This review is long overdue! Last summer I returned to The…read moreBig island from our extended Grandma/ Grandpa adventure in Alaska. Before we left Kona on that adventure my wife had purchased a white gold large whale Tail pendant and chain. She wears it all the time and loves it. During that short return visit I dropped by to see if Big Island Jewelers had earrings that matched the Whale Tail pendant, they did not, none existed even. In speaking with Chance he decided to go ahead and create a set of whale Tail earrings and..... WOW. Amber was blown away Thank you ! Richard and Amber Gaul

I went to Big Island Jewelers to get my gold appraised. They were friendly, professional and even…read morepaid me without charging anything for the appraisal. Having gone to other jewelry stores I would only recommend this jeweler. They were fantastic and compassionate!

Was super bummed out that they weren't open There was a sign that said be back at 4:30 ( had to…read morepick up kids from school) or something along those lines. We waited around a bit but then figured no one was coming. Was looking forward to checking out the beautiful pieces. Maybe next time...

Tried to find the business. Nobody had ever heard of this company. Asked a few other stores and had…read moreno luck. Totally bummed as I was looking for a lava stone bracelet. Tried calling and no answer?.

I have purchased a few pieces from this place on two separate trips. Some for myself and others as…read moregifts for friends. The jewelry is of good quality and affordable. I'm happy with all of my purchases and have recommended the place to a few people already. I had a pleasure of working with Yayina; who was very kind and patient. She took her time showing me the unique pieces and notified me when a piece of jewelry I was looking for arrived on location. They also have an online store and offer to fix the jewelry If there are issues.

FANTASTIC jewelry, high quality, excellent service and such a great value for the gorgeous pieces I…read moreselected. I wish I would have bought more!!!! Best place to buy jewelry on the Big Island!!! Tamara

Kona Gems by the Sea is an upper-class/quality jewelry store located right on the corner of Kona's…read more2 main oceanfront streets. They specialize in carved Hawaiian rings, necklaces, pendants & decorative treasures. This is locally owned & run by a very nice couple that takes pride in their quality merchandise. Please give them a chance to earn your trust & business.

Gorgeous jewelry that is so professional looking you wouldn't initially guess it was handcrafted…read more This quaint shop is tucked away in a corner next to Big Kahuna. It's a "blink and you'll miss it" kinda spot, but you owe it to yourself to keep an eye out for it. The window displays drew me in, but the owner Nai'a kept me in with her warmth and hospitality. She's very personable and knowledgeable about her craft. All in all, stop by and pick something up for your loved ones. They also have a IG where you can order items if you happen to catch them when they're closed https://instagram.com/naiaellehawaii?igshid=YmMyMTA2M2Y=

My boyfriend and I visited today to look at rings, and I have to admit, I was feeling pretty…read moreanxious. As locals, we sometimes get that "What are you doing here?" vibe when visiting certain shops, but that wasn't the case at all here. We had the most amazing experience, thanks to Mary! She was incredibly warm and welcoming, instantly making me feel comfortable. Mary took the time to show us a beautiful variety of rings, answered all of our questions with ease, and was so knowledgeable throughout the entire process. Her kindness and genuine care turned our first ring-shopping experience into a truly special memory. We're so excited to visit and shop Na Hoku again in the future! The customer service is outstanding, and the jewelry is reasonably priced. Highly recommend!

Super knowledgeable staff…read more They give you little sheets that gives you care instructions for your jewelry as well as the meaning behind the Maile leaf in Hawaii. The staff were super friendly, attentive and helpful too. The Pearl factory and this store are tied together.

Mike and Cameron were extremely friendly and helpful to me and my sister. I have a number of his…read morepieces and I use them for everyday wear. I was impressed by the wide selection and the quality of pieces available. Mike offered advice on which pieces would suit us better. We decided on two stunning rings and a beautiful bracelet. The team at Kona Diamond went above and beyond to ensure that my shopping experience was seamless and enjoyable. We even got a nice pouch and box to store them in. Highly recommend to anyone looking for high-quality, beautiful jewelry and an unmatched shopping experience. I am tempted to go back before our trip ends!

Sent my good friends to Kailua-Kona with my watch to change battery. 5 min and $15 later, and my…read morewatch is alive again. Awesome service w/Aloha and best price in Hawai'i Nei! Casio, Timex, Citizen, Tommy Bahama, Omega, Movado, Rolex...any kine. Of course, price depends on battery type, seals, water intrusion, luxury brand, etc. Go check 'em out at Kona Diamond. Tell 'em Whitney sent you!

Absolutely amazing customer service and great merchandise. When my girlfriend got me a promise ring…read morehere we were able to come back without a receipt and find a better fit. We were fully accommodated with the most patience and kindness. We were even given a small paper with information on our purchase. Definitely check out this store and find awesome merchandise and hard to find great customer service!

A lot to chose from, very good prices and the lady was super friendly... which only made me want to…read morebuy more!

I received great service upon my stop here. The ladies were nothing but sweet and provided both…read morecheaper and more expensive options. They told me about appraising my pearl as I opened up a valuable pearl. I also received an additional free pearl with the choice of jewelry I chose, which I gifted to the bride as something for herself to also remember her of her time there for her wedding. It was a great experience and now I have a jewelry piece to remember my time in Hawaii.

Apparently, seems like these sales people do harass and scam customers and I wasn't the only one…read more My experience wasn't great either as I have already reached out to customers support yet no response. My husband and I want our 5 years old to experience it but we're not buying her a $300 jewelry when the sales lady told us start off is $60. We did ended up getting her a necklace worth $150 and there's a promo of another "FREE" pearl. Obviously, my husband and I both knew they want us to spend more just for jewelry. So we told her, sure we just want the second pearl as is even though we didn't ask for it. Her attitude quickly became hostile and began interrogating me all because we told her I'm an artisan jeweler myself. She would ask me personal questions as if I don't know my own craftsmanship. If you're a tourist, you're better off ignoring them and just walk away. They become rude as soon as you don't want to be pressure into buying the most expensive jewelry.

Great place to shop. High quality. Great prices. Wonderful staff. If your want to buy some…read morebeautiful jewelry, or if you want to take home some nice Souvenirs, this is the place. Be sure to tell Susan Aloha.

From the owner: Locally owned business, I make my own jewelry and will make custom, one of a kind pieces. Please…read morevisit my website at Kukanaskreations.com.

Had the most rudest employee/owner. Not very accommodating to my family. Remember, first…read moreimpressions are everything. We weren't in the store for 30sec & she was in a Hitler mood or the stars didn't align. DO NOT GO HERE!!!!!! Dont waste your money here!!! No Aloha or Kokua!!! What a shame!!!!

Pueo Boutique has the best selection of beautiful Island jewelry! I was specifically looking for…read moresilver bangles for my daughters 16th birthday. Not only did they carry silver, they had a great selection to choose from. But what I've never seen before is the ability to customize your own bangle, how fun! You can pick from shells, jade, turquoise and every color of pearl. Typically the turn around time for custom jewelry is several days, but Amy, the jewelry artist went home and made the custom bracelet that night since she knew it was a birthday gift. It turned out stunning and my daughter was thrilled. Truly above and beyond service on every level!