We received prompt, caring service. The price was reasonable, considering the services we…read morereceived and comparing other vet offices. The facility was clean and adequate. We don't need fancy. The staff was very friendly. It was a pleasant experience for me and Otto, my cat.

Great little veterinary clinic in Machias. My daughter's cat needed lab work done and everywhere in…read moreher area wanted to charge several hundred dollars but this place was only charging $50 so we gladly made the trip all the way out here and it was so worth it. We've been here several times now. The doctors here are very kind and patient and knowledgeable and it is definitely worth our time to drive all the way out here from Buffalo. They always encourage follow up and it doesn't seem like it's because they're just trying to drum up business, they seem like they really care about animals and their pet parents :)

Both vets are knowledgeable, caring and interested in the welfare of your fur babies. The staff is…read moreaccommodating, and helpful and know the ins and out of their jobs.

An update: Annual visit/physical went smoothly, and she got her nails trimmed and ears cleaned!read more

My Gio loves his daycare days. They are so knowledgeable and caring, and I would not take him…read moreanywhere else.

Great experience! The owners are great. I highly recommend Golden Paws to anyone looking for doggy…read moredaycare and/or boarding.

When we arrived, which was later than expected because we were from out of town, wanted to try a…read morecloser boarding facility to where we were traveling, and my work didn't allow me to drive up early enough the night before to make the required drop off time - which is not flexible even though they have 24 hour staff, so I was charged $135 for a night my dog didn't stay - my dogs room reeked of pee and was filthy. We had a trip planned so we had no option but to leave our dog there and hope they would clean the room for him. I felt awful and unsettled as we left. While on our trip, we had a family emergency that required us to cancel a night early and head back to where we live. I expressed this to the front desk, who said because I couldn't get my dog by 4:00 PM (or 4:30 PM - something insanely early) I would be charged a $125 fee for picking up "after hours" - this was not communicated to me previously, and I was told by multiple staff pick up by 6:45 would be fine to not incur a fee. Keep in mind - they have 24 hour staff - so I don't know why I would even need to be charged a fee for getting my dog early when there is staff there that can check us out. I was also charged another $135 for the night my dog did not stay. We had no options, so for 3 days and 3 nights, I paid over $1,000 for my dog's stay. Our dog was also supposed to be groomed on his last day, but was groomed a day early. We gave very specific instructions that he needed prescription shampoo used - which we provided - and they ignored that completely which led to my dog now having hotspots we have had to deal with since returning home (and dealing with our family emergency). The front desk staff was so sweet, and lamented and agreed with my outrageous bill, and stated that "they even charge me to board my dog here and I work here." Yikes. After communicating my disappointment with all that had transpired, I got a $30 credit to my bill for the dirty and pee-filled room, and a $110 refund for messing up the shampoo. That is it. $140 back on an over $1,000 bill. Yes -- many of these issues were in the fine print of the agreements you sign to board your dog - so there is little I can do about it, but I feel it is important others know about these fees and charges. I board my dog at very reputable pet resorts where we live (Pittsburgh, PA) and nothing has ever been this expensive, nor have the staff ever been this difficult or not accommodating. We will not be back.

Please do not board your Pets here!!! was routinely using their services because my dog seemed…read moreexcited to go back and seemed happy when we picked him up but we've had some sort of issue every time. Most recently we were texted photos of our dog bleeding and told to pick him up and take him to the vet, they said they didn't know what happened or when, but they noticed "a little bit of blood". I got there about an hour later (the fastest I could get there) and they did nothing to stop the bleeding, they moved him to a different enclosure and I could see that both enclosures were covered in bloody paw prints. They said they assumed he cut his paw on the chain link fence, and said that if we want to prevent him from getting cut in the future we could "upgrade" him to a smaller room with a glass door. A total extortion, your dog is at risk here of intentional neglect so they can up charge you to the next room. We took our dog to the vet to get his paws fixed and they found out he was bleeding from 5 different cuts on his front paws!!! Not just a one time cut, multiple, deep cuts in different directions. I called to tell creature comforts this the next morning and ask they check the enclosure my dog was in for anything sharp before allowing another dog in there, because obviously all of these cuts didn't come from a standard gate. I was not asking for anything from them, just trying to protect another dog from needing stitches and sedation. And I was met with the most hostile employee "Dave". What a horrendous person, no compassion, told me it was my fault it happened and that I should have upgraded my dog (who had been in this same enclosure without needing stitches 6 times before) to a nicer room, and that this was a standard issue for dogs to intentionally hurt themselves. So unless you want to pick up your dog bleeding and be told it's your fault, don't board your dog here. Truly terrible response to this situation. Predatory practices, and that they let my baby bleed for an hour without trying to staunch the blood is crazy. I plan on reporting them for animal neglect.

We couldn't be happier with the service & results every time Rookie has visited Paw Spa. Dana does…read morean exceptional job. She cares, and it shows! We highly recommend Paw Spa for your furbaby.

We have taken our dog to Dana since he was a puppy. I know that he is treated with love and…read moreattention. And he gets a fantastic haircut at an affordable price. I couldn't be happier with Paw Spa!

This family-owned store is almost an emporium for a farming family: I found canning supplies,…read morebreeding supplies, seeds and starter kits; specialty dog food, wild animal traps, and wellies in all sizes. Pallets of wire fences and wooden fence posts in the back; easy parking in the front.

Went to a pet store ostensibly to be given good guidance on how to set up the 5 gallon betta tank…read morewe were setting up for our son's birthday (cycled for two and a half weeks, had water tested to make sure it was ready). Mark's sold us an aluminum plant, which is a terrarium plant, and which produced substances which are toxic in aquariums. When I called the store as I was concerned about its appearance (weird silver mold things), the store expert once again asserted that it couldn't be the problem. Mark's also sold us an Amazon Sword plant which should have been ideal, but neglected to mention that it needs significant access to light. It rotted, too. When we cleaned out the filter and changed a portion of the water, the gunk that came out was nauseating. Stephen, the betta we purchased, was pale and had cloudy eye -- both signs of infection. Had we been able to examine him further, we may have noticed, but it was only evident once we got him home and under the aquarium lifhts. We did all we could to save him (20% water change, removed rotting plants, treatment with antibiotics) and he was dead within a week and a half. Obviously, pets die, and some more quickly than most. My son just had to bury his first pet, who he loved, and I truly believe this was exacerbated by the advice given by the man who was consulted as the expert.