I don't know what is going on with this company. We've use their service for a little over a year…read more Things were fine last year but suddenly this year we're getting no communication. You call the office and nobody returned your phone call. We are paying for the top of the line maintenance plan, but nobody is showing up to clean the hot tub. They supposedly replaced a broken pump, but the pump is still not working. Of course they charged the card despite the work not being finished. Look for another company that is more responsive.

I agree w/ Lisa H's post from a year ago. ZERO communication! The last time their sales guy…read morereturned a call or e-mail was when we were still considering a larger, higher-end Hot Spring Spa more than 3 years ago. The installation back then went well, but if you don't sign up for their regular "route service," then it becomes "all quiet on the western front." Their service dept. was not even willing to help me escalate an issue to Hot Spring after a pump failed very shortly after the warranty period had expired. Instead, they just wanted to send out a technician for $245 minimum - including travel time from the Frisco location, even though they have regular route service customers in my neighborhood. If you want to feel like you're getting a pretty decent deal on an entry-level hot tub and need someone to maintain it for you, then sure - consider buying something from the Hot Spot Collection and have Maximum Comfort service it. But if you plan to operate, maintain and service your hot tub yourself, then I'd stay away from these guys and get something better from one of several other retailers in the County that are more responsive, reliable and represent reputable brands such as Arctic, Jacuzzi and others.

Highlands Pool and Spa has been taking great care of us for more than 10 years. This is my second…read morespa, delivered in the midst of the snowboard season and installed even with several feet of snow on the ground. Alex and Cecelia offer the BEST service of all the hot tub places and I researched them all. Always accessible, if repairs are needed, they are often even done the same day. Their prices are reasonable and highly competitive but their personalized service they offer cannot be beat!! Thank you, Highlands Pool and Spa!!

Highly recommend Paul and Affordable Mountain Hot tubs. We bought a home in Breck that came with…read morean old broken tub that was effectively a huge paperweight. Looked around at all the Hot tub places in Summit county and decided to go with a Jacuzzi from Affordable. Great price, super quality and no pressure pitch from Paul. IMHO the best option for someone looking for a tub in the mountains. It arrived on time and was no hassle to install - Paul & Team helped with all the logistics. We also have them do weekly maintenance (water, etc) so that the tub is always ready for use. They are also available via cell phone for any questions. 5 stars for sure.

We have been with Highland Pools & Spas for 26 years. In fact we purchased our first hot tub and…read morehad them install it back in 1998. We are really glad we have been with them over the years. My wife and I totally trust them to maintain the hot tub and when ever there is an issue (like a broken lifter or a broken control knob) they are quick to resolve it. Our town home is a 3 bedroom with a loft and rented a lot during the year. Amazingly over the 26 years I have never received a complaint about the hot tub. Highly recommend Highland Pools & spas.

We've used Highland Pools for over 10 years and highly recommend them. Not only do they service the…read moretub, but we've purchased through them too. They arranged everything from picking up our new tub, to getting the lift to put it on our back deck and installing it, to removing and disposing of our old tub. Our home is rented regularly and the hot tub gets lots of use all year long. Cecelia lets us know if there is anything that needs to be taken care of. Everyone that we've met who works at Highland Pools has been friendly and professional.

Wow Jeff is GREAT !! My heat was out. I called About plumbing and heating, Jeff got back to me by…read moreend of day and was able to get out and fix me heat the next day. Phoned a few other company's they were weeks/months out. About Plumbing got us fixed the next DAY!! Thanks for getting us fixed up so quick when I was with no heat. Very satisfied customer. T. Laverty, Breckenridge, CO

They were responsive and timely. Helped us fix some old facets that were tricky. I would recommendread more

Great value, quality work. Great communication arrived on time worked efficiently . I will…read moredefinitely use Quiros Solutions in the future if needed, and always let people needing plumbing fixes to call QS. Five stats all day.

Very responsive, Josh was thorough and prompt in follow up. Innovative customer service platform…read morethat puts them ahead of the competition.

Really appreciated Josh taking the time to help me diagnose issues with my radiant heat and the…read morequick turnaround time to replace the faulty parts.

Josh at Tech-One is probably the best mechanical contractor in Summit County. Had an issue with my…read morerather complicated radiant floor heating system. He responded in minutes, told me what to do to get it running, and was at my house the next day. He figured out right away what was wrong, changed out the necessary zone valves, and got my system working better than ever. I monitor my usage with an app and noticed that my utility usage dropped right away after Josh fixed it. Radiant floor heating systems are complicated. Don't just trust them to anyone. Josh is an expert at these systems. Outstanding service, follow up, experience, professionalism, and value!!

Austin and his team have been our go-to over the last couple years with maintenance on our rental…read moreproperty! His team painted our garage, stained the deck, has done touch-ups, etc., all in a very timely and high-quality manner. When Lowe's was not able to install two upstairs windows that we purchased from them due to staffing issues, Austin stepped in to save the day. He was able to get the windows installed within the week, and his team fixed the drywall and painted -- getting the job done fast before our tenants moved in. 5 stars all the way! We will use Mid-Valley again, and soon. Thanks, Austin!

Best company ever, these guys are truly pros and some of the best people I have encountered. Austin…read moreis one of the best company owners I've ever experienced and Brian is one of the best Lead men I've ever had the pleasure of encounter great. This team is filled with hard working painters and professional artist. True my talented group and I'd give them 10 stars if it were possible. If you want excellent work and a job well done, this is who you call.