When I went there it took a month to get my glasses. and the lack of communication was disturbing…read morebecause it was a mistake made by them.

Awesome establishment! I went here a few years back seeking contacts and the workers were amazing!…read moreIt was an older gentleman that assisted me ! He explained everything to me and even showed me how to use them properly... once I received my contacts he reached out a few weeks later to see how things were! That made me feel good it showed me that they cared most establishments don't go the extra mile and do things like that! Typically they aren't busy so you can get in and out fast!

I've been going here for 20 years. I get a yearly eye exam and had my cataract surgery done by…read moretheir associates Advanced Eye Care. I appreciate having yearly exams and the office has some up-to-date instrumentation for viewing the retina and behind it. The staff is friendly and efficient. The doctors explain everything thoroughly. While the eyeglasses are not inexpensive, I have my serious work pair made here (a combination reading and computer lens) because I depend on them for detail reading work. I feel good about getting yearly exams to make sure my eyes stay healthy. If there were a problem, one gets referred to their opthamologist associates. As we get older, there are many potential eye problems so a yearly exam and being able to call someone if there is an emergency is important.

Entire staff was polite and professional. I have some eye issues, and they took a lot of…read moremeasurements and did a thorough exam. And not a long wait in the waiting area either.

I have been a patient for 26 years. They are the best. The staff is very professional and…read morefriendly.

This happened on 8/14/24. I went to an opthamologist to make sure my eyes were healthy. When the…read moregirl started to give me an eye test, I said hang on, I'm not here to get an eye test, just to see if my eyes are healthy. I have reading glasses only, and they are doing OK. She said, Oh we do it all here. I said, you may do it all, but does medicare pay for it all. I know they pay for a health checkup. She said yes they do. After she was done, I went to another room where I waited for the doctor. When he started to check my eyes, I asked him if an eye test was covered by medicare. He told me it was. Several weeks later, I received an invoice for $50 for REFRACTION. I called the billing department and asked why I was getting billed for this. She explained that is was part of my eye test. I told her what the dr and the first girl told me. She said the REFRACTION is NEVER paid by Medicare. It's something the Medicare and your supplement will not pay. I asked why I wasn't told this upfront. She didn't know why, but that I owed it. I felt there was no way out, so I paid it. But then it started to bother me. That whole place should know the REFRACTION isn't paid by medicare and should warn their patients before they enter. So that is why I am writing this so hopefully senior citizens will not be taken by the " everything is OK, we are here to help" attitude. Ask questions, don't take for granted they are telling you the truth about everything.

I am no longer a customer of MyEyeDr (223 E. Main Street, Middletown, DE. 19709) My new eyeglasses…read morewere delivered to me on July 22, 2026. I then had to return to this optical office on three separate visits between July 27 - August 24 to have my eyeglasses adjusted because of improper fit. First return visit - eyeglasses were too loose. Second return visit - eyeglasses were too tight against my temple. Third return visit - eyeglass nose pads were so tight that blisters had formed under the nose pads on my nose. Each time the front office employee simply took my eyeglasses, went to a back room, came back, and handed them to me. I put the eyeglasses on and the employee asked, "How did they feel?" I answered, "Fine." However, the MyEyeDr employee (I dealt with three different employees on each return visit) never looked at the fit or made any adjustments once I had the eyeglasses on my face. After the third return visit, I had enough. I went to the Costco Optical Center (900 Center Blvd, Newark, DE.) Scott, who is an optometrist, immediately commented that my eyeglasses were not sitting on my face correctly. He took my eyeglasses, replaced the nose pads because I was "fitted" with incorrect nose pads at MyEyeDr. He made several adjustments to my eyeglasses and asked me questions about the fit and what I had been experiencing. When I related my experience at MyEyeDr (Middletown, DE), he grimaced, especially when he saw my nose blisters, and said, "On behalf of all optometrists everywhere, I apologize for what you experienced" something the front office employees at MyEyeDr never bothered to do. My advice, run, don't walk - away from MyEyeDr (Middletown, DE.) Save yourself time, pain, money, and aggravation. Go to a certified optometrist at Costco Optical Center and get correctly fitted for your eyeglasses!

People are very nice here! The place has a great selection of glasses. And have very nice rooms. I…read morepersonally wear glasses from here and they are wonderful! I definitely recommend MyEyeDr in Middletown De!

I've been going here for years. No matter which location you use, they seem to get you in quickly,…read moreeven if it seems busy. They were able to get me in for an emergency appointment when I had corneal edema. The ladies at the desk don't always seem to know what's going on, but the optometrists are always friendly.