Had nothing but good things to say about this place until December 24, 1 day after my mother…read morepassed. We went in to make plans at the insistence if the funeral director, Mr. Clark, who called me. We met in a room with my sister, brother, and my niece. I informed Mr. Clark she had a pre-need in place for opening and closing of the grave which he denied, saying she 'stopped payment' on her check. I was present when mother paid so I knew it was BS. I asked him to show me, he brings back a copy of her check. Nothing on it, just a check. I told him this was just a copy of her check and proves nothing so he left again. This time he brings back a check Greenview wrote my mother for $350 a week after she paid plus a cancellation notice dated 10 years later which said 'cancelled by phone.' On the memo line on check it said 'refund for overpayment.' I looked at these papers and told him there was some snookery going on. This is when Mr. Clark jumped out of his chair and began screaming at me while pounding his finger on the table telling me this is what they had on file and all he had to go on was what the office gave him. Then he told me, "Go to Spry Williams, Elkins and Son, I don't care where the hell you go so long as it isn't here because I'm not dealing with you!" Of course, I jumped up and told him . "Don't you DARE jump out of that chair and scream at me. Then my brother got in his face. Then he threw the burial policy at me and stomped out of the room. My gut told me to deal with Mr. Thornton at Elkins but they weren't available Christmas eve. I have regretted that ever since. It was obvious my mother had indeed been refunded the money but Greenview thought it was an overpayment. The owner, Mr. Cook confirmed he felt it was their mistake. I met with him back in February to try to iron things out and give him the opportunity to respond to this outrageous behavior. 5 minutes into the meeting, it became clear to me and my sister that he had no intentions of dealing with it in an acceptable manner and had intended to keep him in his employ. The owner was very apologetic and respectful and the funeral director, Mr. Daugherty, who took over was professional and courteous though he committed a serious faux paux, I will not get into, the day of her funeral because that was just a moment of bad judgement, not an outrage as what happened before. I waited a while to post this review to give them a chance and gather my thoughts. My advice is simple. Know that it is now possible you're going to get yelled at on one of the worst days of your life by one of their staff. It is sad he lacks professionalism in his environment. Never again.

From the owner: Our family serving your family…read more We are a full service Funeral home and cemetery. We honor all Burial & Insurance Policies. Complete Pre-Arrangement Service. Cremation Services and Pet services.

Outstanding service! Mr. Tourney was very professional and…read morepatient with me as I stumbled through the process, great guy! They made an outstanding tomb stone for my dad's grave. I couldn't ask for a better group of folks to deal with. I highly recommend them!!

Before arriving, I was dreading the appointment I had made with Gina at Clark Memorials. She put me…read moreat ease right away! She was professional, friendly, and knowledgeable. I purchased a joint headstone from her, and it was installed about 2 weeks ago, it is beautiful! I am so proud of it! From beginning to end my experience with this company was flawless! Thank You!