Great place to pick up workout gear, and if you keep your eyes open pick up some good deals as well.read more

From the owner: Under Armour serves as a catalyst for the progress of athletes and our communities. Our purpose…read moresits at the intersection of "Who We Are" and the "Need in the World" we can fulfill.

I stopped by one of my favorite stores in the Berkshires yesterday, and it felt quite nostalgic to…read morebe back. For quite some time, I used to come here with a friend or by myself, pick up a complementary map of Kennedy Park, and go for a little hike. The entrance to the park is right at the store's parking lot, which makes it especially convenient. The map shows the different trails throughout the park, and I would choose one and enjoy a leisurely hike. A nice lady warmly greeted me when I walked in. I browsed around the store for a while but didn't end up purchasing anything this time. I did notice their wonderful selection of hiking shoes displayed along the back wall, which caught my attention. Over the years, I've purchased quite a few items from this store, so it was nice to return and browse once again. It was wonderful to revisit a place that brought back such pleasant memories of those hikes, as well as some enjoyable shopping experiences over the years.

This sports shop is just top notch. They came highly recommended by my dad and once I walked in,…read moretheir customer service totally proved his glowing review right. I came in to drop off my snowboard for repair and after looking it over the next day, they told me the honest truth that it was a bit too of a complex repair for them to trust that it was stick long term. They suggested for the price it would cost to make it perfect, given the year of the board (2017), I'd be better off getting a new board and pocketing the difference. I appreciated how up front they were and headed their advice! I'll be running the board through it's final paces this season and getting a new one come spring. Even beyond repairs, this shop has it all. From kayaks to climbing gear, skis to paddle boards, they've got everything you need to enjoy the outdoors for all four seasons.

We live in South County and usually go to this store, but today thought we would take a field trip…read moreto other Berkshires shoe stores up north. Our experience was awful. Two stores' salespersons didn't even look us in the eye and the third told us we had to wait indefinitely for her to be through with another customer until she could tell us what size we should look for in a US 12 for their European shoe selection. We came back "home" to Famous Footwear where we were immediately met with open arms by a lovely and very personable young sales woman. We bought more than we had expected to -- there was much more product than the other stores, plus I think just her demeanor made us want to buy after the dearth of customer service we experienced elsewhere. I wish I had gotten her name, because she is a gem, Famous Footwear. Thank you.

this is the worse store I've walked into, and it's all because of the lack of customer service I…read moreget while I'm there. I don't get a hello while walking in the door, instead the 3 managers sit on their phones behind the register waiting for someone to come up with their purchase or a question. I used to get great service at this store, actually too much service, I always had to say that I am JUST LOOKING. I will not be shopping at this location ever again until they decide to hire REAL people who actually want to do their customer service job. 0/10, would not recommend.

I've been wearing sneakers my whole life. Brand names like Converse, and no names like what you get…read moreat the discount stores. But I will look you square in the eye and confidently tell you that the most comfortable pair of sneakers I ever had were a pair of black Skechers. I wore them pretty much every day for years. I wore them to work because they didn't really look like sneakers. I wore them every weekend. I even wore them with slacks, a sport coat and tie on occasion. The only time I didn't wear them was on the very rare occasion I wore a suit. They were so freaking comfortable, so I was understandably bummed when they started to wear out on the heels. The left heel was the worst, because I actually wore out a hole in the sole, causing two things to happen. One was annoying and one was painful. Whenever I wore them on a rainy day, the wet pavement or sidewalk would cause rain water to enter that left sneaker through the holey sole and wick up into my sock. And walking around in a wet sock is one of life's big annoyances. The other problem I had was whenever I happened to step on a pebble or small rock with the exact same coordinates of that hole, the freaking pain would shoot straight up into the bottom of my foot as though I had stepped on a hypodermic needle. So that is why I walked into the Skechers store in the Lee Premium Outlets and walked out with two replacement pairs. I had the luck of walking into a "buy one pair and get a second for half price" sale. That's how I ended up paying $67.48 for two pairs of black Skechers that were tagged for $44.99 each. The store has a ton of options for men, women and kiddies, service was great, the selection and pricing was excellent. Hope you have as good an experience as I did today.

I made a purchase here for $70.98. I used my card as a debit and although on my end it said…read moreapproved they said it was denied. They suggested I do it as a charge. So I did. I got to my car noticed that the debit had come out right away and the credit charge was pending. The amount was being held against my balance as a credit purchase. I went back into the store to let them know that I was charged twice. I showed them that the debit went through and that the credit was being held against the balance. They said there was nothing that they could do. She assured me that the credit charge would just "drop off". She said it would show as a double charge. I told her that it won't show as a double charge because the other one was a debit and it had already gone through. She said there is nothing that they could do to release that pending charge. So they gave me the number to their customer service. After talking with the woman from customer service, who also told me there wasn't anything that she could do, she asked me to send her a copy of the receipt so I did. I also sent her a snapshot of my bank account showing that the debit had gone through and that the charge was being held against my balance. She too said that it was just "drop off". Do these people not know how bank account cards work? Apparently not. So Monday comes and the charge actually went through and the money was taken out of my bank account again. I called the store and explained it again to them and again they told me there wasn't anything they could do. They also said that it was against their policy to issue a refund. Um, they took my money and refused to give it back! I asked for the district managers number and I left a message and she still has not returned my call. So I called corporate. They said they had to turn it over to their IT retail department to check it out and when they make a determination they will contact me. I said the only determination they need to make is a refund. It's not even really a refund because they took my money and they didn't give it back so they kind of stole it when they refused to return it. So I did get an email response saying that they would refund the money they took in 3 to 5 business days. Now they took my money pretty quickly I feel like they should be able to get it back pretty quickly. Just be aware as I am not sure if this is some thing that they do all the time but it could be. Sounds like a scam. They should change their name to sketchy.

Easily one of my favorite places in Western Mass. for "sports-stuff"…read more I've been shopping here since like 1989-90. I make my way there at the start of every baseball season to pick up a crisp Yankee fitted hat. (They were one of the first...and only spots to offer authentic MLB on-field hats) Great selection of sneakers: Jordans. Nike. Adidas. New Balance. Converse. Reebok. Lots of classic styles too. A MAJOR selection of great kids sneakers too. I've also purchased most of my Timberland boots here. Great selection of styles and colors. They also are the go to spot for fan gear. Sox, Patriots, Celtics, Bruins, etc. Great selection of jerseys and other authentic gear. I got my "Belichick hoodie" here. Oh and I forgot to mention the most important thing! The service! Great family run business. Support the local independent stores folks!

This is definitely the place to go for all sporting goods. I have been going here ever since I was…read morea high school athlete and now I go since I coach. Over the years, they have never disappointed me and I absolutely love going here for all of sporting needs when possible. They have cleats, custom team wear, and equipment for any sport you can imagine. If they don't have it then they can order it for you. The price is MUCH cheaper than large chains. I prefer them over larger retail sporting good stores because of the personal attention and care that the owner put into. In addition, it is always nice to support small businesses whenever possible. There's a small parking space on the side near Walgreens. Go give them a try, they won't disappoint you.

everything I needed for a child's rain gear at reasonable prices, and stellar quality .read more

A trip to this area required me to go to Eastern Mountain Sports. It was one of my favorites. We…read moredon't have it in the Midwest. Honestly, so many stores carry this kind of merchandise now I'm a little surprised this one can endure. All in all a good store but not really delivering anything different than the very nearby Dick's Sporting Goods or the local Sam's Outdoor Outfitters. I do like some of their online deals though. I didn't find them in the brick & mortar.

Friendly and helpful staff. Great bikes Set us up on great…read moretrails with all the safety equipment we needed.

Ordered bike for online pickup as they had the color I wanted,it was a Sunday waited a few hours…read moreand drive to pickup bike but only managers can pick online orders. Thankfully the young man called his boss and got me out of there with my new bike. Great effort by the employee Your online ordering system needs to be more clear and state that an email will or phone call will be made when the bike is ready. It only told me my order was placed.

Still one of best stores in downtown Greenfield. A go to…read moreplace for high quality outdoor clothing. You should stop in and see Brenda and Skip.

This place is great. I was immediately greeted by a nice woman who was knowledgeable and friendly…read more They clearly care about their products here, and I can tell they enjoy helping their customers.