I was extremely impressed with Buffalo Limo Service. I was picked up at the airport, and met at the…read moreterminal by a very friendly driver, who seemed genuinely concerned about my well being. He picked up my bags, even though I offered to help with them, and escorted me to the car, parked very close. He only confirmed my final destination, which he already knew, and off we went. I was impressed with the comfort of the limo, nice plush seats, and the temperature. The driver offered casual conversation, but could see that I was engrossed in work, and therefore stayed quiet the rest of the trip. Upon arriving at my hotel, the driver was very helpful in retrieving my bags, and making sure they were inside the hotel lobby where the bellhop could grab them and take them to my room. I will definitely use Buffalo Limo Service in the future, and would recommend it to other colleagues and friends.

We rented from this company for a friend's birthday, I'm very unimpressed about it. The bus we…read moreoriginally rented didn't pass inspection, which is fine, things happen, we get it. Unfortunately they called us 1.5 hours before out event to let us know that we could get a different bus or cancel. We opted for a different bus, I mean what was the difference? HUGE difference. When we walked onto the bus it looked like a tour bus one would take from Canada to the U.S. There were seats like an airplane and it was not party friendly at all. We asked for a discount and they pretty much said "too bad you could have cancelled" that is unacceptable. As a business you should have back ups for this situation. We were supposed to have a brand new bus. I doubt we will be renting again from this company as I could not believe the lack of customer service. Maybe if they would have called earlier during the week, we could have figured something out; but one and a half hours before? That is just bad business. At least the seats were comfortable.

Quick to respond! Driver arrives timely. Vehicles are in decent condition! They have good rates for…read morefamilies traveling with 6 or more passengers

Very clean lots of vendors friendly staff very good security…read more Planes are usually on time departing and arriving.

My Wife and recently used Southampton Limos to transfer from the Niagara region to Pearson 1 week,…read moreand return 2 weeks later. We were both pleased by the professionalism and courtesy of our driver Richard. Incredibly comfortable limo and a great ride. All in all, a fantastic and trouble free way to start and end our vacation. Very reasonable rates as well. Thank you Southampton. We will be back. Mike T.

A fantastic option, since I wasn't sure if ride services like Lyft or Uber would be available in…read morethat area... or if they were, whether they'd be able to provide rides to/from the Toronto airport all the way to Niagara Falls area (~1.5 hour drive time). Hence, we took a chance with Southampton Limousine based on their positive Yelp reviews, which were quite few and not the most recent, but we decided to give them a try because every other company had mixed reviews. Glad we went with them, as they certainly did not disappoint! Great communication -- quick response time and addressed all my questions and concerns. Willing to accommodate last minute pick-ups if able. They were able to provide same day booking/reservation confirmation when I emailed them the morning of for an afternoon transport, which I was *very much* grateful for (thank you, Kristina!!). Fair pricing for the level of service you get. Of course, a private car service of this calibur is going to cost a little more, but it's well worth it, because the car's very clean and well-cared for; the driver we had (shout-out to Mike!) was punctual, professional, and extremely knowledgeable about th Niagara area/Canada and life in general lol; we got provided with door-to-door service -- we felt like VIPs when we got picked up and dropped off in their black Lincoln Town car. If you don't mind spending a few extra bucks for comfort, convenience, and peace of mind, then Southampton Limousine is the way to go! Highly recommend!

Terrific service! Our driver 'Nick' picked us up on time for our personalized tour of four Niagara…read moreon the Lake wineries. He was so polite and patient while we purchased what we liked from the stores. During the drive between wineries, he gave us tips on what to do to keep us entertained in the region. Highly recommend for any event!