Came in for an emergency repair in my jeep before leaving to California...Bruce squeezed me in and…read moretook care of me...such great work and great prices...I highly recommend coming here for all your truck repairs and after market needs...

Had an ARE cap installed. The manager inspected the black cap and found multiple deep buffing marks…read morefrom the factory. Could have easily ignored the marks and sent me on my way. Great service to point the flails out.

From the owner: Since 1983, R & S Truck Caps has provided our customers high quality A.R.E truck caps and vehicle…read moreaccessories. R & S can install the accessories you're looking for to improve your vehicles functionality or appeal. Whether you are looking for truck caps, hitches, running boards, or other accessories R & S can help! Authorized to sell and install hundreds of name brand products for your car, van, truck or SUV...No matter what accessory you're looking for, R & S is your number one option.

Highly recommend! Great way to explore PR and the owners were very informative and made sure I felt…read morecomfortable with everything before I took it on my own. SO MUCH FUN! PR

The team here at K&D Powersports are fantastic to work with. They responded pretty quickly, fair…read morepricing, and very easy to work with. You can see from their shop that they are quite busy, and after seeing their customer service I can understand why. Ample space in their parking lot to pull in with a 16' trailer and no issues maneuvering around.

My experiences with this dealership have been confusing - specifically with Mike Parker. Shane…read moreSunderline was unable to facilitate a remote sale, but that seems like a communication issue. If you have any issues with this dealership that escalate to the level mine did, please report them to Honda customer service at 1-800-999-1009 and have a case opened. Quick version. I would personally avoid the Honda Certified Pre-Owned (CPO) 2022 Honda Accord Hybrid Sport ( VIN 1HGCV3F2XNA046155 ) for sale. The tire tread of the rear tires - as measured with the dealer's own tool in front of dealer representative Mike Parker - was under the 5/32" tread depth required to meet Honda CPO used status. The dealer representative (Mike Parker) did not offer to fix this problem after being notified of it, did not offer to talk to service about this issue, and did not offer to report this to his sales manager. Extended version. I initially communicated back and forth with Shane Sunderline. I asked for documentation from an official company email before transferring money, and it was not provided. He sent me a buyer's order via text message with numbers - a good start. He then gave me their wire transfer information to send nearly $29,000 via wire transfer. I requested documentation to be sent from an official company email. I even offered to Zoom. Shane said they don't do electronic signatures. He communicated they also do $1,000, non-refundable deposits. I asked what happens if the vehicle isn't in the condition listed - "It is non refundable so we would take a deposit down on the vehicle if your 100% certain that your interested". I asked if there is anything in writing for this. I did not receive a clear "yes." I received an explanation that they would mark the car as sold and I would come in and do the paperwork in person. I called in to discuss documentation with a finance person (Alicia) who understood my concerns. After their finance person offered to work on sending me something official, Mike found out about this, texted me, and that it was better if I came in person. It appeared he put a stop to the actions of the finance manager. He said I was concerned about "wiring a deposit without a receipt," which is not accurate. He offered to take my payment over the phone by credit card - still without any documentation from an official dealer email address. A screenshot from a number that comes up as a "robocall" when searched on Google doesn't inspired confidence. I felt that Shane was trying to do the right thing, but if they have an Internet sales team, that those folks should have handled this instead. I drove 3.5 hours from the Cincinnati area to Dover and called Parkway Honda to arrange an appointment. I reached Sarah Kerr from the Internet sales team on the phone, and she arranged a test drive with Mike Parker. Sarah was professional and understood my frustration. Mike was professional until I measured the tread depth on the vehicle, which was below the required 5/32"+ on the rear tires that is required to achieve a Honda CPO classification. I measured the tread depth of the tires in front of him with a tire tread depth tool that he provided me. I asked what he would do to rectify this situation. He replied that it was certified, and then refused to let me take home the numbers he had drawn up on paper. He did not offer to fix the issue. He did no offer to notify his service team of the problem with the tread depth. He did not offer to notify his sales manager of the problem. This is not how Honda dealerships are run. If there is a problem with a Honda CPO vehicle and it is brought to the attention of a dealer representative, that representative is would typically work with management to rectify the situation. The fact that the tread was below the minimum - verified in front of a dealer representative - and Mike simply claimed it was certified, indicates serious deficiencies in customer service.

Avoid at all costs - this "shop" has no problem taking advantage and outright scamming their…read morecustomers. Ordered tires for my wife's car from Tire Rack and selected Dover Honda from the list of available dealers registered with Tire Rack as they had the lowest labor charge at $92, yet as you can probably guess once my wife arrived the cost magically went up to $120. After it was pointed out that this was incorrect and the original the email with the original price was shown all of a sudden the charge went back to the original quote. Who knows how many others they have successfully scammed like this. The issues didn't end there though - while working on the car they sheared one of the studs clean off. They did not communicate anything to my wife while she was in the waiting room that they broke our car, and I only noticed once she got back home. When I called the dealer the manager claimed that the stud was fine and they were able to reattach - Once I informed him that no the stud was ripped clean off with only a few viable threads past the wheel the story changed. Now if we wanted it fixed they would be happy to do it, but only if we paid for the part & labor to fix the mess they made. They also claimed that they had no choice but to break it - maybe next time use proper torque specs instead of using your impact at max settings just a thought. Very unserious operation they are running over there just go to Flynn's if you need a tire changed.