I had to travel here from Charleston SC for a procedure. My appointment was at 1:00 pm, and I…read morearrived at 1230 pm. Check in was fast and easy, and at 1:00 I was taken to the pre op area. At 230 pm no action had been taken, except checking vitals. At this point I asked what was taking so long, and was told the doctor got held up in traffic, and it shouldn't be much longer. At 3:00 I asked again and was told that it would be 10 minutes. I assured them if nothing happened in 10 minutes I would be leaving. At 3:10 I left and tossed my id band on the counter, and some bald headed man wearing green scrubs told me he didn't appreciate that, and he don't work there and don't be mad with him. He was behind a counter using a computer, but he don't work there? He then came out to the parking lot and made threats of physical violence against me. So in summary, this place does not care about the patients, and will allow someone who don't work there access their computer network, and make threats to patients. This was on June 12 2023 and perhaps this clinic should review video footage and deal with the trespassing person making threats. I doubt your medical records are safe here, and there is no way I would return to this place. Obviously they knew they were hours behind, and they could have made a simple phone call to tell me to just come a couple hours later. This was a complete waste of 9 hours of my day

This place is amazing they have the best staff and amazing services I would definitely recommend…read moreanyone to them they have the most sweetest staff ever I loved the doctor that saw me there he was the best and the most amazing doctor ever

My husband had a spinal fusion surgery and before he left the hospital we were contacted by kindred…read moreto inform us that a physical therapist would be calling us later that day to schedule a physical therapy appointment. I didn't hear anything that day which as Tuesday but I was sure he would call by the next day. Nope but the nurse came by and filled out the paperwork needed. When I asked about the physical therapist who would be coming by she acted as if she has no idea about it and said we would have to contact our office. She then got concerned about my husbands heartbeat being a bit high. (This was 2 days after surgery keep in mind) Said that he was obviously not in excruciating pain and was not up and waking around so his heart rate should not be that high. First of all, my husband had been walking around with a walker a few times that morning and had just sat down and fallen asleep 30 minutes before she arrived. He had not been getting much sleep which is to be expected after having a major surgery. Secondly, my husband is not one to scream out crying in front of strangers. He will often cringe but doesn't let others know how much pain he is really in. Needless to say we were annoyed and felt judged. Later on that Friday (4 days after surgery) my husband or I had still not received a call from the physical therapist. However, his orthopedic surgery is nurse did call to check in on him. When I expressed our concerns about a physical therapist not calling to schedule an appointment yet, the nurse from the orthopedic surgeons office told us to call kindred at home to get an appointment set up. So on Friday afternoon my husband called and spoke with Debra. He explained the situation to her that he had not received a call from the physical therapist to schedule an appointment. Debra stated, "we don't make the therapists schedules. They make it theirselves" My husband finished the call and then calls me while I was taking our child to an appointment. When he role me how Debra spoke to him I decided to call myself. So when I did Debra answered and I explained that my husband had just called and needed to find out when he would be hearing from the physical therapist. She of course in an annoyed voice as if I was inconveniencing her said, " Like I told your husband, we do not make their schedules they do it themselves." I then explained to her they he needs to start physical therapy and we wanted to see if someone cold speak with the physical therapist. She then snapped back at me and said, " I already send him a message after I go off the phone with your husband." Now today is Monday. Exactly one week since my husband had his spinal fusion surgery. We still had not received a call. So around 4:30 pm I called kindred at home and this time a different woman picked up. I explained the situation and she was not rude at all. She placed me on hold and I believe she put someone else on the phone to answer our questions about when the physical therapist would contact us to set up an appointment. This woman then answered us after a brief hold and said that the physical therapist would get into contact with us this week to schedule an appointment this week. Tomorrow I do plan to call the number provided in the folder for kindred at home where the president of the company asks to give any praise or complained to him. As a person that has worked in customer service my entire career, I understand that there can be customers that may be challenging, however I felt that they way Debra handled our call as if we were wasting her time on Friday was absolutely unprofessional and uncalled for. There were several ways she could have handled the situation differently. For example, she could have explained that "the therapists schedule the appointments themselves, however I can send the physical therapist that will be seeing your husband a message to remind him to give you a call." Unfortunately, this experience has not been the best, however I hope that from here on out things will be better.

Dr. Bruner and the staff are all wonderful. I have had 4 surgeries with Dr. Bruner and each one has…read morebeen a success. The staff is always friendly, and I never have to wait long for my appointment. I highly recommend Georgia Neurological Surgery and Comprehensive Spine to anyone in need of a neurosurgeon.

Dr. Bruner and staff have been wonderful. Dr. Bruner did a neck fusion on me. I started healing…read morequickly and now I feel like a new person. Able to turn my head easily both ways and neck pain is completely gone. Takes time to explain what is going on and what to expect. Could not have been a better experience.

I had a unique experience of frostbite before I left on a trip to Macon, GA from Cincinnati. We…read morehad -15 degree weather and I was taking our trash and recyclables and slipped on ice. I grabbed the aluminum bar with bare hands to pull up but my shoulder was hurting and held on too long. I had a business trip to Macon as a Global Market Manager and went on the trip. I noticed in Atlanta my fingers were very swollen and turning purple. I knew I had to go to the emergency room or things could get worse. I went to Atrium in Warmers Robbins and they told me I need to go to Doctors in Augusta. They set everything up and I arrived and had surgery the next day by Dr. Homesombath. The nurses and care was beyond excellent. Dr. Homesombath save my fingers. They are beautiful now. I am a guitar player and needed my fingers. Thank you to everyone for such beautiful care. Mel

This place is terrible. Currently waiting for tje bed alarm to be turned off and its been over 30…read moreminutes. I asked for assistance to get up to use the restroom, coold no longer wait. Got up and was in the bathroom for at least 15 minutes. Alarm still going off and no one helped me! I called the nurse's station again to ask for someone to turn it off ans they still haven't come. They need to hire more help. Haven't seen a cna or nurse in over 3 hours. My family has helped me as much as they could today but they had to leave. Care is terrible. I can hear the staff at the nurses station laughing and yet thr bed alarm is still going off. I feel sorry for the people who can't talk or have no family. Skin issues have to be a problem here and getting any type of assistance seems impossible

Physician was great. Listened and reacted! Appointment and…read morereminders were done on a regular basis.

My family has been coming here for over 30 years. We have seen and have had surgery performed by at…read moreleast 4 of the doctors here. The staff is very friendly and try to put their patients at ease while here. They have two offices in Aiken and both are very sensitive to the patients needs and concerns. The doctors rotate where they are each day. One day at the main office another day at the Southside office.

Kimberly Walpert is the best! 20 years ago she advised me to avoid neck surgery because she wasn't…read morepositive it was worth the risk, and I am happy I've followed her advise. During the last few months of 2025 I herniated the first disc above my tailbone, the pain got so bad that I couldn't walk, sit, drive, sleep and the pain pills became ineffective. Dr. Walpert motivated my insurance company to expedite an MRI, and Kimberly performed surgery mid December ... I walked out of recovery that same day! Everything she, her great staff and surgical team said would happen did happen. Book an appointment if your issues are related to her area of expertise and she will help you if she can... she will also be honest and tell you straight up if surgery won't help you and that it could actually make the problem worse. Also, you probably know someone that she has already helped, I have met many of her patients and all of them love her.

Took time, answered all my many questions. I'm confident she explored all options. I will continue…read moreto see her.

For those of us who live with chronic pain, going to a pain doctor can be very stressful, and I've…read morehad plenty of doctors I've dreaded visiting because I felt they didn't really believe me or thought I was exaggerating, or they went the "maybe you're depressed" route, etc. When we moved to Georgia, I was quite concerned about visiting a new doctor, but God sent me here and I'm so grateful for their entire team. Dr. Thomas genuinely cares about people and he understands pain. From all the PAs to the desk staff, I have never once seen them be unkind or uncaring to any patient. I've always been believed; I've had questions answered and suggestions given. They've helped with decisions such as whether surgery would end up being necessary, and what I could try before that. They are a great group and I wouldn't hesitate to recommend them to anyone.

Dr McCurdy is great, quiet but perfect!! Kaylan is very friendly & knowledgeable as well as a great…read morelistener. Great service, clean, just overall AMAZING experience!!

I've been here for two different doctor's appointments and always find it clean and well…read moremaintained. Usually there is someone at the main reception desk who can direct you to your doctor's office. There is a walk in clinic as well. Each doctor has their own receptionist and wait times can vary in that respect. I like going there even though it is not as near as other offices.

Typical medical front desk staff who have attitudes…read more Used the UHC app to find an orthopedic surgeon to ensure they took our insurance. I call to make an appointment just for them to say they don't accept our insurance. I inform the front desk I found them directly through UHC so they should, just for the lady to state that they don't and UHC has them listed wrong. That's like saying it's googles fault their address is wrong. I'm so sick of doctors offices refusing to take responsibility for having their information up to date within insurance providers sites. It is not the patients responsibility to make sure doctor offices do their job to keep their information correct.

A slip, a fall, and some broken bones. Not the best use of my week, but if you're going to break…read moreanything, AU Health West Wheeler Orthopedics is a great place to go. I was well cared for and everyone was so gentle. I'll be hobbling along for several more weeks, but will always remember the kindness of these new friends.

I went to this clinic, a Friday around 4:30. I had a terrible pain in my knee, immediately they…read moretook care of me, they did an MRI, the service was excellent. I keep coming to this place! They really care!