Went in to get mother and father a headstone everyone was super helpful and friendly. They had some…read morevery beautiful designs. Very affordable we were quoted twice as much else where. I would definitely be back if needed. Highly recommend!!!

My wife and I ordered a simple, gray granite monument from this company on September 1, 2020…read more That was two months before the Covid pandemic got in full swing here, and the completion date for the monument was 60-120 days, so the stone was presumably ordered shortly after the contract was signed and half the payment made. Whille the pandemic admittedly caused delays, we waited right at 18 months before the monument was finally completed and installed. Even with the pandemic, which got all the blame for delays, this was a ridiculous time frame In my opinion. Communication from the company during all this time was nonexistent unless we initiated it. After numerous letters and emails, the monument was finally completed and installed and it looks fine. However, I am convinced that it could have been done much sooner than a year and a half, covid or not.

Pearson's did a wonderful job assisting my family with the cremation of a loved one. They were…read moreresponsive, caring and affordable! I can't say enough about how amazing they were with preparations during an incredibly difficult time.

I am greatly disappointed in the attitude we were given when meeting with Pearson's to execute a…read morepre-paid and well planned funeral. We were told that the person who lived in a dementia unit had changed their plan. They did not want a funeral, obituary or a service. The ashes were given to a family member who took off with them so there can not even be a graveside burial service. This has been greatly distressing for the entire family. What can you say when people call and ask about the funeral and obituary that never happened? We have decided to go to a church and have a memorial service a month after her death at our own expense. The purpose of pre-paying for a funeral is to relieve your loved ones from trauma and distress.

It's never a happy reason one has to come to a funeral home. Our dear framily member lost his mom…read moretoo soon and went to honor her. They had a visitation and set her up in a room to honor her and room to view her. They allowed for her now orphaned sons to honor their mother with friends and family in a clean peaceful environment. I don't know the cost. But the quality of the services was well done. I have been to too many different funerals in the month of December and hope this is the last one I have to say good bye for a final time. Fcfh made this a nice experience set in the golden age that this woman lived in.

My family had the unfortunate task of scrambling to make funeral arrangements for one of my in-laws…read morethat passed away unexpectedly. After bad experiences and poor communication with two well-known "chain" funeral homes in town, a last-minute web search sent us to Fern Creek Funeral Home and although this was a first for me (having to help plan a visitation and memorial service) I can say that the staff went above and beyond to make the experience special. Gayle and Sarah were honest, tender and patient, plus they made themselves available and helped ease and absorb some stress from our grieving family. Additionally, the facility itself was clean, spacious and provided just what we needed as a space to honor the man we lost. It feels odd writing a review for a service that needed at such a messy time, but for that reason, I felt compelled to share that they were exceptional and came through for our family in need. I wish them well and hope they know how much it meant to me and my family.

Ratterman made a very difficult time a little easier. Especially Janet, our funeral director, was…read morealways available, compassionate, and super helpful in guiding us through this process. She even managed to write a wonderful obituary 45 minutes before the submission deadline, just based on talking to us and gathering some highlights of our loved one's life. I am very thankful to them for them and would recommend them to everyone going through a loss.

Ratterman family are very kind and respectful. Thank you for all you do. highly recommended for…read moreany family memorial.

My husband's family, including his older brother, are buried at St. Michael Cemetery and he asked…read moreto visit. This cemetery was opened around 1850 and it's been well kept throughout the years. While not full of large monuments the cemetery does have several tall, interesting headstones and monuments. They've planted several trees that create a beautiful setting and shade.

Looked very well maintained which most Catholic cemeteries are. Only a few large monuments in this…read morecemetery. Most to me were relatively the same size and color. Actually kind of a depressing place. That may seem a weird statement but I find most cemeteries to be a beautiful celebrations of a life that was. The cemetery my parents are is also depressing and cold. We just happen to run across this cemetery on our way back to our hotel.

I lost a very good friend recently and his family chose Newcomer to handle the services. I was very…read moreimpressed as they did an exceptional job. The visitation was held in a very nice size room and there were plenty of chairs and places to sit for everyone. The flowers were tastefully placed in various parts around the room. They appeared to go out of their way to do anything to assist the family. The church service as well as the grave side service was as nice as any one I've attended and seemed to go off without a hitch. There was a flag ceremony and the flag given to his wife. I noticed later, when we returned to the church hall, that Newcomer even gave her the wooden flag case. A very nice touch. I would highly recommend Newcomer to anyone.

My mother passed away Early Saturday morning after a long hospitalization. The sad job of planning…read morethe funeral was done a week earlier when the doctors advised she would pass soon. I contacted Newcomer who we had contracted to do my fathers funeral 9 years ago. They did an amazing job for my fathers and we knew they would do the same this time for my mother. I asked for the exact same thing that we did for my father, they pulled the sheet from 9 years ago and followed it to a T. Now here is the amazing part that I did not anticipate, the difference in price from 9 years ago to the present was three hundred dollars, not thousand but hundred. I was shocked. This post is not meant to paint me in the light of some tight wad person who only cared about price, what I am trying to say is this place has a formula and it works. There is nothing cheap about how they handle their clients, the total was about six thousand eight hundred, but you would have thought we paid 20,000 thousand for the service they provided. My father looked so natural, it was amazing. Now my mother is in their hands and we are receiving the same quality service we received in the past. I will always recommend this place because of their professionalism and I can attest to the value you will receive compared to what other homes quoted me. Do not feel that you cannot afford a quality dignified funeral, this place can help.

Spawn B died. I…read morecouldn't touch him, see his face until a licensed funeral home claimed his body from the coroner. I wasn't allowed to "identify" him. I wasn't allowed to just stand beside him to verify with my own eyes that my child was dead. When they asked where, Sexy Beast just named what he thought to be a reputable organization with a long history in the community. The transfer went fine. The first issue was that I needed to touch my son. The provider kept telling me that they would decide whether I could touch him or what we could do based on which packages we selected and the condition of his body. I couldn't even get a quick few minutes to just lay eyes on my dead kid until the "viewing" which would be limited to 4 people and 15 minutes and subject to their schedule. There was no deference to the cultural impact of delaying ceremonies. I'm not Christian and that wasn't relevant to *anyone* in the room. In fact, my spiritual practices seemed offensive to the woman helping us. She seemed taken aback that I insisted that there would be physical contact whether she liked it or not. She was insistent that those practices would *have* to be condensed into that 15 minutes and that absolutely no accommodations would be made regarding the number of people in attendance (no religious or spiritual personnel or family) and that we were expected to complete our rituals under her watchful gaze. I paid for TWO viewings. One for the ceremony and ritual preparation for cremation and one for just before cremation. Am I upset that I had to pay? No. I had the money. No problem. I even offered to pay in advance. They insisted that I wait until the day of the "viewing" to do that or until I picked up his ashes. I don't care. My kid is dead and you won't let me see him until I agree to pay you. Take my money. GIVE ME MY SON. After the signing of the paperwork, we discovered that CSK intended to cremate my son in the filthy, bloody clothes that he died in. We asked for his belongings from the coroner and were given a ziplock bag with his wallet and some random pocket litter, but no clothes or boots. Spawn B had been just shuttled around from fridge to fridge like a marked down pork chop in filthy clothes and his boots still on. I know those boots were still on because it took two months in baking soda to get most of the smell out. I called CSK to request his clothes. That's an extra charge. Add it to the bill. We brought the clothes for his cremation with us, as instructed. Spawn B had a child. My Favorite Person. She was one of the four people scheduled to be at the second 15 minute viewing and witnessed cremation. Me. Spawn B's father (Sexy Beast), My Favorite Person, and My Favorite Person's Mom. Fifteen minutes. And they hovered there to make sure we took not a second longer. Remember that I mentioned that I tried to pay the bill when I signed the paperwork? Having them redress my son cost enough to place his account into the "prepay" category. This happened between the time that I offered to pay them and the witnessed cremation. Nobody ever mentioned that there was a particular invoice threshold that would require prepayment. As we were en route, the woman who insisted that I pay later called me to demand that I pay immediately. Did I pay it as we were navigating Spaghetti Junction? Of course. When I asked her what would have happened if I couldn't pay at that moment, she told me that they would have rescheduled the witnessed cremation. With My Favorite Person on her way to see her dead father for the last time, the whole thing would have been rescheduled if I could not have paid the full bill immediately despite *their* insistence that I pay the bill when I picked up my son's ashes. Good thing we had that covered or a child would have had to go through that whole day again. Just a little more arbitrary trauma for a little girl. When we arrived for the witnessed cremation, I was given a big red Biohazard trash bag with my son's reeking clothes and boots in them. They had just cut off my son's favorite hoodie and jeans from his decaying body. They don't actually undress the corpse of your loved one. They just snip off the clothes, toss them in a bag. He was not washed. This was horrific to me; to send him into the fire covered in gravel and blood. I handed them my son. They tossed him in a fridge like leftover spaghetti and forgot about him until the cremation. It felt very much like my son was the least important person to ever enter their care, as if he was just today's trash for the incinerator. My Favorite Person and her Mom quietly exited before the cremation. Sexy Beast and I stayed until Spawn B was shoved into the fire. We were escorted out of the viewing room at exactly the fifteenth minute. So, here's what I learned: Die first; choose any other provider. Especially if you would like your loved one treated with dignity.

Amazing service and great people to work with. I so appreciated this business and their very…read morethoughtful employees

After 16 years of a carefree, opulent life, my "fur baby" passed. Because this happened early on a…read moreSunday morning, I thought I would need to wait until Monday before taking her anywhere. We decided against burying her in our backyard because we didn't want any wild animals to dig her up (my heart, soul, or psyche would not have been able to survive that). We called a few places around town to get prices of pet cremation and any other associated services. The man who answered the phone was kind, understanding and soothingly efficient. His already soothing voice became much more empathetic when he found out that I had just lost my pet. He gave me their prices and explained exactly what those cost included. They have different prices based upon how you want the cremation to occur and then upon the weight of the animal. They offer 3 levels of cremation: individual, double and group. Plus, depending upon the level you choose, their prices include a framable certificate, a marvelous, decorative, wooden box for ash storage and memorial display. The individual and double cremation options offer the certificate of authenticity, which states that the ashes that you received are actually from YOUR pet and not from someone else's. In addition, at no extra charge they will ink the paws and nose to put those prints on the certificate. I was completely satisfied with the tentative services and the expected outcome. Once we took my pet to their location, one man received her while another man (Chris) took our information. Although, the man that I talked to earlier on the phone took my information and noted that I wanted the nose and paw prints, Chris did not ask about that service nor did I remember to state it. In my grief-stricken, cloudy mind, I assumed that the information from the earlier phone call would be linked to this intake information. I didn't realize that little omission would return to haunt me. A few days passed and they called to say that my pet was ready for pickup. Quite somberly, I was actually able to drive to get her (I wasn't sure I would be able to do that). A lady greeted me immediately, and ushered me to follow her to the office. There I received a nicely paw-printed recyclable paper bag with a beautiful wooden box and a certificate of authenticity inside the bag. The presentation was really nice. Imagine my hurt when I looked at the certificate and saw no nose or paw prints. When I asked about the omission, the lady told me that she would check to see what happened. After a few minutes, she returned to tell me that they were unable to get any prints from my pet. Her body language was different as she told me this information and I got the impression that she was not telling me the truth. Especially because I know the position that my dog's legs and face were in. Her paws were straight and flat and her nose was big and black. The only way that they couldn't get the ink was if they didn't know to try. While I realize and accept that this was a miscommunication, I would rather have been told the candid truth and not a "canned response" to appease a grieving person. Other than this, I was really pleased with everything else.

Thank you to all of the staff for funeral and visitation services. I highly recomend Highland…read moreFuneral Home. Chris and others did an amazing job working with my family.