My family was so lucky to have found Pat's Serenity Home Care!…read more My 85 year old mom had dementia, was falling down a lot, and became too much for my dad to handle. We first met Pat and Michael on their wedding anniversary and they canceled their plans to take my mom in their lovely home the same day. They provided snacks and healthy home cooked meals, activities to help keep my mom and other residents engaged, and top notch care around the clock. Pat & Michael rented a van over Christmas and took my mom out to see the pretty lights. They celebrated her birthday with flowers, presents and decorated their house. During a hurricane warning, they invited my dad to come stay with them. My family and I were always welcome to visit and stay however long we wanted. They regularly sent us pictures and texts to let us know how my mom was doing, which was really sweet. Being in a private, loving home is so much more welcoming than a sterile facility. Towards the end of my moms life, Pat was feeding my mom every meal and trying to keep her as comfortable as possible. They treated my mom and family with kindness and respect, and we are forever grateful. I can't say enough great things about Pat's Serenity Home Care. I highly recommend the family as they take excellent care of your loved ones!

From the owner: Locally-owned business, we specialize in home health care, memory care and personal care services…read more CALL TODAY !

Senior Helpers is a Joint Commission Accredited home care agency known for their expertise in…read moreDementia Care and Parkinson's Care. Senior Helpers is well known in the Polk County community for providing training and outreach to professional caregivers and family caregivers. The aides who are CNAs and HHAs help elderly clients get the specific care they need to remain healthy and independent at home. This includes personal, hands-on care, meal prep, med reminders, transportation, light cleaning, and caring companionship. I've worked with Senior Helpers since 2016 and support from management in the office and with caregivers in the field makes Senior Helpers a great place to work.

I am patient here for 5 years. I got MRI back it was incorrectly read by radiologist. All i asked…read morelipson to do was request a review of it. She was rude, dissmissive and then threatened my gabapentin. What does that medicine even have to do wth mri on spine. I had mris done somewhere else the dr is great. I already have had 3 appts and a epidural and this b## scheduled me for 90days and said nothing wrong. I did drop off my new mris to her facility. I wouldnt go back there even with apology. I never saw this dr in 5 years i saw patricia bayshore who is muscle spasm specialist. You will never get medicine if you need it. If there was nothing wrong with my back she did procedure in Oct. Dec. And Feb. She just out to get the $$$ she has 0 compassion for her patients. The best thing in that office is the agate chandelier. I also recorded my last appt when she is b### and threatened my medicines.

My wife has been coming for 2 years. We have ALWAYS experienced excellent care & compassion. Great…read moreteamwork make this practice the best in area.

I've been going to this place for a year .they have never managed my back pain. Shots stopped…read moreworking last fall. They never prescribed enough pills 2 get me throught the month till my next appointment. This morning I was informed that I was no longer a patient .Dr wey (new guy) told me he throught there was funny business goin on .watch out 4 these people. This dr is toxic . QUICK EVERYONE RUN AWAY FROM THIS PLACE. I told him where 2 go

They schedule a appointment they don't call you the day before they call you 1 week before to tell…read moreyou what time is your appointment you arrive and they say you suppose to be 30 min before we was 20 min she tell me she need to reschedule for 2 months because I was late but in the same time a lady was 30 min late they passs. Her that is not way to treat a disability person that my wife take the day off to take me please boicots this please they don't have time for disability or Latino and retired for navy I served my country but she can not take me in with all the problems I got thanks

The new management has really turned things around at Consulate of Winter Haven. The facility is…read moreextremely clean and the staff are caring.

I'm a patient there is actually only a couple complaints nursing staff does not where badges that…read moreshow their names.Bed sheets don't get changed and I have been here a month actually longer than a month the main nurse during the day refused to let one of the cna's change my bedding one day .There needs to be a Dr come in at least twice a month actually once a week . They can pass out meds I truly don't believe they are qualified to do that . I also have a recording of third shift nursing staff arguing and fighting and waking up patients at 1:00 am