Both pete and colleen were very friendly and wonderful explainging all the details i needed to know…read moreespecially with being a first timer happy with my pick for insurance

I have been with Pete MacDonald for over 30 years. Recently, I purchased a new motorhome and…read moreneeded coverage very quickly. They went out of their way to help. And, the rate and coverage are better than another company I contacted initially to use as a reference point of cost. I am a customer of State Farm for life. I have never had anything but the best service.

It was a pleasure dealing with Jose & Lucy! They were both very helpful with our house insurance…read moreneeds. Did not oversell and push products we didn't want Or need!

José was very patient and detail oriented, was enthusiastic about sharing information when choosing…read moremy car insurance. Lots of opportunities I would have never knew about. Would recommend to anyone !

Jeff stood with me during a challenging situation and worked with the State Farm Corporate…read moreframework to ensure an outcome that was in my best interest. Macala and Jeff communicate well with customers and each other resulting in streamlined resolutions to life's challenges.

We appreciate the customer service and support from Jeff & Macala. They have been very helpful and…read moreI would continue to recommend 10/10 to anyone who needs insurance or is looking to switch from what they have. Thank you again for everything you guys have done! Macala is amazing with her costumer service care, very timely, helpful lets you know where you can save money at. Doesn't makes you feel rushed when you ask a million questions doesn't hide anything from you goes through your insurance policy with you. They're very professional. Michael and Cassandra Pelton.

This agency is far and away the best insurance agency in 100 miles. They honestly care about their…read moreclients and go out of their way to "do it right". I value that they are an independent insurance agency and not "owned" by one company which gives them the ability to find me the best rate available. 5 STARS!!!!!

He was excellent. Felt very comfortable with him. Very down to earth. I feel they will get the…read morejob done and resolve my tax issue. Highly recommend.

I am impressed by the conscientious staff of Mockensturm Limited. Working together, in their…read moreindividual areas of expertise, they empathetically met my needs and saw them through to fruition. A refreshing, true embodiment of consummate professionalism. - Kristen

We have been with Modern for many years and have never had a problem. If we have a question they…read morehelp out immediately. Their rates are the best. We have referred several people and they too are very happy. Great company with great knowledge, service and super personable people.

Everything is fine with the exception that the insurance card is too big for a wallet. Most…read moreInsurance Companies have a handy credit card sized insurance card.

The front desk woman was extremely rude to me. She was joined by another lady who was equally rude…read moreif not ruder. very unprofessional, when we decided to go with another tax service I asked to have a copy of my tax records which I agreed to pay $5.00. when I went to my new tax preparer she needed additional information which was not attached to the copies. She called Northwood Tax Service and was immediately greeted with the same rudeness my husband and I had encounter. The person from Northwood Tax Service said if she has to fax over information their would be a charge of $10.00. VERY RUDE AND UNPROFESSIONAL!

Got me right in when I had an issue with my tax return. Reasonably priced, highly recommend.read more

I had an extremely unprofessional experience with Nicole Bloomer while trying to set up a business…read moreinsurance policy through State Farm. After filling out an online request to be contacted by an agent, Nicole reached out instead. Communication was slow and disorganized--she sent one business-related question per day via text, and when we finally spoke on the phone, she abruptly cut the call short to pick up her kids, promising to follow up later (which she didn't). I called her, she answered, requested to put me on hold, and then hung up on me. When I tried to reach her again, my calls were not answered. Then she stated via text that she called me and it "went straight to voicemail," though no one else had trouble contacting me. After several attempts, I was finally able to get my policy processed, but even then, communication remained difficult. When I asked to handle an additional insured designation over the phone instead of texting back and forth, her tone became sarcastic, and she gaslit me about the communication issues. After expressing my frustration and asking if another agent could assist me, she claimed she was the only one handling business policies. She unnecessarily shared details of her business with my mother (who was not involved in this initial process). When I decided to cancel due to the poor service, she continued to be condescending, sarcastically mentioning the small refund amount. If you're a small business owner looking for serious, professional service, I would not recommend working with this agent. The process was dragged out unnecessarily and could have been handled in a single day with better communication.

Patricia and her team are very helpful and informative. They take time to answer all the questions…read moreyou may have and explain things in a way that anyone can understand. They go above and beyond to meet my insurance needs. I highly recommend a visit with Patricia and her team when you're in the market for any type of insurance.