I have never found such rude and arrogant people here at Sports Direct in Shirebrook, I visited this store on Sunday the 28th of July to find that the lady at the till did not put an item into my bag (by accident, of course) when I arrived home I rang the store explaining, the manager on the line left me 20 minutes on the phone before getting back to me to tell me he will check the camera and ring me straight back or ring me the following day. Two days went by, no phone call so I rang the shop again, a lady answered saying "Yes?" I had to ask if I had the right number! Anyway when I managed to get through to her I asked about my item, again I was left on the phone for a while but this time I could her everything she said, she came back on the phone to say we checked the cameras and we put the item in your bag, I said, "well, that's funny because that was not the conversation you just had then!" then put the phone down on me - I WILL NEVER SHOP THERE AGAIN! read more