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    Spa's Etc

    5.0 (1 review)
    Closed • 10:00 am - 6:00 pm

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    11 years ago

    Great products and service. Set up very smooth and informative. Chemical refills priced very competitive with the web.

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    HotSprings Spas & Pool Tables 2 - Part of deck damage

    HotSprings Spas & Pool Tables 2

    (6 reviews)

    Horrible products. Customer service is lack luster. Even under warranty it costs $100 for service…read morecall. But a hot tub at costco, when it breaks buy a new one. It will still cost you less over 30 years than a hot springs one. So So bad. You wont see the level of reviews like this on google, because they likely complain and get them removed. It is really easy for a business to do that on there.

    Hot Springs delivered a damaged hot tub while damaging my deck. At this time I requested a refund…read morewithin 24 hours or compensation for the deck damage and the hot tub fully repaired. IT'S BEEN TWO AND A HALF YEARS and I'm still battling for even my hot tub back with the damages repaired... First service manager, Neil Anderson, had me waiting for a year constantly having to check for an update while he contacted the insurance/ legal department. Then switched over to the second service manager, Brandon, who had my hot tub picked up for repair and talk of in store credit for the deck damage finally! At this point I just wanted it picked up and given a refund like I had been trying for since day one! Brandon was having the hot tub repaired while he contacted upper management to work toward a refund or at the very least in store credit. Now onto the third service manager, Ryan Poock, who called me wondering why my hot tub was even there!!!!!!!!! Explained this last week to him and now was declined any help or compensation in any form and the repairs are still not done! I am now waiting for a call back from a lawyer for legal advice. Dishonest company. SCAMMERS. Please be careful and choose ANY other company other than Hot Spring Spas.

    Menards

    Menards

    (11 reviews)

    $

    The staff that I've ran across have always been so friendly and helpful to find items, even if the…read morearea isn't their department they still offer to help locate an item. But Menards is a big store, unless you know where something is, it's best to use the in-app map to locate the general location of things or ask for assistance. If the map won't show where an item is at, the staff can tell you where an item is by looking up the SKU. I haven't come across an item the app said was there that was out of stock, the app has been accurate for me so far. I've always found the prices here are better than Lowes and some items are even cheaper (and better quality) than Walmart, even if the 11% discount is a gimmicky sham... who in god's name snail-mails anything in to get a discounted refund? They won't go electronic for the discount cause 99% of people won't snail-mail whereas probably 40-50% of people would use an electronic form. If it weren't for the 11% gimmick, I'd give Menards five stars.

    There is no ZERO and that's what Menards is. I was told that…read moreVeterans are no better than any other shopper and everybody would get the 11% rebate but only if they mailed it in which most people don't and then she laughed. She must own stock or something. The Customer Service Rep was nasty and could care less about Veteran and Military discounts. At Lowes and Home Depot and hundreds of other stores military and veterans get 10% immediately which comes off before the tax so it's a true discount, not some crap rebate they hope you don't send in

    Spa's Etc - hottubandpool - Updated October 2026

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