Hot Springs delivered a damaged hot tub while damaging my deck. At this time I requested a refund…read morewithin 24 hours or compensation for the deck damage and the hot tub fully repaired. IT'S BEEN TWO AND A HALF YEARS and I'm still battling for even my hot tub back with the damages repaired... First service manager, Neil Anderson, had me waiting for a year constantly having to check for an update while he contacted the insurance/ legal department. Then switched over to the second service manager, Brandon, who had my hot tub picked up for repair and talk of in store credit for the deck damage finally! At this point I just wanted it picked up and given a refund like I had been trying for since day one! Brandon was having the hot tub repaired while he contacted upper management to work toward a refund or at the very least in store credit. Now onto the third service manager, Ryan Poock, who called me wondering why my hot tub was even there!!!!!!!!! Explained this last week to him and now was declined any help or compensation in any form and the repairs are still not done! I am now waiting for a call back from a lawyer for legal advice. Dishonest company. SCAMMERS. Please be careful and choose ANY other company other than Hot Spring Spas.

Buying experience was good, James was very friendly and helpful…read more Buyers BEWARE though - after the sale you will get ZERO service and support! My tub was delivered 2 months later than promised (I do understand supply issues in the world right now). The side panel was broken, which would allow mice to get inside, but they said they would order me a new panel, so I wasn't overly worried since it was mid summer at the time. Three months later, and late fall when mice are trying to find someplace warm, I am still waiting!!! I can't seem to get answers, or even return phone calls most times I try to call. I got lucky today and found someone helpful who told me it wasn't even ordered until a month and a half after delivery, around the time I had called attempting to get updates on when it was coming! (Bad news is there is still supply chain issues so I wouldn't be surprised if it is spring before I get the darn thing.) The quality of the tub is sub-par also: materials, workmanship and design. The side panels don't really have a way to hook on, they are just held by pressure from screws in a side strip, so they are sliding down and bulging out on the top. The side panels are thin brittle plastic, I am afraid of my kids running a bike or something into it and breaking one. The water does not constantly circulate, it only turns on like once an hour or something, so if I let my bromine bottom out on accident and the water gets a little green, it takes several days to get it back to normal instead of overnight like my old tub. The cover doesn't fit as well as my old tub either, so I am afraid of how much water and heat I am losing to the great outdoors. All in all I am wishing I would have kept my older Caldera tub because this tub, and overall experience, is horrid!

Great customer service. They installed a gas fireplace in our bedroom almost 20 years ago and it…read morehas worked wonderfully and still looks great. The blower motor however was starting to make more noise so I stopped to ask about replacing it. Rather than selling me a $350+ replacement, they told me how to thoroughly clean the blower and that did the trick. Very pleased, will recommend them highly.

From the owner: Keller Hearth'n Home Products: Where Every Day Is a Home Show…read moreSearch for furniture and features at our outdoor showroom in Mandan or Dickinson, ND Upgrading your outdoor space may seem like a daunting task, but it's easy when you work with Keller Hearth'n Home Products. Our outdoor showroom is the perfect place to find beautiful and functional outdoor features. We have locations in Mandan and Dickinson, ND and serve the surrounding Bismark area.

Can you say arrogant? Not worth the cost. Throws test strips on your lawn, does not shut gate,…read morewastes your water, leaves your hose wherever it happens to fall and are not courteous.

From the owner: Lon & Jim Enterprises Inc provides Automatic Pool Covers, Installation and Repair of Automatic Pool…read moreCovers, Sales of Pool Chemicals, Sales of Heaters, and Filters and Pumps to the Bismarck, ND area.

Came out in the cold to find a leak in our hot tub. Addressed the leak that could be fixed up front…read moreand let us know about another issue to address this summer. Beyond fair rates and fantastic service. Can't recommend enough!!

From the owner: Riverside Repair Provides Hot Tub onsite Service And Winterizing & Sprinkler Service & winterizing,…read morehandyman services To The Bismarck, mandan, ND Area.

Ken Andre recently fixed a botched Fiberglass repair that another company had done in our master…read morebathroom shower. Ken was professional and treated our home with care. He not only showed up when he said he would (that doesn't happen much these days) but he finished the job on time,, and it looks great.

Our brand new home has a ding in the fiberglass tub surround. The contractor called in Andres…read moreFiberglass and Finishing to do the repair. Ken did an excellent job! I cannot even see where the damage was. The whole tub looks brand new-as it should! Quick, professional, excellent service and workmanship!

There is no ZERO and that's what Menards is. I was told that…read moreVeterans are no better than any other shopper and everybody would get the 11% rebate but only if they mailed it in which most people don't and then she laughed. She must own stock or something. The Customer Service Rep was nasty and could care less about Veteran and Military discounts. At Lowes and Home Depot and hundreds of other stores military and veterans get 10% immediately which comes off before the tax so it's a true discount, not some crap rebate they hope you don't send in

We went in to find a smoker for my father-in-law, we found the Pit Boss vertical smoker Pro Series…read moreonline for about $450. The smoker was in another region but was originally the same price at Bismarck. They refused to do any price matching so we went back to Lowes. We paid about the same price but had far better customer service. So Menard's lost a $450 sale and a customer.