PATHETIC Customer Service...I was disappointed that for a period of THREE months I tried to make a booking with Samsara Spa after purchasing my livingsocial deal @ $89.95! I was told COMPLETELY BOOKED OUT!!!! and the owner/manager was NOT interested in extending promotional date. They OVER SOLD & UNABLE to DELIVER services NOR where they accomodiating in offering any sort of compensation whatsoever?
I don't look for anything for FREE but courtesy, customer service I deliver on a daily basis & hence, I expect the same in return.
I have been tring to email the spa centre since October???? NO RESPONSE.
Nevertheless, I am always happy to venture off & try new businesses however, I will continue to support my local community & stick within Williamstown, Yarraville as never they have let me down.
Don't waste your time on this centre there are AMPLE spa centres Australia Wide who welcome, pamper, value customers.
J read more