The people who work here are all nice. This is a review for the person who manages their email…read moreaccounts. If you don't care about your customers, or do the basic job of replying to a complaint or an email, then you might be in the wrong profession. I sent multiple emails and nobody ever replied to me, so this 1 star is appropriate and deserved.

Loved their self pet wash!! Nice tubs and was a nice quick way to wash all the snow off my dog!read more

Self service wash station was a lifesaver when my puppy had a run in with a massive bottle of bbq…read moresauce. $15 well spent to get my little boy all squeaky clean. Staff were friendly and helpful- look forward to visiting again soon!

Incredible service and everyone is super helpful!! I will definitely be shopping here for any of…read moremy pets needs.

I had an absolutely wonderful experience at Hot Diggity Dog and Cat! The owner Michelle went above…read moreand beyond to help me find the perfect life jacket for my dog, taking the time to ensure the fit and sizing were just right. She's a gem! While I was there, I also found a beautiful handmade bandana from a local artisan that is unique and beautiful. It's clear that a lot of thought and love goes into the unique branded products they carry. Exceptional customer service like this is hard to find. If you're looking for someone who truly cares about helping you find the best items for your dog, I highly recommend Hot Diggity Dog and Cat. I'll definitely be back!

Such a cute store! We were in Tahoe checking out the shopping and we walked by this place and knew…read morewe had to check it out! Nice selection of dog and cat items. We ended up picking out a couple of cat toys as a souvenir for our three cats lol. Love an independent pet supply store! Definitely recommend stopping by here if you're in the area.

Good selection and friendly, knowledgeable service. We ran out of our regular dog food and the…read morefolks at the store were able to help us find something similar that our dog seemed to enjoy.

This isn't a review for the people who work here, who are very nice and considerate. This is a…read morereview for the person who manages the store email and responds to emails. They are very unprofessional, so I'm leaving them a one star. It's sad but not surprising to receive great service from those who are being paid the least for their efforts, and to be receive the opposite from people higher up.

The Pet Network is the best boarding facility my two doggies have ever used. Popcorn and Daisy…read morewere treated like family for their long summer stays while we were preparing to move. They treated our 14 year old Beagle like a princess and our 4 year old spunky mutt with so much love. I was sad to see negative comments on their doggy play time transition times. Though it takes a few minutes to wait until every little pup makes its way safely from the dog play area back to their kennel areas, the staff makes sure every dog makes it in at their own pace and that human visitors are not in danger of getting in the middle of a loving herd of doggies. I appreciate the care and consideration the staff has for all of their human and doggy guests. Thank you Pet Network. We will miss you living in Texas.

I cannot believe they're not better rated. I have been bringing my dog here for the past year and a…read morehalf or so, and I am very satisfied.

April is amazing!! She takes her time and my dog always looks and smells great when I pick him up.read more

My dogs love the groomers. They take their time and my dogs look great afterwards. Living in the…read moremountains and with horses, my dogs get super dirty and matted this time of the year. It's so nice to have a place to take the dogs to in Truckee

This was Coco's first time visiting a groomer for a quick pedicure before he hits the beaches in…read moreLos Angeles and we couldn't have had a better experience! Tammy was amazing with him! He was calm and it was over quickly and then she even offered to clip a few hairs around his eyes to groom his face a little bit! He looks fabulous, as always! But now just a little more chic. Just what he needed for his first big trip on an airplane with Mom! It was only $15. Way better than the $30 vet fee for the same service. But it's cash only! I didn't know that so Tammy just said she'd cover this one for us. So nice of her! We'll be back again soon!

Best place in Tahoe- all of my 3 dogs love going, she makes them feel comfortable so I'm able to…read moreleave them alone! Thank you

Victoria is amazing! She was so loving and kind to our dog -…read moreVictoria comes to meet your dog before the first drop off day so both she and your dog are familiar with each other. She takes the dogs off leash and runs and plays with them. The dogs have in and out privileges at your home where they can play or rest when they'd like. Our dog was extremely tired from playing so much and in great spirits when we picked her up. This will be the only place I'd ever bring my dog in Tahoe! Highly recommend Victoria!!!

I'd really avoid working with this kennel and Victoria. She has a lot of experience, and seems to…read moretake good care of the dogs. On an interpersonal level, she is an absolute nightmare to work with. When we dropped our 14 week-old puppy off with her for the first time, we had a miscommunication where she said she was going to take him inside, and then talk to us. She had meant over text, and then came out to yell at us to leave (I think she wanted clean separation when dropping him off for the first time). She then sent us angry texts for the next half hour (see screenshots). We decided we didn't want to work with her, NOT because we had concerns about the care our dog would receive, but because she was so abrasive. That was 200% confirmed when we went to pick him up. She first yelled at me about being paid before she'd release my dog, which I was fine with. I understand that we had booked a slot even though it had only been an hour (why yell though). She had put a special collar on him, and while she was struggling to get it off my dog was screaming in pain the entire time. During this whole process she called me a "dumb fuck" and an idiot multiple times. I was concerned about my dogs safety and only called her "mam" (well..I lost my temper once we finally got him back). There aren't many dog sitters in Tahoe, and my wife and I were very polite to Victoria through the entire process. She was abrasive throughout, which we chalked up to poor communication. After this experience though, I could never recommend her. She seems to take good care of the dogs, but has a few screws loose. I'd avoid this kennel unless you want to be treated this way.