Cancel

Open app

Search

Spring Valley Funeral & Cremation

2.4 (18 reviews)
Open • Open 24 hours

Spring Valley Funeral & Cremation Photos

You might also consider

Recommended Reviews - Spring Valley Funeral & Cremation

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Devan H.

Andy Hodges was my father and he died 3/18/2018. Spring Valley Funeral Home & cremation is where my father body was disrespect. Anthony and his staff of incompetent's staff that I trusted to take care of my father body did just he the opposite. These people have cause myself and my family great pain and suffering while stealing a large sum of death benefits from my brother and I. We where charged for a service that my family never received, wish was for my dad to ha a ve cremation. This family are a bunch of thieves , and liars they pray of grieving families and steal money in the process. I was not able to be in Kentucky at the time of my father passing, and the money that was left could had helped me a great deal in which this scumbags knew my situation. These are not good people what they did to our family I'm sure they have done to other. My step Mother went over to Spring Valley Nemours times to this so called Funeral home it nothing more then a motel for the dead, they do not treat your loved ones with any respect they sure don't care for the living. Anthony and Lynn threaten to send my father back to the Louisville morgue if they didn't get the death benefit's , which turns out they had the check and was sitting on our money. When they finally sent me my money in a personal check, my bank gave me $200.00 of the money and I used by card on some things and 2 days later it all bounce for insufficient funds on their part they didn't have the 2372.25 they sent me , while my bother check in the same amount did not bounce. I have hundreds of dollar in late fees overdrafts charges dealing with this it was horrible, while trying to deal with the fact that my father was gone, and I wasn't able to come to Louisville to personal handle this matter. I have tons of paperwork , and text dealing with these people over the course of 7 months my father died in March this was unaccepted, trauma full life changing experience for me. The Louisville morgue put me in contact with these vultures, I wouldn't be surprise if they mortician in Louisville get a kick back for each family he sends to these horrible family, I truly wonder how this family sleeps at night. The bible says we reap what we sow. s

STAY AWAY FROM THIS PLACE. THEY FAILED INSPECTION. THEY ARE CROOKS

See all

3 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 1

7 years ago

Helpful 3
Thanks 0
Love this 1
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

5 years ago

Awful. I wouldn't bury my dog here. They did two loved ones funerals and they both looked awful. Plus they rush you.

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 3
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 1

7 years ago

I had a very good experience with this funeral home during such a difficult time. They did everything right.

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

Ask the Community - Spring Valley Funeral & Cremation

Verify this business for free

People searched for Cremation Services 105 times last month within 15 miles of this business.

Verify this business

Cremation Society of Kentucky - Cremation Society of Kentucky

Cremation Society of Kentucky

(11 reviews)

Spawn B died. I…read morecouldn't touch him, see his face until a licensed funeral home claimed his body from the coroner. I wasn't allowed to "identify" him. I wasn't allowed to just stand beside him to verify with my own eyes that my child was dead. When they asked where, Sexy Beast just named what he thought to be a reputable organization with a long history in the community. The transfer went fine. The first issue was that I needed to touch my son. The provider kept telling me that they would decide whether I could touch him or what we could do based on which packages we selected and the condition of his body. I couldn't even get a quick few minutes to just lay eyes on my dead kid until the "viewing" which would be limited to 4 people and 15 minutes and subject to their schedule. There was no deference to the cultural impact of delaying ceremonies. I'm not Christian and that wasn't relevant to *anyone* in the room. In fact, my spiritual practices seemed offensive to the woman helping us. She seemed taken aback that I insisted that there would be physical contact whether she liked it or not. She was insistent that those practices would *have* to be condensed into that 15 minutes and that absolutely no accommodations would be made regarding the number of people in attendance (no religious or spiritual personnel or family) and that we were expected to complete our rituals under her watchful gaze. I paid for TWO viewings. One for the ceremony and ritual preparation for cremation and one for just before cremation. Am I upset that I had to pay? No. I had the money. No problem. I even offered to pay in advance. They insisted that I wait until the day of the "viewing" to do that or until I picked up his ashes. I don't care. My kid is dead and you won't let me see him until I agree to pay you. Take my money. GIVE ME MY SON. After the signing of the paperwork, we discovered that CSK intended to cremate my son in the filthy, bloody clothes that he died in. We asked for his belongings from the coroner and were given a ziplock bag with his wallet and some random pocket litter, but no clothes or boots. Spawn B had been just shuttled around from fridge to fridge like a marked down pork chop in filthy clothes and his boots still on. I know those boots were still on because it took two months in baking soda to get most of the smell out. I called CSK to request his clothes. That's an extra charge. Add it to the bill. We brought the clothes for his cremation with us, as instructed. Spawn B had a child. My Favorite Person. She was one of the four people scheduled to be at the second 15 minute viewing and witnessed cremation. Me. Spawn B's father (Sexy Beast), My Favorite Person, and My Favorite Person's Mom. Fifteen minutes. And they hovered there to make sure we took not a second longer. Remember that I mentioned that I tried to pay the bill when I signed the paperwork? Having them redress my son cost enough to place his account into the "prepay" category. This happened between the time that I offered to pay them and the witnessed cremation. Nobody ever mentioned that there was a particular invoice threshold that would require prepayment. As we were en route, the woman who insisted that I pay later called me to demand that I pay immediately. Did I pay it as we were navigating Spaghetti Junction? Of course. When I asked her what would have happened if I couldn't pay at that moment, she told me that they would have rescheduled the witnessed cremation. With My Favorite Person on her way to see her dead father for the last time, the whole thing would have been rescheduled if I could not have paid the full bill immediately despite *their* insistence that I pay the bill when I picked up my son's ashes. Good thing we had that covered or a child would have had to go through that whole day again. Just a little more arbitrary trauma for a little girl. When we arrived for the witnessed cremation, I was given a big red Biohazard trash bag with my son's reeking clothes and boots in them. They had just cut off my son's favorite hoodie and jeans from his decaying body. They don't actually undress the corpse of your loved one. They just snip off the clothes, toss them in a bag. He was not washed. This was horrific to me; to send him into the fire covered in gravel and blood. I handed them my son. They tossed him in a fridge like leftover spaghetti and forgot about him until the cremation. It felt very much like my son was the least important person to ever enter their care, as if he was just today's trash for the incinerator. My Favorite Person and her Mom quietly exited before the cremation. Sexy Beast and I stayed until Spawn B was shoved into the fire. We were escorted out of the viewing room at exactly the fifteenth minute. So, here's what I learned: Die first; choose any other provider. Especially if you would like your loved one treated with dignity.

I lost my son who lived in Louisville. I live in Texas. It was sudden and I was completely…read moretraumatized. Shanna McLean worked with my other son so we could fly in and have a viewing of my beloved son before he was cremated. She helped us with all the paperwork and was kind and compassionate throughout the entire process. She made a horrible experience a little easier. Thank you Shanna.

Spring Valley Funeral & Cremation - cremationservices - Updated May 2026

Loading...
Loading...
Loading...