Andria is amazing I get so many compliments on my nails. She is very flexible with my schedule…read more Friendly atmosphere. I would recommend her to anyone who wants to have a spa day / self care day

From the owner: Full nail service salon and more. Acrylic, gel, manicures, and pedicure services.read more

I went in yesterday (Tuesday) to inquire about pricing and scheduling for a pedicure. The gal…read morewasn't particularly friendly. However, she offered me an appointment that evening at 5 or 5:30pm. I declined as I was already booked. I told her I was looking for something tomorrow (Wednesday). She offered me 12:30pm tom (Wednesday). I gave her my information and left happy (despite her demeanor of being inconvenienced) for an appointment that fit my timeframe (as I had a doctors appointment the next day - Thursday). Showed up on time, she's doing a manicure and lets out a huge sigh. Asks my name, talks to co-worker and tells me that I don't have an appointment today. Co-worker looks at the schedule and tells me I'm booked for Thursday at 12:30pm. I explain that I booked with her yesterday, for today. She proceeds to get angry at me and argue that I'm booked for tomorrow. They offer me an appointment for this evening (Wednesday). I declined because I have work. At this point, I've decided that I'm spending zero pennies with this business. I told them, thank you, I'll go somewhere else. It's unfortunate, because I really needed a pedicure before my doctor's visit tomorrow. But, if your customer service is this terrible, it doesn't matter how great your work is. 10/10 do NOT recommend. Zero stars if that were an option.

So....we hadcan appointment for 12:45 today. 1 mani/ pedi, 1 pedi. We arrived at 12:40. There…read morewere no ZERO customers in the shop The man came out from the back room and said " you wait 5 minutes while we eat lunch"! So we sat down and waited 10 minutes while he and a female leisurely chatted and ate, while ignoring the paying customers!!! We left! They could not have been more disrespectful AND they only take cash so they don't pay taxes!

got an absolutely amazing curly cut done by Lydia, they were all really sweet and gentle. i know…read morelydia personally and it was all around an amazing appointment! definitely recommend

Great people and do good work, but after being late for two appointments I just can't trust that…read morethey will show up I the future.

This was my first time going to Heather's Nail boutique, and I am very pleased that I went. As soon…read moreas you walk in the door, you are greeted by staff. They ask if you've ever been there before and I had replied no. So they showed me around and explained everything. I picked up my color and Caitlyn met me immediately to get me started. They provide heated neck wraps, if you'd like, the massage chairs have all kinds of wonderful functions, and the whole atmosphere is very pleasant. Everybody from the staff to the clients were all having a good time and enjoy enjoying themselves. Caitlyn did an amazing job and my toes look great. My rough heels are smooth and the massage on the legs felt great. Heather also makes all of our own scrubs, lotions, and washes. Wonderful sense to choose from, and I did take the tangerine mint lotion home. I have a feeling I'll be back for other sense as well. Definitely will be returning.

Sad that I can't give a better review because the salon is lovely and seems like the people working…read morethere are too- I really wanted to love this place; however it was just not the type of manicure experience I prefer, especially for the price point. I've had TONS of manicures- in and out of the US + I lived in Vegas for years... I've had all types of elite spa manicures and quick fix hole-in-the-wall manicures. My mistakes for this appointment: *Booking a couple days before via text- led me to end up with a very inexperienced manicurist. *Not inquiring about pricing- I expected to simply spend less than $50 for a basic paint manicure (coming in with naked nails), so didn't think much about asking when I booked. Beautiful salon with coffee/tea and refrigerated beverages available for clients. I was so excited after arriving I even text my boyfriend to tell him how nice the salon was! The manicure felt VERY slow with very soft work on my nails and (annoyingly) soft finger/hand massaging... I'm assuming this is partly due to me coming in with naked nails- she was trying to tie up some time maybe? So I don't mind a nice finger/hand massage- in fact I love it, but it was SO slow and gentle and I didn't request any extra massaging nor was I offered any options for upgrades or even manicure packages and/or pricing. Before paint (see pictures) she took me to the front for payment- $60 for a completely basic manicure; I almost didn't get any paint since I typically go natural and I wished I hadn't. I was shocked at $60 but paid of course and tipped $6 on the receipt, mostly due to my shock- I had some cash so would have tipped more had things gotten better. I've never paid $60 for a basic manicure, not even with gel. Have I paid that in high end hotel spas with amenities and such? Probably, but this was in Sandpoint Idaho, close to the woods I grew up in!!!! Other things: *She didn't clean out underneath my nails at all, which I thought was standard for any manicure, nor did she really pull my dead cubicles off and it was already too late when I realized it. *She tried to be done after two coats but I could see most my nails completely through the polish so had to ask her for another coat. Overall I didn't really enjoy the manicure, however I didn't hate it either- it just wasn't my speed/vibe personally and unfortunately the experience didn't match my expectations, especially for the cost, at all. *There should be a basic (reasonable) manicure price available with upgrade options. I might give Heather's Nail Boutique another try in the future but I'll be more specific on what I'm wanting and such when booking. I waited two weeks from day of service to post this review (my nails were pretty rough for the duration of my work trip in California) - I was debating on posting at all but I think it's important that, as our little sleepy Idaho towns grow so fast and our options change, people are sharing their experiences with things like going to the salon for a simple manicure.

I never knew this spa was here until I was looking for a place I could tan when my previous 24 hr…read moretanning place went out of business. I ended up finding this one based off recommendations on an online forum and I am so glad I did because they have this amazing hybrid tanning bed that tans you at the same time as delivering red light therapy. It has lots of fans on it so it keeps you pretty cool during it and not overheating. The bed is nice and clean and the room is private. The bed can go up to 12 minutes and I never feel burned. I even allow the face tanner which I didn't before since this one has different intensity levels and again, is offering red light on your face. You can book your sessions online or in person, I've done both. It's $140/month for unlimited tans and they're open 6 days a week I think, from around 9:30-5pm. I always try to get in first thing to keep it easy. So far everything has been seamless to do and they will text you deals as well. I'm excited to try other things here but for now I really enjoy this.

Absolutely the best!! Massage is incredibly, therapeutic. Had major damage and now it is totally…read moregone. Kind, beautiful people. The moment you walk in, it's relaxing, comfortable, and welcoming. Love lives here

They scheduled me contacted the wrong person to confirm and my appointment got canceled and someone…read moreelse was scheduled and they refuse to make it right. Wish zero stars was an option that's what they deserve

This joint is an oasis in an urban jungle, a happy getaway from my day-to-day grind. I came here…read morefor a spa day with some friends and it was exquisite. Everyone loved the seasonal pedicure done by the owner Angie. Even though she and Christine were really busy we were all surprised by how clean it was. We could've all stay the whole weekend they were so warm and inviting. Ask for either of these ladies and you can't go wrong

The whole staff is so amazing and accommodating, very talented and friendly. Have returned multiple…read moretimes and been impressed.

I've been going to this salon and day spa for many years and have never had a bad service. All of…read more the women are very lovely, sweet and professional! I must say my favorites are getting a massage and Facials! They pay attention to your special needs and customize to what's best for you! Thankful and blessed to have them in Sandpoint!

I was pleasantly surprised when I called to see if they had a cancellation for the day as I was…read moreleaving town shortly and they fit me in pretty much right away! The place is easy to find right amidst the downtown strip of businesses. Parking can be sparse close by during peak tourist season. Inside, decor is unremarkable but undistracting. Everyone was pleasant and not overly fake nice. My stylist, (her name unfortunately escapes me as this is the first time we've met, I'll update later) was great. She gave me tips and seemed genuinely interested in my responses to her questions about myself. Much like the healthcare industry, they have too adopted the streamline distribution of duties/tasks in order to maximize volume. You will most likely have 2 different people helping with your style when clients are overlapped. As with everything else increasing, I feel a $60 charge for taking a couple inches off and a few wisps of long layers around the face and a blow dry is a bit exorbitant but these are the times we live in now. All in all, I was happy with the results and my experience and greatful for their willingness to accommodate me on short notice. I'd return again!

Love the atmosphere and quality every time I go in. Nice place to relax while pampering yourself…read more Thank you!

Called the number listed, the person answered and I asked nicely if it was SBR nails and they…read moreimmediately hung up on me. I'm willing to update my review if there was a mistake somewhere.

From the owner: As a fully licensed cosmetologist, I have the ability to provide multiple types of services to my…read moreclients. I specialize in nail art and hard gel extensions, gel manicures, pedicures, hair cutting, coloring, blonding, and more. I am based out of The Retreat, a day spa in Sandpoint ID.