Once I got to the mgr or owner of the company and his wife, I have had the best service ever!…read more Originally, yes, while dealing with two of the workers on the phone, a male and a female but not managers, we were a bit disappointed with their service/training/comm. So I did take one star for that because that's what most people will be dealing with initially. But this score will still bump them up as they deserve! We really got to see what they were made of, and how they try to be good people. We had a whole big ordeal project with these guys that unexpectedly got out of hand and it was not their fault. It lasted for weeks while we battled the powers that be! Messes with insurance and life issues and a car accident meant that this project became a lot more than a single Towing incident. Once I got to the owner or Mgr, he was incredibly helpful, courteous, friendly, generous, and totally worked with our crazy situation. He was so understanding. He took time out of his day several times to help us with things. I really wanted to make sure to get on here and get him an elite review because there weren't very many reviews and one bad one brought them way down below 3 stars, but I'm telling you the owners of this company are wonderful people and I really hope to send them some business in the future. I would send any of my friends to them! Maybe their employees need a little more training or Care or they need some new employees, but the owners of the business definitely deserve our business. I can't thank them enough.

I cannot say enough good things about Alex and the service I received. From start to finish, he…read morewent above and beyond in every way. He was kind, thoughtful, professional, and right on time. He treated my car with the utmost care, explaining each step of the process so I felt completely at ease. I work for a car dealership and have dealt with dozens of tow companies over the years, but Alex stands out as the best by far. His professionalism, communication, and attention to detail are unmatched. It's rare to find someone who not only takes pride in their work but also shows genuine kindness to their customers. He made what could have been a stressful situation incredibly smooth and stress-free. I would highly recommend Alex to anyone in need of a tow -- whether it's a dealership or an individual, you will be in the best hands possible.

They were hired by my apartment complex to assist with a replacing job. First, they showed up on…read morethe wrong day, and started towing vehicles before property management notified residents. Second, they ended up towing my car first (Chapa rep's words, not mine), and in doing so wenched my vehicle into a nearby tree, causing significant damage while loading it into the back of the truck. Despite overwhelming evidence (e.g. damage to the tree with paint marks matching that of my car on a thick branch about 8-9 feet up) They immediately denied any wrong doing, and only shared photos of the aftermath claiming "it was like that when I got here" and no proof of the condition of the car before it was loaded, even though the same rep went back on his words and claimed that they "always" take pictures before they load it onto the bed. He was rude and I could tell he was lying with how fluid is story was, and contained contradictory logic. Basically call anyone else for tow service, because this company provides terrible service, is dishonest, and clearly none of their employees value integrity.

They take no responsibility for ripping off a side-mirror and scraping a gash on the side of the…read morecar on a tree while towing for an apartment parking lot re-pave. Zero integrity when they could just make it right.

Really great service! I needed a jump on a super cold day and the business owner himself actually…read morewas assigned to my job! He was able to help me get it started quickly. I remember calling a lot of other businesses for help but they had to many service calls for a simple jump. I was so grateful for the fast service, nice gentleman who helped me and the affordable prices he offered. I highly recommend this company. They did everything I needed! Thank you for your prompt service! Highly recommend

Fast and friendly. Needed a jump start, they showed up in less than an hour, had us on the road in…read morejust a few minutes. Fair price. Greatly appreciated the quick response.

From the first phone call to get a quote for towing, to picking up our classic VW, they took care,…read morewere helpful and on time during the scheduled time frame. Great service, friendly driver and they are reasonably priced!

My car broke down on a Thursday and called Escalera towing (after searching around for the cheapest…read moreprice to tow) and scheduled it to be picked up and towed to the mechanic that Saturday at 10am. They showed up on time and were very polite and got the job done. Would definitely do business with them again!

We needed a tow for our car and spoke to Lifestyle Towing who let us know Nick would call us for…read morethe details. Nick called and after me describing the issues he said he has worked on Ford for many years and knows what's wrong with it. We let him work on our car, paid almost $400 and he didn't fix the problem that he promised would fix the car. He said he would come the next morning to figure out why it wasn't fixed and never showed up. Didn't call or text letting us know he wasn't coming, read receipts were turned on and he read my messages but didn't reply to our texts after he failed to show up. No call, no show. Called Lifestyle to ask about Nick and was told he would make sure we get taken care of. Still nothing. I spoke with Lifestyle and was told he would head our way at 1pm. That time came and went. Would not recommend this company to anyone since we were lied to by the owner and Nick. Obviously not a trustworthy company and especially not a trustworthy employee since their word doesn't mean anything. Stay away from Lifestyle Towing and especially Nick if he says he can work on your car. Vehicle repair is listed on the website saying if they can't fix a car on the spot, they will tow it where it can be repaired which I'm assuming is Nick's repair shop. STAY AWAY! Anyone affiliated with Nick when it comes to any service will be a waste of time and money and we would have called someone else to tow if we knew it would turn out this way, left without a working car that was serviced by Nick.

Absolutely amazing service! I requested a quote and they got back to me within minutes and was able…read moreto schedule a tow. Communication was great, the tow truck got a flat tire and was unable to do the tow BUT he went out of his way to make a call and have another company help me. I received a call from another company within minutes and was able to get my car towed. Lifestyle towing made a stressful situation as easy as possible. Thank you!!

Amazing company! Super professional staff! Would definitely recommend them to anyone! Valentin has…read morethe best customer service skills in the industry. Will definitely use them again.

Great service for the Greenwood Village and surrounding areas! New truck and friendly service…read more Thanks!