Daniel and Logan came to look at the water damage done by my leaking bathtub. They did a thorough job of finding the extent of the damage and gave me a solid explanation of what needed done. Daniel patiently explained all the steps and answered all of my questions. It was clear that it was important to him that I understood everything and felt confident in the course of action. They started remediation immediately and did so efficiently. They took great efforts to keep their workspace and paths through my house clean. Any new discoveries they made they immediately communicated to me. I highly recommend Springfield Restoration for your remediation needs. If these two were any indication of the caliber of team they have put together they can deliver what they promise. read more

Springfield did a wonderful job on our metal roof and gutters. Rich went above and beyond to position the gutters in the most esthetic way possible. He even worked with us on using two different colors of gutters and it looks amazing! Thank you Springfield! read more

Last Friday evening we found ourselves with flooded carpeting in both guest bedrooms in our house. During the course of the next 24 hours I removed between 12 and 15 gallons of water. Something was very wrong somewhere. Daniel and Logan came out quite quickly after I called Springfield Restoration. What I I'd like you to know about them is they were very polite, very skilled, immediately put my mind at rest, they took charge of all aspects of the task at hand, taking all that OFF of my shoulders. They've gone above and beyond my expectations. From how they present themselves you might think they were part of a big NATIONAL restoration services company. You could have fooled me! I would rate them 5 stars out of 5! Pick Springfield! You won't be sorry! read more

We had a leak (with mold) the day before we left on vacation. Springfield Restoration was at our home within an hour and the mitigation process was underway within another hour and a half. The professionalism displayed gave us a great peace of mind as we left the next morning. Not only did they complete the job while we were away, they did it faster than estimated. We have now hired them to finish the remodeling process in the bathroom. Can not give them enough praise! read more

Russell at Springfield was so nice and helpful in the beginning. He was seriously quick to return calls and messages. I felt confident about the project however as the project got closer to the start date he began to take longer and longer to return calls and messages. He promised we would have a sit down meeting before the project started that never happened. I was looking forward to this meeting so that we could clarify some information about the project. I was under the impression due to conversations that certain work would be happening. However the day the guy came to do the work it was clear that there was a major miscommunication. I was clearly and understandably upset and called and talked to Russell. He was rude and condescending. It was really a nightmare conversation. However Janeen, Becka and Micha were all very nice and understanding of my frustration with the miscommunication. I would seriously have my doubts about recommending Springfield in the future to other people. read more