1. Speedway

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Greenville, NC

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Speedway

1.0 (1 review)
Open • Open 24 hours

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12 years ago

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Wawa

Wawa

2.0(2 reviews)
3.4 mi

I recently placed a delivery order through the Wawa app that included four drinks. Three of the…read moredrinks were great, but unfortunately, one of them was absolutely disgusting. Despite the different syrups I ordered, the drink had virtually no flavor and tasted like a cup of tainted water. I called the Wawa store to see if the drink could simply be remade. Unfortunately, the associate I spoke with showed absolutely no empathy, offered no explanation, took no responsibility, and was completely unhelpful. His response to nearly everything I said was, "I don't know." He ultimately told me to contact DoorDash. While I understand that DoorDash handled the delivery, DoorDash did not make my drink. Wawa did. The issue was with the product I received from your store, not the delivery service. I did contact DoorDash, and they offered a refund. However, a refund was not what I wanted. I didn't order the drink just to receive my money back, I ordered it because I actually wanted the drink I paid for. I expected it to be properly made, flavorful, and enjoyable. What was especially disappointing was the lack of customer service when I contacted the store. Mistakes happen, but how they are handled matters. I simply wanted the drink remade, and instead I was dismissed and redirected to another company. I hope Wawa will review this situation, including the way my concern was handled by the associate, and take the opportunity to address both the quality of the drink and the customer service experience.

I called to ask the price of gas, the person who answered the phone couldn't or wouldn't answer me…read moreso I requested a manager "Stephanie" she refused to tell me the price which is her right but the she lied and said it was a federal offense to give out that information over the phone. That was a lie instead she could have said it was against store policy but the unnecessary lie and the very bad attitude lost her a customer today.

Speedway - servicestations - Updated October 2026

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