Since I'm relatively new to the area, I was referred to Dr. Poz by a work friend whose whole family…read morehas been faithful patrons of this dentistry for years. I was definitely not disappointed by the level of friendliness and service I have received by Dr. Poz and his staff. Making an appointment was easy as cake. I simply called the office, gave my information, and soon had a few forms mailed to me. When it was the day of my appointment, I didn't even wait 2 minutes as I was escorted into a room. The receptionists are wonderful and very friendly. I particularly appreciate how Dr. Poz and the dental hygienists explain what they are doing and why. They won't try to sell unnecessary services and are super honest. Dr. Poz and his staff will make you feel very comfortable in the office. They take personal interest in their patients and are all very detail oriented. I would also like to add that Dr. Poz is a generous benefactor to the local YMCA of Greater Toledo. Best dentist in the Toledo area!

Dr. Poz is no longer a part of the business as he is now retired. Whoever took over doesn't bother…read moreto share this information with you until you're at your appt. They also did not allow Dr. Poz to mail out letters informing his patients of his retirement (nor Dr. Kloster who was right next door & they took his business over too). They also changed my appointment time from 5:00P to 2:00P without checking with me. The first time I ever heard anything about 2:00P was when they left a message to "confirm" my 2:00P appointment. I immediately called & told them my appointment has never been scheduled in the afternoon as I work & that it was scheduled for 5:00P. They told me they no longer have 5:00P appointments as they changed their hours. She tried claiming they mailed something out but I never received anything. They also tried claiming Dr. Poz mailed letters out but interesting enough, not only did I not receive the letter but none of my family members did either. It's just one lie after another. Plus, none of Dr. Poz's staff is there. They did a whole change of personnel. I informed them I will not be back as there's just too many lies.

My wife and I both had colonoscopies last week. We were nervous about the procedures and had put it…read moreoff but felt it was time. My wife had Dr. Hamdani and I had Dr. Corman. Both Drs. were very professional throughout and answered all of our questions. Both Drs. were present when we woke up and explained their findings. We were told to take all the time we needed before leaving. They gave us a report of the findings and instructions for care. The entire staff was pleasant and informative throughout. The prep stuff was tolerable after adding lime juice and drinking quickly. We plan to return for the next screening.

A HUGE INCONVENIENCE!!!!!! someone called me from there office after I missed my first appointment…read moreFROM BEING SICK came in for the appointment they booked me for! just for them to tell me I can't not see a doctor! after THEY called to confirm THEY sent me the new patient paperwork. missed work! Wasted gas! Just for them to staff to be upset with me like they are the ones sick! Treated very poorly for a sick person!

Arrowhead Plastic Surgeons is a great place for plastic surgeries. Dr. Tom Dalagiannis is an…read moreunbelievable doctor and highly recommended. This place has excellent service and excellent results.

I had a neck lift by Dr. Jeff Kesler nearly 1 1/2 years ago. I was unsatisfied with the development…read moreof what is called "turkey neck." He seemed very qualified according to my research. I was troubled by his air of being in a hurry and talking over me, but thought that should not reflect on his skill as a surgeon. His answers to my questions were clipped and somewhat evasive. For instance, he would not give me a direct answer when I asked how many neck and facelifts he did a year, just that he did "more than the other doctors" at Arrowhead. I have no complaints about the staff, who were very cordial and friendly, as was Dr. Kesler. I finally had the neck lift and it was about as uncomfortable recovering as I expected, although not overly painful. Dr. Kesler gave me antibiotics and steroids for a possible allergic reaction to the compression bandage, and also adequate prescription pain meds. I believe my recovery was average, and I was able to go back to socializing a month later. It was obvious, however, that I did not get an optimal result from the procedure. As the swelling went down over the months, loose skin remained on each side of my neck. Also, the incision under the chin is still bumpy after nearly a year and a half, and you can see the stitch marks of the sutures, which were very obvious directly after surgery. I expected better from a skilled surgeon. The central area of my neck is much better, the "turkey wattle" is gone, and my jawline appears smoother. but I did not get the result I expected, and am disappointed after paying thousands of dollars. Also, there is a crease in my earlobe where the tissue was stitched in an overlap, and that ear is now lower than the other. Dr. Kesler said the massaging they instruct you to do every day for several months would get rid of the crease, but it hasn't. He said if it didn't resolve with massage he could take care of it in the office, but on my final postoperative visit he brushed off my concerns and said "keep massaging." When I voiced my concerns about the loose skin on either side of my neck, he said "that's just skin," which I took to mean it was the nature of skin to do that and I couldn't expect a better result. He then took a photo of my profile for his files, instructing me to lift my chin, which made the neck appear tighter than it was. He seemed in a great hurry even though the waiting room was nearly empty. On my way out, he handed me a photo of what I looked like before the surgery and said I looked much better than before, as if to chide me for questioning the results. I felt rushed and my concerns dismissed. I know that a perfect result from cosmetic surgery is not a given, but I am left wondering if Dr. Kesler is skilled enough at facelifts to call himself an expert, which he is listed as in his profile. I do look firmer than before the surgery, but feel that it could have been better for $18,000. I would advise that if you have enough money, go to a plastic surgeon who deals exclusively with facelifts, instead of one who dabbles in several different cosmetic procedures.