Chris Ragan from Spinbox developed a website for a clinic I am now managing. When trying to go about updating our site and adding new employee emails to our site we had the worst time trying to get in contact with Chris. When doing so he would respond days and weeks after our attempts.His phone number goes to a voice mail that doesn't even go to a valid extension.
After trying to obtain access to our control panel from chris to migrate our data, we never heard back from Chris. This made it completely impossible for us to add emails or make any changes to our website that we needed done.
We have since our break in communications hired another developer to recreate our website from the ground up. If you are ever to work with this company make sure you host and own your own domain before proceeding.
My suggestion to Chris would be to get a new day job if he can't run his business correctly. read more