We had an appt at 11 am & we were still waiting there until 12pm so we left. The lady at the front…read moredesk was extremely rude and obviously doesn't respect peoples time. We won't be returning.

Such a knowledgeable and amazing vet and they took such good care of my pets. Recommending to…read moreeveryone!!!!!!

Patience with anxious dogs and following directions given by owners. My American Eskimo Australian…read moreShepherd mix is a rescue with acute anxiety issues. I explained that she needed constant reassurance and responded well to talking and petting, but she didn't respond well to be rushed or ganged up on like some salons do. She said they would do their best and kinda quit listening while worked with something on the desk. In about 2 hours received a text saying my dog done and we could pick her up, As soon as we were at the desk paying the girl stated our dog who I had told them was anxious tried to bite the groomer. I guess despite telling them that she had acute anxiety and needed lots of reassurance they overlooked that! My dog's cut was ok at first but, upon closer looks her cut was irregular. The left was cut and it was nice, but the right side was only washed and brushed. It wasn't trimmed like the other side. The girl suggested that the next time she has to get her hair trimmed, give her CPDs! My dog is NOT a biter and is not aggressive if given verbal reassurance and talked to by a confident person. So if you have a dog that has anxiety issues or fear, I unfortunately can't recommend The Barker Shop!

Took my Bernese Mountain dog here for the first time. The staff were really friendly and seemed to…read morework well with my dog. I set up an appointment online, but received a phone call because the appointment slot I made was not for a large dog. They got her in even sooner for a bath and brush only. We have never trimmed our Bernese Mountain dog ever because we enjoy her long hair and it's winter. We dropped her off and went shopping. Surprisingly they called early and said she was ready to pick up. She is always so excited when we pick her up so we didn't notice anything, but when we got home we noticed she had been fully trimmed. We were very disappointed that our long haired girl received a full trim for the very first time. Even her five inch long belly hair was shaved to a stubble and all of her long hair on her feet was gone. So I called to let the owner/manager know. She was apologetic and offered some money back but we didn't pay for a full haircut so I just wanted to let her know that we didn't receive what we had initially requested. The trim looked good, it's just not what we wanted. We will take our furry baby back there, but will make sure next time it's clearly understood what is wanted.

We unfortunately needed to put our sweet Ernie down. Doctor Jordan was sensitive, patient,…read moreconsiderate and took care of all of our questions and concerns and made his life transition a beautiful moment for all of us in the midst of sadness.

Love the pictures. They were so funny . Went by pretty fast. Met very cute puppies there.read more

Absolutely love them! Their doctor spayed my bunny and did an amazing job! s…read moreShe had almost no visible scare and never had an issue with the incision stitches! Amazing job and I thank you for taking such great care of my baby girl!

I would like to comment on service, but I never got any. I called and scheduled an appointment ,…read more3:15. I took off work early, drove 6 miles there, and Im told by a grinning gal I had no appointment, "We've been booked for weeks". Then I show her my calls on my phone and I get "Oh, well, youre appointment was for 2:50 , we marked you a no show" Hmm, so which story is it? I had brought my dog and my cat before, BUT NEVER AGAIN, I WAS TREATED LIKE TRASH. THEY SUCK. Norma Long

Another great experience at Horizon Animal Hospital. Everyone who we interacted with was very kind…read moreand helpful. The vet's assistants answered a lot of my questions and gave me some really helpful tips for my cat and my dog. The vet, Dr. Schuler, is great. He is very friendly and knowledgeable. Explains things in great detail and is always ready to do whatever it takes in order to care for his patients. My dog was scared to be there, and Dr S had no problem getting on the ground to assess and examine my pup so that he didn't stress the dog out more. Highly recommended and worth the drive (we drive over an hour and are happy to do so)

Best vets ever, worse phone service ever!…read more Its getting harder and harder to make a proper connection to make an appointment. I know the folks there are very busy and putting folks on hold is part of the routine, however... Waited and waited and waited while on hold, never did get an appointment made. Guess I will try another day geeeeez

I have been a client of Shelby Animal Clinic ever since I was a little boy and now that I have pets…read moreof my own, I still am a client. I have seen a lot of veterinarians come and go out there from Dr. Wallace Wright to Dr. John Knox who is presently there. Dr. Knox is a very good veterinarian and treats not only your pets but also treats livestock as well as other farm animals too. He and his assistant Mandy treat your pets very gently and treat them as one of their own. I put my trust of my pets care in his hands because he knows what is best for them. If you live in Shelby or the surrounding area, think about giving Shelby Animal Clinic a call. I really think you will be glad you did.

I feel the communication and process of putting my dog down was misconstrued. The clinic smells of…read moreurine and ammonia. I have spoke to 3 other families the same process happened to them. I would not take your pet here.

My puppy had her nails clipped and was bathed. They did a very good job. Happy that we went there…read more Will definitely go back.

Disappointed in the results! When I made the appointment for my dog I told them he was a rescue…read moredog and I had no clue as to his history or how he would react. No problem she said! Took him in was not even home yet and my phone rings told me he had matted hair and would need to be cut closer no problem. I just want him to be groomed. The next call was about aggression and she couldn't finish him because he snapped at the blow dryer. The next phone call was come and get him. When I picked him up the bill was 45.00 higher then quoted for a dog my size. His hair cut is a mess. Uneven he looks sad. before I left she gave me a phone number to another groomer that does grooming to sedated animals You must be nuts to think that I would use anyone you recommend I was also told your dog is not a fit for our salon AKA Don't come back !

Dr. Schielzo is very compassionate and caring. My husband and I appreciate her and Sierra coming…read moreto our home to help our girl go to dog heaven. They allowed us time to say goodbye, never felt rushed, and treated our girl with great respect. I highly recommend their services.

We wanted to share our heartfelt thanks and appreciation to Dr. Nicole for her admirable warmth!…read moreThere are those who show compassion and then there are those who excel expectations with tender thoughtfulness. Though it was a hard emotional day for Tammy to lose her furry baby, Dr. Nicole's remarkable kindness comforted her heart and supported her sadness; commendably and memorably. Words are insufficient to extend our highest gratitude. May the Lord bless you Dr. Nicole, and your staff, with the care you show beautifully to others. Warmest regards, Tammy Hileman (Wanda, Ron, Linda Hershey)