Horrible service. Unprofessional and quite frankly embarrassing. We have Sara Buenrostro as our…read morecommunity manager and she is absolutely USELESS!! She does nothing, absolutely NOTHING. Refuses to take ownership, responsibility, action. This why people hate HOA's! STAY AWAY!

1 Star (because zero isn't allowed)…read more If I could give this property management company negative stars, I would. Dealing with them has been an absolute nightmare from start to finish. They are the very definition of unprofessional and unresponsive. Maintenance requests? Good luck. It takes weeks--if ever--to get a reply, and when they finally do send someone out, it's a half-baked job that usually needs to be redone. We lived with broken appliances, leaking pipes, and mold issues that they blatantly ignored. Communication? Nonexistent. Emails go unanswered, voicemails are never returned, and the rare times you do get someone on the phone, you're met with attitude, excuses, or flat-out lies. They treat tenants like we're a nuisance instead of paying customers. And let's not forget how they nickel-and-dime you for everything. Ridiculous fees, surprise charges, and no accountability. Move-out was another disaster--they tried to charge us for damages that were clearly documented when we moved in. Thank God for photos and receipts. Avoid this company at all costs. They do not care about their tenants, they don't maintain their properties, and they make your life ten times harder than it needs to be. You've been warned.

Frankly, I can see where a lot of the bad reviews are coming from, but at the end of the day, they…read moreare a great please I am re-leasing next year as well. The buildings are old and some of the appliances have problems. But it's what I'm paying for. Response time can be slow but they have a lot on their plate. They're not ideal, but I'm not paying for 24/7 service. I'm paying for somewhere to live. And given that, the service support I have received has been AMAZING (thank you, Beatrice. A true angel.) A lot of the bad reviews are understandable, but hopefully just circumstantial too. To any potential Isla Vista prospective renters, it's not as bad as people are saying

Dishonest and horrible company. Managers are vultures, never agree to meet, use erratic,…read morethreatening and dishonest accounting to confuse and intimidate tenants. They take pleasure in taunting, threatening and will added unjustified fees to everyone they can exploit. Meridian is a blight on this community

I've been a tenant with 101 Property Mgmt for several years now, and I've had nothing but positive…read moreexperiences. Their customer service is top-notch--they're always responsive, professional, and genuinely helpful whenever I have questions or need assistance. Maintenance requests are handled promptly, and the staff always treats residents with respect and kindness. What I appreciate most is that they make living here a positive experience. They care about their tenants and work hard to keep the property well-managed and comfortable. It's one of the reasons I've chosen to stay for so long. I would definitely recommend 101 Property Mgmt to anyone looking for a property management company that values its residents.

Absolutely a joke company , all they do us collect rent…read more They never check or upkeep their properties. They also never fix reported issues. Stay away unless you are a slumlord, then you are suited well.

I have been renting with Wolfe and Associates for a year and they are truly hit or miss. During an…read moreinspection for a tenant who was moving out, a property manager told me to line through a legal document to adjust the date. When I refused and asked for a new copy of the document with the correct information, he looked me in the eyes and asked "why do I have to do it?" I responded with "because its your job?" to which he rolled his eyes, clenched his jaw and asked his partner to write a new document with the correct date. The receptionist at the office is extremely rude and disrespectful. I have called and asked her to transfer me to specific departments or to please keep me in the loop about issues at our property and she deliberately ignores my requests. I called to ask our maintenance requests to be sent to only tenants at the property and she informed me that was not possible. When I asked to suspend text and to only communicate via phone call she said protocol did not allow it. She said maintenance department would be in charge so I asked to speak to them and she gave a huff and said okay. She then proceeded to hang up. I attempted to call back and my calls were not being answered. Finally, my call was answered and I asked who I was speaking to and she simply stated "Wolfe and Associates". I explained that I would like to be transferred instead of being hung up on. She states she did transfer me and I simply stated that it must have been a mistake and the call dropped. She said she would be transferring me now. I proceeded to wait while I could still hear the same background noise, after a couple of seconds I said "Hello?" At that point, I heard the phone being set on the desk. For about 2 minutes, I could just hear people chatting in the office as I was not being transferred. I hung up, called again and was immediately answered by the maintenance department. That department was very kind and provided me with direct lines to departments in order to actually get to the people who will hear my concerns. Bottom line, the "customer service" from the people who interact with tenants the most is HORRIBLE. The maintenance team is very great to work with but unfortunately must go through the "customer service" team. If you are faced with this agency and another, please choose the other company. These people only respond when they feel like it. I gave them two stars simply for the maintenance department.

Stole deposit despite photo and written proof of prior damage…read more Out of the blue added "excess utility charges" without warning or notifications. There is no worse property management company. Avoid at cost. They are horrible to deal with. Three kids at ucsb. Never incountered a worse company to deal with. They need to be added to the ucsb housing list of avoid at all cost. When I suggested to their manager that I hoped karma paid them a visit, they said I threatened them. Honestly, if wishing karma pay them a visit was an act of threatening their company, then it sort of points to their own fear, guilt over their egregious practices.

Kyle and Mike are fantastic! They masterfully handled a complex sale involving four sellers and…read moremultiple offers. Super responsive, highly creative with their strategies, and a total pleasure to work with. I highly recommend them and would definitely use them again in the future.

As the owner of a local home inspection company with over 20 years serving the Santa Barbara…read morecommunity, I've had the opportunity to work with Kyle Richardson and The Richardson Team on hundreds of real estate transactions over the years, and they are among the most knowledgeable and professional real estate teams in Santa Barbara. One of the things that stands out most is the generational depth of experience behind their work. Their understanding of the Santa Barbara market comes from decades of professional stewardship serving local real estate clients, and that depth of knowledge shows in the high-caliber guidance and strategy they bring to each transaction. I've been involved in many of their transactions over the years and have seen firsthand how much they prioritize transparency and truly advocate for their clients. They take the time to ensure buyers and sellers fully understand the condition of a property and the decisions they are making along the way, always advocating for their clients' best interests at every step. The Richardson Team represents the very best of professionalism in our local real estate community. I'm always glad when we have the opportunity to work together and would confidently recommend them to anyone buying or selling a home in Santa Barbara. -- Shelby Hendrix HouseMaster Home Inspections

I highly recommend West Property Management. Richard was incredibly responsive, professional, and…read morefriendly throughout the entire process. Although my situation unexpectedly changed and I no longer needed property management services, he was very understanding and even agreed to terminate the contract despite it already being signed for a few days. That level of honesty and customer care really stood out to me. If I ever need a property manager in the future, Richard will absolutely be my first call.

I highly recommend West Property Management. They truly deserve five stars! Richard is absolutely…read moregreat--professional, responsive, and makes dealing with any issue completely stress-free. Excellent service overall.

I've been in Santa Barbara for 11 Years and this is by far the best company I've ever worked with…read more They are incredibly attentive to problems and quick to send someone to address them. Flexible when it comes to requests and incredibly helpful. Paul is our property manager and he has been great - When we first moved in, there had been a number of plumbing issues that stemmed from the house not being lived in for a few years. Paul was great, he would respond to our texts and phone calls within 30 minutes and send someone over right away (nights and weekends). We also requested to have a fence built and he jumped on that as well, had a brand new fence put up in no time at all. They have advanced ways of paying rent also, you can pay all your bills online thanks to their management software. I see that one person has given a negative review, but when we requested a year lease, they had no issue accommodating. Cheers, K

A small mom and pop property management company that works off integrity. Caters to the landlord…read moreand tenant to make sure everybody is happy. A heart warming way to do business the old fashioned way with morales and values in a clean, honest way. Very fair family trio. :) Enjoyable to interact with.

Gallagher Property Management has been absolutely amazing! I have been a tenant with them for the…read morepast 3 years and have never had a single issue. They are responsive, helpful, and attentive. They rarely raised our rent and were incredibly fair with the return of our security deposit. I highly recommend if you are looking for an honest, no bs leasing company!

Bad for prospective tenants. You are required to use Rently.com which offers no free options to…read moretour an apartment. In other words, you must pay to see an apartment before knowing whether you even want to apply. The cheapest option is only like $2, but having to pay to see an apartment sets a really bad precedent for an already wild housing market for Santa Barbara. This is also the only housing company I've seen that won't offer to have you tour a property without first having to pay. Sure some properties may be good, but this seems like a foreshadowing for weird red tape to deal with as an actual tenant down the road.

I cant begin to list all of the positive aspects of this company. These ladies are an amazing team…read moreof efficiency, organization, and professionalism that get things done and make things happen. Feel assured that if you have them working in your corner you can sit back and let them take the lead and be confident that your needs will be met. Five Star all the way!!!

Clare Lombardi (DRE #1034903), Laura Nixon Miller (DRE #01365965)…read moreSB-Concierge.com and/or Cambria Property Management 424 E. Sola Street was one of the worst rental experiences I have ever had (May 2022-May 2026). At the time I applied for this rental, I was moving from out of state and had a local friend attend the open house on my behalf. According to my friend, Clare Lombardi was rude from the beginning and ignored her completely. Clare told me over the phone, I was third in line to be considered and likely would NOT get the home because: I was a single nurse, and she had 2 offers: one from a couple (dual income) & an attorney with cash upfront for a year. Nevertheless, I was approved for the lease a month later after both prospects fell through. In May 2022, when I arrived at the home for the first time, I was greeted within five minutes by the backyard tenant, K***y, whose presence, role, and relationship to the property were very different from how the arrangement had been presented during the open house. Remember, I had been led to believe that the backyard tenant simply occupied a separate studio apartment, minded her own business, and had a separate entrance onto the property. The problems with K***y began immediately. I hadn't been on the property 5 minutes & she asked if she could continue parking in the driveway because the previous tenant had allowed her to do so. Then, she told me she had lived on the property for 13 years & owned a business with the landlord. Unbeknownst to me- I was literally moving in with the landlord's bestie living in the yard. YIKES! When I asked Clare Lombardi about the situation--specifically, the backyard tenant being best friends & business partners with the landlord--Clare told me she knew nothing about it and assured me she would act as the middle person between me, the landlord, and the backyard tenant. Time told a very different story. The reality of living at 424 E. Sola Street was VERY different from what had been represented during the open house to the leasing process. Throughout my tenancy, there were ongoing issues involving privacy, driveway use, shared spaces, mailbox access, the relationship between the landlord and the backyard tenant, shortfalls of maintenance being addressed, and overall honesty. The landlord (R.D.) repeatedly came onto the property without providing 24-hour notice. These visits were routinely explained "simply visit her friend" or to "care for the cat while she was out of town." Most of the time, R.D. would just sneak into the backyard and hope it would go unnoticed. CREEPY! This was not an isolated event. The mother of the landlord (who also owns the property) would visit without notice. It was a reoccurring issue throughout my four-year tenancy. Rent does NOT secure PRIVACY, at this property. The ongoing privacy concerns ultimately escalated to the point that law enforcement was called to the property and a report was filed. In addition to the privacy concerns, Clare failed to effectively manage the property. She fell behind on maintenance requests, experienced staff turnover, & had repeated management shortfalls. Maintenance requests were not handled in a timely manner, maintenance personnel were sometimes sent to the wrong address, and communication was often unprofessional. I once had a young man show up with a rubber mallet to replace water filters in a reverse-osmosis unit because Clare gave him the wrong address. He was apparently supposed to assist with a different repair at another property & had just gotten out of high school for the day. He admitted that he had no idea how to replace the water filters and was not entirely sure why he had been sent to my property. At one point, I contacted Clare regarding property-related concerns, she answered with profanity because she was dealing with a family matter and told me that she did not have time for me. After the outburst, she then asked whether I was calling about an emergency and later apologized. As a tenant paying $5,000 per month, I found her behavior completely unacceptable & unprofessional, particularly because she had previously provided her contact information & instructed me to reach out to her personally, regarding property-related concerns. I consistently experienced repeated delays, communication issues, maintenance problems, & management shortfalls that left me feeling as though there was no reliable backup when problems arose. Clare always put the blame on the landlord & budget issues. Example- the electric gate NEVER GOT FIXED AND I COULD NOT LET MY DOG OUT IN THE BACK YARD, yet I was always charged full use of the property- even had the rent increased. I cannot believe I managed to live at the property for four years! The tentant prior to me, lived there for four years too & also moved out under hostile circumstances. Just ask the neighbors and USPS. BEWARE! ps- they are NOT open 24/7 despite what they advertise on Yelp.