We have stayed here several times over the past 5 years, while coming to town to care for aging…read moreparents. The facilities are always clean and very comfortable. The complimentary breakfast is delicious and extensive and the staff is ALWAYS friendly and warm, and certain staff members have even managed to remember us in our concurrent visits. You can't ask for much more than that in a hotel!

I stayed here for two nights and it is a very nice hotel. It's the business end of things that is…read morescrewed up. I reserved two rooms for me and a friend. I planned to pay for both. My friend made the mistake of putting the $50 hold on her credit card. When I tried to check out at 6 AM (friend was sleeping), I wasn't able to pay for her room because of this $50 charge on her card. What?? The early morning clerk was a young lady with no knowledge and no power. She offered to call her manager but at 6 AM that seemed like a bad idea. I knocked on my friend's door but she was still sleeping. So for this little simple thing, we were very inconvenienced and it took me too long to get going on the road. I just opened my credit card bill two weeks later to find that $50 security charge on my card still there. I had to call this morning and they told me they didn't know anything about it. They removed it, they said but I don't see it. They advised me to call my bank. Sure, I should spend a long time on the phone because on their policies? No, thanks. I don't know if I would stay here again. I don't want to have to go through all the hassles and phone calls to pay. Seems as though the company could simplify this somehow.

Absolutely beautiful and so much fun! We stayed for a few nights and I wish it was longer! We went…read morefishing (we just had to bring our own supplies!) kayaking, hiking around the property and enjoyed the fire pit!! This is seriously such an amazing place to escape from the hustle and bustle of life and the people running it are awesome and so sweet!

Lovely hotel that is located in a great spot. The check in was easy, the room was clean and the…read morebreakfast was tasty. I would have no problem staying here again

This hotel was probably the better end of the midrange hotels in the area. Not top notch but better…read morethan most good ones.i recommend it the breakfast is good with a big room and lots of seating parking lot is a little small but didn't have issues parking. Heated indoor pool. The rooms were a little small but they were clean. Nice safe atmosphere also.I'll be coming back to this one if I'm ever in the area again!

The stay was okay but as we took our showers, we discovered a very dirty air vent and the ceiling…read morecovered with mold. We took a second glance at the room and noticed that the walls have dents and damages and the room was fairly dusty as if someone has not cleaned it for a long while. Half the outlets available to us did not work. We had poor water pressure and this all was the 2nd room we got because we couldnt even get into our first room as the door mechanism failed. By the time we made breakfast, the coffee tasted watered down and disgusting and the milk was a sour .

I have been staying here for several months and have experienced complete great service from every…read moreemployee The rooms are clean ,price fair,and they react immediately to concerns. Like people breaking the smoking rules

After loooong day of driving we just picked a place....hoping for the best. We landed at the…read moreAmericInn. We were well received by Dan, whom i had spoken to while on the road. Realizing how tired we were, he gave us a quick lowdown. The lobby and breakfast area were clean and appeared updated. I can't tell you how happy we were to find the room clean, no funk smells and comfy. Especially liked having LVT flooring....Coffee was good, breakfast was quite the variety and desk receptionist was friendly and maintaining clean clean dining area throughout the morning......you wont be disappointed here....rooms do not look like pic....light, bright updated....great service!!!

The customer service was great. The rooms were nice/clean, the lobby was nice, the price point was…read moregood, we even upgraded for a suite. They have a pool and hot tub, they have breakfast, WIFI. The pool was cloudy so my family opted not to swim. But, that did not hinder our experience otherwise. (I write this review during Corona time).

One of the nicest, cleanest hotels I've had the pleasure of staying in!! What a wonderful surprise!…read more I would recommend this hotel to everyone! The staff was so polite and professional, thank you! I wish we were this area for our entire visit so we could have stayed here!!

As opportunity would have it, we stayed here again in August. Another good stay. I wanted to add I…read morefound out they actually have a few rooms with full length mirrors! Now we know. Same receptiveness from awesome front staff and housekeeping. Keep up the good work. Same opinion of the breakfast, but they do try with what they have. If only they could figure out how to not burn the bacon which we figure is the "already cooked" kind, which they refry to heat; invariably hard. My suggestion: I find heating in a microwave on DEFROST is often the best solution, even to reheat pizza. No nuking. You shouldn't go hungry from the offered selection but you may have difficulty getting bread or bagel toasted. Guests constantly complain about it and it has never gotten fixed. Yes it's annoying. You're in a hurry, you're hungry, you're making other people wait, etc. I mean, what's the cost of a couple good-working toasters?

We stayed here on December 18, 2021. As soon as we checked in I called to say there was no hot…read morewater. The desk said we could go to the next room in the am to shower. Really? At 4:18 am the smoke alarm blared in the hallway for about 15 minutes. We called the desk. Oh, it went off last week too. There was a coffee maker but no pot nor coffee. When we checked out we were told the room was at the end of the hot water line so we should have run it for 15 minutes. We told the person at the desk the other problems and she said the manager was not there but she will discount the bill. She gave us $18 discount. NEVER AGAIN. Breakfast was excellent and service too.

Do Not Stay Here - Filthy, Outdated, and Unsafe!…read more Unfortunately, my stay at this hotel was a terrible experience, and I ended up leaving four days early because I no longer felt safe or comfortable staying there. The property was filthy, extremely outdated, and nothing like the pictures advertised online. When I first arrived, it was the middle of the night, and I immediately had concerns about the condition and safety of the property. I asked about getting a refund, but they refused to refund me. Since it was so late and I had nowhere else to go at that hour, I decided to try to make the situation work and stay for the night. There were serious security concerns throughout the property. Several exterior entrances did not have functioning locks, and the card readers appeared to be broken. During my stay, I also experienced people trying door handles, knocking on windows, and knocking on guest-room doors. There were also men lingering in the hallways for extended periods, which was very unsettling, especially given the lack of functioning security measures. The condition of the property was also unacceptable. There was visible mold in my room and on the first floor, along with a strong smell and what appeared to be mold throughout the hallways on the second floor. These were not minor cleanliness issues--they were serious concerns that made me question whether the property was being properly maintained. I tried to make the best of the situation, but after dealing with these conditions and the ongoing safety concerns, I ultimately decided I could not stay there and left four days before my reservation ended. What was most frustrating was how management handled the situation. Even after I left early because of the conditions and safety concerns, the hotel refused to refund me for the four nights I did not stay. They kept the money for nights when I was no longer even at the property. The owners also seemed to be lingering around frequently during the day, but at night, when security was a major concern, they were nowhere to be found. Overall, this was a very disappointing experience. The hotel did not resemble the photos, the property was poorly maintained, there were serious security concerns, and management refused to refund the unused nights. I tried to make the situation work because of the late-night arrival and their refusal to refund me, but ultimately I felt I had no choice but to leave. I would strongly recommend looking elsewhere if cleanliness, safety, and basic security are important to you!

stayed for 2 nights bed was hard as a rock and came with 2 sheet breakfast was not good and for…read more200.00 a night it was not worth it when we walked into our room it smelled like cleaning stuff and not the good kind the smell hit us hard everytime we walked in and ended up getting a headache. it was a very nasty smell. would of love to have a blanket. we had family staying as well their room did not smell but they as well only had sheets on the bed no blankets.To me it was not worth the money. Will not stay again

For a small hotel in a small town this was comfortable clean and impressive. Due to allergies I…read morehave a tendency to take a look at the air conditioning filter just to make sure it is not jammed with questionable stuff. This one was surprisingly and shockingly clean so that's the reason for the four stars. Also for a weekend it was relatively quiet and peaceful. Check in with simple and easy. The bathroom was clean the towels were good. I would stay there again if I had to be in doctors in that area again.

Where to start? Barking dogs, morning, noon & night. Work table with screws on the top holding the…read morelegs to it; some were raised. A small fridge with the small freezer section completely iced over. Leakage around the toilet. Thin towels. A barely hanging on shower curtain. The front desk personnel were kind. I guess we got what we paid for.

This place was one of the worst places I've ever been to. There was black mold all overs the vents…read moreint the main lobby and in the dining area. The walls were pealing. There was someone living there with a dog that had peed everywhere. There was food int the bed. Food in the microwave stains all over the pillows and bedding. So mouth more.

It was a wonderful stay. The room was clean and comfortable. The house is beautiful and filled with…read morean eclectic mix of furnishings. Some rooms felt a little piecemeal antiqued, but it's understandable that many of the houses original furnishings and artifacts have moved on with the past owners. We spent a little time relaxing in the living room which was comfortable. We enjoyed exploring the downstairs rooms and tremendously enjoyed art and some of the beautifully crafted woodworking throughout the house. The real highlight of the stay was the secret Underground Railroad quarters in the basement. It was a fascinating space, had some great written interpretation, and was decorated in a great homage to the era. The experience of discovering this space was a mini-adventure that we really appreciated and enjoyed. All in all, communication for booking the place was easy, as was check-in and check-out. Our only criticism is that it felt more like an Air BnB rather than a true b&b because we never actually met any of the property owners or staff and breakfast was a 24 hour make-it-yourself continental breakfast with generously stocked supplies and groceries. Nevertheless, it's a fantastic place to spend a day and get a good night's rest! Thanks Linda and Dawn!

This was an accidental stay in a beautiful house. I somehow came across the Great House while…read moreplanning a weekend away in Galena. It was probably the G named town's to be honest. Blame it on beginning of the year teacher brain. We spoke to the owner and were charmed. We made Galesburg or halfway point so we didn't have travel as far each way. When we arrived, the Great House was just in front of us and it was GREAT! The immense house was beautiful. We followed the entry steps and let ourselves in. We found our room, got settled and quickly explored the beauty of the first floor. The safe was the most surprising beautiful aspect for me. We did not have much time, as we headed to Reserve Artisan Ales for a bite. When we came back around 10, house was quiet. We left early the next morning to be able to make our ticketed plans in Galena in time and did not utilize the 24 hour continental breakfast option (at all during our stay). When we returned around 930 that evening, the guests were quiet, as well. While I was awake between 2 and 430, I was able to hear others having conversation and utilizing the restroom in their rooms. If you are not a light sleeper, this should not be bothersome (as my husband slept through it). The house is beaitiful and well maintained. I did utilize the Keuring PJ coffee bar in the morning. All four rooms for rent are on the second floor.