Beautiful garden center! Large selection of plants, trees, and shrubs. The staff and crew are…read moreextremely nice and very knowledgeable.

This review is about their landscaping service. Most of what they did was alright, but had to have…read morethem come back out because one of the plants they put in died, the mulch put in was minimal and thin, and the clover planted did not grow, so they spread some seed and put in more mulch . They also took out a bush stump, but left the root system, which keeps coming back up so we have to dig down and get out the roots ourselves. For the money charged, you'd think that they could have easily rototilled the ground that had the root system in it. We followed watering instructions as given. Now, about two months out, we've watered as given instruction, and most of the clover is dead. For the money, I would shop around next time if you want clover planted - not worth it. Their "guarantee" really doesn't cover this, so we are SOL and hundreds of dollars poorer. Next time, I'll put in my own grass seed and save quite a bit of money, even if it doesn't grow.

I was just at the garden center and had the most helpful young boys. They went above and beyond and…read moreI want them to be recognized. It is hard to find good help these days and someday I would love if these boys worked at my company.

ok I rare do a bad one.. but this last experience was one!!…read morerare bad dewalt tool, no receipt, purchased in Carolinas home depot, but I called home depot cooperate they stated any home depot should be able to exchange it as it was less that 4 months old!! store number 2 on my quest for dewalt exchange!! so no exchange at this store!! they too stated they lost dewalt??? heck they had them in the ads!! I was not in the mood to scrap on this.. not worth the energy!! so on to another store in the desmoines area! yea i had called se 14th and they said no problem!!

Kenilworth House is one of my favorite places and my go to place whenever I'm looking for something…read morewonderful for my home. Sheila and the staff there are amazing, they always go out of their way to help you find just what you're looking for. I've only lived in Des Moines 2 1/2 years but finding Kenilworth House was discovering a real treasure. If you haven't stopped in please do, you won't be disappointed Ernie Krueger

From the owner: Furniture, Custom Furniture, Home Furnishings, Interior Design, Decorating, Window Treatments,…read moreFabric & Wallpaper, Lamps & Lighting, Area Rugs, Artwork, Artificial Floral, Gifts, MacKenzie Child's, Sid Dickens Memory tiles, Houston Llew Spiritiles tiles

They make an inferior product and their customer service is atrocious . We bought a $3500 couch and…read morewe've had it for less than 6 months and for 2 1/2 of those months the electronic mechanism on at least one part of the couch has been broken. The couch was delivered with a broken selectronic headrest on the chaise. It took the company a week to replace it. Within a month the armless recliner mechanism broke. We bought the warranty Unfortunately they are only able to come out Monday through Friday 8:00 to 4:00. Which is when my husband and I work so they could not fix it. We tried to return it but they told us it was outside the 30 days and wouldn't let us return it . We also asked for a refund for our warranty since we can never use it because we work during normal business hours and we were told we had to contact a different company for that .They agreed to exchange it but brought the wrong piece. So one month later ( having a recliner stuck out open in the middle of our living room) we finally got a working armless recliner. Then 3 months later the armless recliner broke again and we went through the exact same problem and it wasn't replaced for a month because first they tried to send out a service person when we weren't home, then sent out the wrong thing before delivering the right piece. I have spent so much time on the phone and chat with this company and I can honestly say it is one of the worst companies and customer services I have ever experienced in my life. The only good part of the company is the delivery guys who I tried to give credit to but come to find out they are third party and don't even work for Bob's. I will never buy anything from this company and will try to stop anybody I know from buying anything from this company.

(JASON MELTON) I AM Begging you DO NOT BUY FROM HERE…read more I was called a liar and the Manager got Aggressive and disrespectful and ended the convo before it started because he knew he was in the wrong This is the most unprofessional rude and disrespectful store ever they do not meet customers expectations or their own they lie about their policy just so you can buy a couch they told me that my old couch would be took out, and they would bring the new couch and fix it up etc None of this happened. The MANAGER told us this!! And the worker said 3 other clients on the past week said the same thing that they are misinforming customers they ended up leaving the couch and not fixing anything this is not worth it Reviews don't lie or ratings listen and save yourself some time pls. Edit: You will be followed around and basically stalked and almost forced to buy anything the manager followed us and the salesman around everywhere it was very uncomfortable and unpleasant

Although we loved the service, the mattresses we purchased did not last. Younger offspring got the…read morequeen when we moved, but it now has a major trench in the middle, regardless of how often we flip it. Very disappointing.

Ray was an amazing help. Took her time showing me many options. A wonderful experience purchasing a…read moremattress. Definitely recommend this mattress store, wonderful customer service.

My husband, toddler, and I stopped in on a spring Thursday night at 6:45 pm. I expected to see…read morethem somewhat busy but was surprised to see no one inside. That was great news for us! They had, I think, eight play sets either partially or completely set up (I say partially because not all of them had the swing arms due to space). Everything was nicely arranged with plenty of space to move between them. One of the owners came out quickly and started chatting with us. We explained to him that this was our first stop in learning about swing/play set options (besides the internet). We asked a lot of questions and he answered them all. He really seemed genuine and honest in his answers and didn't seem to try and sell us on buying right then (wasn't going to happen anyway). While we chatted, they allowed our toddler to play on the sets as well as us to help her. Through all the conversations, they seem to have great customer service. We left with a pricing sheet (with current specials), catalog of options, and a lot of knowledge. He also told us how far out they are for installations and what we should anticipate if we were to install ourselves. He also told us about the open play times and birthday parties. The only reason I cannot give them a full five stars is since we have not gone through the actual buying process, I do not want to rate above a four without knowing that portion.

Place seems great for a little kids birthday party. Lots of play sets to climb, slide & swing on…read more They could really take it to the next level though and put in a fully stocked bar for adults. Lots of parents here look like they need a drink. And the TV on the wall is not very big. Pros: great place for kids! Cons: not a good place to recover from a hangover.

Wanted a Bonsai Plant, but had no luck in finding something similar like the one that "bit the…read moredust." However, several young assistants tried to help me find a substitute for what I needed. The plant selected was colorful and would "fit" nicely in the space allocated. I am still surprised at all the beautiful greenery that they still have. Go in and take a peek, and maybe you too might find a last minute arrangement before summer turns to fall.

This was the first time at this location. I was given an air plant which was the first time I ever…read moreheard of an air plant, so I went looking for more. OMG! I'm so happy I came here. Everyone was friendly. The store was clean and the plants were healthy. I was greeted when I came and I couldn't find the air plants they were happy to help me.

The good: flowers were easy to order, lots of selection. Flowers arrived on time…read more The bad: I spent $120 on flowers that didn't look like the photo I selected. I understand flower selection can be limited, but I was very disappointed in both the quality and style of what the recipient received. Will not be using this company again.

I am SO bummed to see this business has closed. It had the most beautiful flower arrangements and…read morethe BEST customer service in the Des Moines area. It was my go-to florist that I had relied on for years. Carrie went above & beyond for her customers. Such a shame.