1. Spirit Spa

0

Owensboro, KY

Cancel

Open app

Search

Spirit Spa

4.0 (1 review)
Closed • 9:00 am - 6:00 pm

Services - Spirit Spa

Therapeutic massage

Reiki

Spirit Spa Photos

You might also consider

Recommended Reviews - Spirit Spa

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

6 months ago

The massage was good, but the pillow case smelled a bit a musty. Would definitely go back but bring my own pillow case to put my face into.

Helpful 0
Thanks 0
Love this 0
Oh no 0

Verify this business for free

People searched for Day Spas 145 times last month within 15 miles of this business.

Verify this business

All About You Salon & Spa

All About You Salon & Spa

2.7(12 reviews)
2.9 mi
•$$

A beautiful, professional spa/salon. Friendly, clean and great atmosphere. The staff is excellent…read moreand enjoy giving their clients the best service possible.

I am new to the area and needed to find a new stylist. Unfortunately my experience at All About you…read moresalon was not a good one. All that was required on my hair was a clean highlight meaning lift the highlights to a 9 or 10. My hair does not even typically need toner. If a toner was ever needed you would simply use Matrix SPV or equivalent to tone. The stylist Kaylee not only under processed the highlights ... she then colored the hair the wrong dark brown/purple COLOR (equivalent to Matrix 5PV) rather than using the correct toner. Never once did she even question or ask if she had any thought that the toner would not produce an icy blonde highlight. She just put it on my hair. She attempted to fix with cpr and a highlight. If I would have allowed Kaylee to "re-tone" my hair she would have used a color similar to what she did originally as I was later advised by the owner Bethany Norris that Kaylee believed that was the color I wanted was Matrix 5pv (dark purple) even though she saw photos and I also told her verbally I only wanted icy highlights that were not yellow or orange. Never once was it mentioned or questioned by Kaylee even with photos and me verbally stating what I wanted. She simply put the color on my hair. This is indeed an error on her part and the salon is refusing to accept responsibility for what they did to my hair. Kaylee should have verbally mentioned something to me regarding the "toner". She never did. She just put it on my hair. My hair went through so much when all it needed was a clean highlight. That's it. Nothing more ...nothing less. She made a mistake and never once admitted about the color error. Yes she attempted to fix with cpr and highlights. What would she have toned me with again? It's not just the tone. It's the application as well as you can see foil marks in the photos... its not blended. It's patchy and uneven. How is this my fault? My hair has now been lifted incorrectly twice, colored incorrectly, and stripped. I should at least be fully reimbursed. At the very least. They damaged my hair by doing poor coloring and lifting only to have me now need to go somewhere else where the can hopefully fix this salons error without compromising the integrity of my hair. I should have recieved an apology from the stylist once she found out she used the wrong product/color and then a full refund. Only offering a partial refund stating the time and product used. What about the cost of my time and my hair ? The owner will not fix stating its a conflict of interest with other stylists and they are only offering a partial refund even though this is due to their error and lack of communication. They also blocked me from being able to leave a review on their Facebook page as I can no longer even see their page. What salon does that? Only one who refuses to be held accountable for their embarrassing work. So potential clients please disregard those "likes" on their Facebook page. They are not a true reflection of their client satisfaction if you cannot leave an honest review after a bad service and their refusal to make it 100% right. I can't even unlike their page. Imagine how many others have had a similar experience. I did try to work this out with the stylist and management/owner Bethany Mae Norris prior to a negative review. The next step may be to do a consumer complaint with the state. Do your hair a favor and DO NOT GO HERE. PLEASE

Photos
All About You Salon & Spa
All About You Salon & Spa
All About You Salon & Spa

See all

Spirit Spa - spas - Updated October 2026

Loading...
Loading...
Loading...