfunctioning, I thought I'd give the installation of a smart thermostat another shot. I carefully researched the reviews, and saw that Trust Home Comfort came highly recommended. They seemed to have a lot of experience in upgrading old-style thermostats to electronic smart home systems. I'm happy to report that I was not disappointed! My first discussions with Van were great. He understood exactly what we wanted, he sympathised at my frustrations with our previous attempts to convert to a smart thermostat, and he assured me that Trust Home Comfort could solve the problem. He promised to send his best, most experienced installer (Kang). I got an appointment immediately for two days from the day of booking, which was enough time to get the thermostat brand and model he suggested (ecobee), after I asked him for his recommendation. Amazon supplied the thermostat through next-day delivery through ecobee's Amazon store, and the installer showed up the very next day after, on-time-to-the-minute of the booking we made, to install the device. (I should also mention that Trust Home Comfort has a sophisticated computerised appointment booking and billing system, so reminders are sent out via email in a timely way before the appointment, and billing is detailed and easy-to-pay online). To make a long story short, Kang was able to immediately identify the simple wiring problem that hexed us all these years, preventing us from installing a smart thermostat sooner. At one stage years ago, our humidistat control was moved to the furnace room by our old heating and cooling guy, and the wiring of the old humidistat left behind from the old location was confused with one of the power wires needed to power-up a smart thermostat. The correct wire was quickly relocated by Trust Home Comfort's technician, and the smart thermostat was up and running in no time! The old manual thermostat worked because it didn't need external power, but when previous heating companies and electricians tried to hook up a smart thermostat to the (dead) "power wire", it naturally couldn't power-up because the old humidistat wire, although the same colour as the correct external power wire, wasn't powered. Trust Home Comfort figured out what the problem was, and fixed the problem immediately. Their experience and ability to troubleshoot problems quickly proved they were a sound choice to install our new smart thermostat. The billing was detailed, fast and very reasonable. They did exactly what they promised to do, and today the smart thermostat is working EXACTLY as it should. Their technician was experienced, and set everything up exactly as we wanted. What more could I have ask for? I can't recommend Trust Home Comfort enough! Needless to say, they are our new, permanent service provider when it comes to any home heating or cooling solutions.