There is a possibility that the review posted by Don V might be mine under some old credentials I…read morecan't retrieve. That review was meant for a different company with a very similar name. I spoke with the owner Troy Grover of T-Rex Excavating Ltd and I apologized for this review that was meant for Trevor Moen from a different organization with a similar name. Troy is a great guy who has done amazing things for our local community during the years. I spoke with people for which Troy did various projects and all have excellent reviews. Unfortunately as I can't retrieve that old review I can't delete it. I asked YElon if they can help!

Do not hire Trevor Moen and his people for any kind of job., excavations, retaining walls, etc. All…read morethey care is getting more money than what you agreed on, if you refuse to pay they make your life miserable. Avoid and never contact them again.

Did a great job and fixed our leak. Turns out it was caused by a kink in the previous hose, so…read morethey installed a new one and properly positioned the weight to prevent future problems. Now, their faucet is working perfectly again.

Our experience with Trufinity on a recent Poly-B removal can be summed up by four 'D's: Deceive,…read moreDelay, Deny, Dismiss. **Deceive:** We were quoted 3.5 days for the removal and install. When the crew arrived, Manager Sam Veach proudly stated we were in great hands and that the crew "had done hundreds of poly-b installs." However, the two technicians assigned to our project later admitted they were relatively new to Poly-B removal and had only done a "couple dozen" projects in their careers. **Delay:** Likely due to the lack of experience, the project stretched from 3.5 days to 6 days. When we called Sam on the morning of day 4 to ask when it would finish, he expected it to wrap that day, with a potential partial 5th day for finishing touches. Instead, by the end of day 5, water remained shut off to much of our house overnight, 12 tasks remained uncompleted, and a crew member informed us that due to scheduling issues, only one person was scheduled for day 6. Worried this would stretch into a 7th day, we called Sam again to express our deep concern. **Deny:** Sam first told us we were wrong about the single crew member scheduled for day 6, giving no context for why his employees believed that. He then claimed it was completely unrealistic to expect the job to be done in 3.5 days--despite Trufinity quoting us that exact timeframe during their initial site visit and scheduling. Sam insisted homes like ours easily take well over 4 days and that 6 days was not unusual. I called three other major plumbing companies who quoted this exact job; all stated 2-3 days is average for Kelowna homes of our complexity, with one saying they'd "never seen a Poly-B job take 6 days" and another saying 6 days is only appropriate for a mansion. Days later, another Trufinity manager admitted the project had gone well beyond normal length for this scale, directly contradicting Mr. Veach. Credit where it's due: after our call to complain, the second technician remained assigned, and a third, highly experienced tech arrived on day 6. The team of three finished all remaining tasks by 3:00 PM that afternoon. **Dismiss:** Throughout our conversations, our concerns were largely brushed off as "a part of the process." For a company claiming to provide "expert service with honesty and transparency," our experience was the opposite. We felt gaslit by Mr. Veach regarding the constantly shifting timeline and felt treated like just another number. Trufinity management did listen to our concerns multiple times and attempted to make it right by offering a discount on services. While we went back and forth on fair compensation, we appreciate the gesture. However, the compensation offered does not make up for a long, drawn-out, misleading, and dismissive process that caused immense stress. As such, we caution anyone considering Trufinity's services.

We replaced all of our flooring in our condo which we recently purchased. The finished product…read morelooks great! Russ was extremely helpful during the entire project. We would definitely recommend Nu Floors. Dave & Donna

I would have given ZERO stars if I could - Nufloors on Springfield Rd in Kelowna was hired to…read moreinstall new LVP in my home. First, they delivered wrong flooring and tried to talk me into using it (four diff times) and then said what I put down my deposit on was discontinued. Samples were still on the floor weeks later! When I asked for my deposit back, they stalled and all of a sudden, a week later they managed to find enough. Then when they came to install it they damaged my kitchen counter top. The flooring installer pulled the dishwasher. I had paid extra for the plumber to do it (I live in a condo and it was required). They charged for product never used (matching T-molding and for moving my buffet and hutch which was already emptied and moved by friends), not to mention the extra charges for plumber. They have not accepted full responsibility for repairs to my countertop. An awful experience to say the least. I cannot in good conscious recommend them. DIY only.

Great product that was ready and waiting for me on arrival, reasonable price, outstanding,…read morefriendly service.

Landmark did a terrific job of installing our new countertops. Their quoted price was very…read morecompetitive. My wife changed the layout slightly. No problem. When the installers arrived they noted a scratch on the largest piece. No problem, returned it to the shop. When it was determined that it couldn't be repaired a new slab was order without question or extra charge. The resulting installation looks wonderful. Would highly recommend. Note the posted review from Michelle looks in error. She is in California.

We had new quartz countertops put in our new kitchen. The countertops are beautiful but the…read morefollowup was poor. We had minor paint damage during install and despite several emails, no one has responded to deal with the matter.

I spoke with King Rooter Plumbing Inc. (also known as King Trenchless) over the phone to get a…read morequote on replacing my leaking water main line. After receiving a quote I asked them in a email for proof in writing of being licensed, bonded and insured just like it's written on their trucks and they told me they would be more than willing to pass any information that is needed to the approved authorities and that all their credentials are public knowledge. They wouldn't tell me who these approved authorities are. I had no water for a month and no time to play a game called Find My Credentials! I'm sure they are a reputable competent plumbing company but if they're going to proudly advertise being licensed, bonded and insured they'd better have the proof to back it up. I didn't hire them.

I had Tristan install a trenchless water line at my home. He was upfront about the price, was…read moreprofessional and there were no hidden/additional costs. There's a reason why they are called KING Trenchless- Best of the best equipment to get the job done right. Highly recommend these guys.

PATRICK PROIETTI was our service provider. Very courteous and friendly. Gave us good information…read moreand was reasonably priced I will definitely use him again and refer him to others.

Our small Strata contracted w Milani for installation of 5 A/C:Heat exchange units. They have been…read moreexcellent to work with...from the Product Consultant to technicians. The tech team have been a 'dream team'. Can't say enough good about them. Professional, thorough, polite, hardworking!, and clean up each day after their work. Also... they assessed our building hot water tank without hesitation while here as we were experiencing hot water changes. They could have said readily, 'time for a new tank' (it's 7 years old). But they took the time to examine and determined that one of the conduction components wasn't working. So instead of thousands for a new tank, we will have a new component for a few hundred dollars. Thank you again Milani (Chris) and tech team!! (Salim and Karandeep) I give Milani 11/10! And full endorsement to others.

Adam was very polite and completed my job in a timely manner will definitely call him againread more