I have always enjoyed coming to this branch because of the ATM machine that's lets you do anything…read morethat you need, whether cash-deposits, check deposits or even withdrawals. And too top things off the virtual assistant comes in handy when needed. But today was different. I've been trying to have a car loan switched over to me for the longest, I decided to stop in today and speak with a professional for some tips or even advice. But no, I was helped with ALL of it. Jesus R Sandoval took care of me, I wasn't expecting to get the help I needed and to get the loaned switched over to me on the same day. It honestly made my day, week and possibly even my year. The staff is great, I now love this location. It's a five stars and a thumps up from me!

Awful awful bank. Got hacked 4 separate times and had to get new cards. They continuously called me…read moreterms I did not want to be called even when asked. Entirely unhelpful over the phone. And their wire transfer fee is a freaking scam. Miguel qnd Yasmin are supervisors and both were entirely unhelpful at best and malicious at worst. I'm convinced the last time I got hacked through my account itself it was an inside job by an employee based on how they conducted fixing it. I just have no trust anymore for this bank, it's a mess.

The customer service was terrible and the manager claimed I was disrespecting her when we were…read moretrying to find the $900.00 that Educators CU has lost.

This really should be, Educators Credit Union ON Appleton (in Milwaukee). It's not in Appleton…read moreWisconsin. I was bothered when we pulled up, long lines for the drive-through, parking lot at capacity, and inside, long winding lines for the teller windows. But there's this odd inviting community feel walking in, it seemed like everyone in line knew someone else in line, we were the only strangers in here. Most of the customers and all of the staff look African-American, I'm inclined to think that this is a real community bank (it's located in an African-American neighborhood). I've never had a problem with customer service at any Educators Credit Union branch, but this location is much friendlier and more efficient than the others. The tellers ran through the line so quickly, people suddenly at the front of the line had to be prodded to step up to the next available teller. But this efficiency did not subtract from friendliness, I don't think I've ever met nicer bank workers anywhere. Frankly, it was a little weird.

This is an odd drive through location. All three lanes look like ATMs but only the one on the far…read moreleft actually is. The others are automated tellers but not ATMs. I don't like this trend of removing human beings from all face to face interaction jobs but if you're going to do that, make the robotic replacements faster and more efficient, more polite, and easier to reach. And, since you're making me an employee of the store, give me a discount. There's always a long wait here too, I do think actual tellers are better. Still, it's Educators so it's A-Ok.

I must complement Mr. Mack and his staff at ECU's Center St. location. The atmosphere is welcoming…read more The feeling is welcoming and the customer service experience is superior to any of the other locations. I am willing to travel the distance to get customer at this level. Thank you Mr. Mack and your awesome staff!!!!!

I love this location. It's a strange and unique design, same adjectives often used to describe me…read more The workers here are great, even better than the really good workers found at all Educators. If you're thinking about leaving those big evil commercial banks for a credit union, I don't know what the delay is. Big banks suck. Any credit union will be better. Educators has been really good to me. If you're already with Educators, this location is very good.