I booked an eye test at this branch using a free voucher I found online. I had to wait for a few minutes beyond my appointment time as it was busy during a weekday, however this wasn't a problem.
I encountered 5 staff members in total and all were very courteous and friendly. The technicians explained every test to me clearly to ensure I understood what was going on.
When my prescription was ready I was sent directly to the floor to choose some frames. I did feel a little pushed into this, as they assumed I would buy the glasses from them. That said, I could have said no - and they have to make their money somehow!
The advisor who was supposed to assist me got caught up with another customer. However, while I was browsing 2 other staff members asked if I needed any help, and one of them subsequently guided me through my purchase.
While choosing my glasses the assistant was very direct, giving me her honest opinion on the options I tried on. This approach may not suit everyone, depending on how comfortable you are with a stranger telling you what you should be wearing :) When finalising the measurements, tinting, glare-free finish etc, I did feel a little rushed through the process.
Overall this is a great little branch of Specsavers and I'm sure I'll return. read more