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    Spectrum Health Systems

    1.0 (1 review)
    Closed 6:00 am - 7:00 pm

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    2 years ago

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    Walden Behavioral Care

    Walden Behavioral Care

    2.1(61 reviews)
    1.3 mi

    Addendum.. I believe they are close to insurance fraud. At first I set up $50 month to pay my $900+…read morecopay. In March I sent in the full amount which they said was paid in full. However they kept taking $50 month. I made several calls. The man doing intake insurance had no idea who to speak with. I also had my insurance co Humana on the line. She asked questions he couldn't answer. I get 2 letters from Humana stating they tried 3 different days and they never called them back! They called me saying I was responsible for $15k which Humana said I wasn't it was due to lack of information on their part. I left a message they needed to contact my insurance company. They are horrific!

    I stayed here for 2 months. The inpatient was dark, scary and loud. It is hard to recover in a…read moreplace were you don't feel safe. Constant screaming and running was stressful and unnecessary. Some of the MHCs clearly don't want to be there and are not qualified. Secondly the women who takes blood is rude, unsanitary and unprofessional. Every time she would hurt you she would say in a mocking tone "I'm sorry". My NP was blunt and patronizing. Many times I was dismissed or believed to be a liar because of my disorder. However in residential I thrived. The DBT and CBT was very good therapy. I loved the passes and privileges. The MHCs and Nurses are well trained and smart. My clinician listened and helped me very well. So in all inpatient was below the bar and residential was above. Note: The clinicians, dieticians and most nurse/nps were very good at what they did. I enjoyed the education I got from my dietician and the understanding from my clinician. Most of the nurses were very kind and patient.

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    Spectrum Health Systems - addictionmedicine - Updated August 2026

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