We just started storing our new RV at Anchor, and the customer service is top notch. Someone was…read moreparked too far into the space we reserved online, so when it came time to have our RV delivered, we were in a pickle. I called and spoke with Taryn (sorry if that's misspelled!), and she had it fixed within minutes. We definitely feel like valued customers, and it was a great first impression. The lot is clean, easy to move around, and cameras are everywhere.

I have rented many storages in the past.. and since inflation raised the cost 2 or 3 times of what…read morestorages use to be. Finding one that is convenient, clean and even open 24hrs that doesn't cost arm/leg is challenging. My son actually suggested anchor storage, as he has a unit as well. The move in special was a nice perk. I'm rent a 14x40 enclosed unit. Which also has a light and and an outlet. Love that it is not gravel drive, nor that it is overrun with rodents. (My mother is renting a unit from another company in springtown and those have been major issues). Anchor Storage even has a dumpstation, air/water near office. Any issues that have arise Anchor Storage has address in a very timely manner. I feel confident that my possessions store at Anchor Storage are keep safe, pest free, dry just like the day we put them in. I would highly recommend Anchor Storage for any storage needs.

If you rent here be careful as some of the units do not have walls that go all the way to the top…read more Now even though I was assured that no one could ever climb over there and that I was being rather ridiculous in my head, I rented the unit and within a week someone climbed over the top of the unit and stole thousands of dollars worth of my stuff. No, I didn't take the insurance, why should I, stupid me. No recompense-and got out of these ASAP. Welcome to Texas. No!

Michelle went above and beyond to give me great customer service! I rented a Uhaul here ofor a move…read moreto New Orleans. After I picked up the truck I noticed it made a very loud squealing sound. I don't know much about engines, however I assumed that it would be fine and went ahead and met my husband at the storage facility. We loaded the truck and then my husband heard the noise coming from the engine. He was deeply concerned that the truck wouldn't make the long drive to Louisiana. I called Chapel Creek and asked them what to do. Michelle answered and told me to call the 800 number on the keychain. So I did and they sent a mechanic out to look at the truck. The man arrived about an hour later and he then proceeded to diagnose the truck with 1 of 4 possible issues. At this point I was really started to suffer from anxiety, as I couldn't get stranded in the middle of the bayou for an hour if the truck broke down! I then asked him about getting another truck and he said he would call it in to the Home Office and they would need to make the call on how we should proceed. By this time it was 4pm and we were leaving the next morning at 5am, I didn't need to deal with red tape I needed a solution! So I called Michelle again at Chapel Creek and voiced my frustration to her. She immediately called her Area Manager and he contacted me within 10 minutes. He said Michelle had called him and told me of my problem. He had gone ahead and secured another truck for me and told me it was very close to where I was located. He apologized for the inconvenience and said there would be no fee because my issue was considered an emergency. My husband and I drive to the other location, unloaded and loaded the new truck and they expedited my paperwork so we could get out of there quickly. We drove it to New Orleans in the other truck and actually made great time! And I didn't have one worry the whole way! Michelle even called me the night I got home and made sure I was safe and sound! What great service and follow through! Very impressed with the integrity of the folks over at Chapel Creek!! Thank you very much!

We have had our household stored while we build a house. It's affordable, great customer service,…read more clean and secure. Never worried our family heirlooms at all.

Nice people. Clean facility. Secure. Competitive pricing. Convenient location in Azle.read more

Josh, the owner was great to work with and get us moved quickly. I was moving my dad Into Assisted…read moreliving. The 3 guys that came to move us, Kyler, Kerry, Johnny were very careful, knowledgeable and very pleasant and personable. They were so sweet to my dad. They worked quickly and efficiently and I would certainly use them again.

Called them at the last minute, and 3 of the showed up! Excellent move, and very nice young men…read more Thank you guys! My mom loves her new recliners. I highly recommend!

Great gated facility. Very secure. Been using them for 12 years and wouldn't go anywhere else. Any…read moremaintenance needed is completed immediately.

This place is unsafe. Rented a unit from here and the lock was cut. There is no staff onsite. This…read moreplace is managed remotely. They claim to have great security, but there are only a few cameras and they are not facing the units.

I love this place! It is easy to sign up on your phone and the units are new and clean. It even…read morehas a built in light! There's a gate to get in and it's easy to get around. The driveways are not too tight. Overall it's a great storage place.

I have been here almost 3yrs, me and my kids love it here it like one big family!!! There is free…read morelaundry in the parking lot there is also an amazing play area for the kids, and community grills if needed. 2 dog parks and big spaces makes it great for the fur babies also!!!!!! The park also offers all concrete pads or gravel lots, and the price is very affordabl!

Well I don't live at the lone Star 23 RV Park but I do go there to work on my friends camper and…read morethey've been there just a little over a year and ever since they moved into the park they've had nothing but problems. the people in that Park are trash all they do is go around and talk about you behind your back​ when they don't even know you and accuse you of being something you ain't and they got thieves in that Park because I personally had some clothes come up stolen out of the washer just a few days ago while I was at the hospital visiting my friend that lives at that RV Park​ so no this ain't a family friendly park

We just moved to Texas and Alisha has been so helpful! She found the best option for us. The…read morefacilities are clean and secure. The prices are very reasonable for a storage unit. We will definitely recommend this place to others.

Very well maintained storage facility! Alisha at the front desk is great to deal with and keeps the…read moreplace looking nice and clean.