My daughter and I brought my 9 and 10 year old grandsons here. We were a bit nervous of the mixed…read morereviews. The price for a family suit on a Wednesday with 4 passes to the water park is very reasonable. Upon arrival check in was simple and went pretty quickly. You are allowed to start your fun before the room is ready, which is good because the waterpark closes at 8 and opens at 10 am. You can also continue to play after check out. We found this very nice because you wouldn't get much time to play if not. Our room was ready early but our bands didn't open our room so they gave us new ones. The girls working were friendly and helped us sort it out quickly. We were disappointed to find hair in both of our beds. We called and requested fresh bedding because we wanted to get playing. They never came but they did give us a new room, also with hair on the sheets. Our cleaning person came in and we watched her replace the pillowcases with clean right off the cart and guess what? Still hair! This is a laundry issue but we were relieved to know it wasn't because our beds were dirty. This was our only negative issue. Our room was clean and spacious. The pull out sofa wasn't the most comfy but we were so wore out we slept well. The Waterpark wasn't very crowded and it was very fun for our boys! My grandson said he felt like a VIP and they will both remember this fun time. The workers keep a very good eye on things. We felt safe. There's a Dunkin Donuts in the lobby and you can order on an app which I recommend because I ordered at the kiosk and waited 30 mins for 2 coffees. ($9) I would recommend ordering ahead and pick it up when you get a text to save waiting too long. We brought in snacks and drinks to our room. We had a fridge but no microwave. Overall we all agree it was a great time and we will return. The kids loved everything and they said their review is "great"!

My feelings are really mixed here. The good: The staff were…read morevery friendly. The kiosk check in process was a breeze, and I LOVE that water park wristbands double as room keys because it's one less thing to worry about losing. The onsite Dunkin offered good food at reasonable prices. The drinks were really good and felt like they justified their price because they were huge. The hotel rooms were very nice. The arcade was nice, and provided a good variety of games. The bad: Paying for parking is a huge turn-off. It's $20 per day just to park in an ordinary parking lot, which seems like an excessive charge that the resort knows it can get away with because people have to park. Strategies like that feel like they're trying to squeeze every nickel and dime out of patrons. The water park, itself, isn't great. There's two nice-sized tube slides and some very short body slides. The lazy river is also very short and filled with empty tubes in a way that feels claustrophobic. The hot tubs are nice. But it just doesn't feel like there's anything particularly exciting to do. Once you've been down the slides a few times and checked out the hot tubs, that's mostly it unless you're a little kid (there's a few activities that are geared for young kids). Overall: If you want a good resort experience, you can get it here. If you want a good water park experience, you've got much better options nearby.

This was my first booking with Riverbend Massotherapy and I couldn't be happier with my session…read more Rachel was my therapist and she took a considerable amount of time to understand my health needs. Asking specific questions about injuries or other ailments that absolutely matter. The attention to detail and quality of the massage is what drove me to post a five star review and the facility is high quality. Furthermore I was fully informed about my appointment time ahead o the massage with reminders as well as consultation. I highly recommend Riverbend to anyone!

Great place. Very professional and a comfortable space. Megan gave a really good massage and…read moreremoved all the tension and tightness in my upper back. Highly recommend.

Stayed here 2 days while visiting Cedar Point. Great staff,…read moreclean, wonderful breakfast buffet every morning. Kitchen staff kept up with the crowd both days and everything was filled as soon as they saw it needed filling. More like a buffet brunch. Something for everyone on the buffet. Kids loved it. Kudos to the staff working breakfast. This hotel has an indoor and outdoor pool, game room with about 8-10 machines, a restaurant club, and bars in the hotel. We had a room right next to the outdoor pool so I thought it was going to be bad but to our surprise everyone was out of the pool and quiet by 10:15 pm. More Comfort Suites should follow this location. Can't go wrong for the price either. The only problem which was not really the hotels fault was that my son left his prescription ray bans on the night stand. I immediately called the hotel on the way back to Chicago to catch his flight. The guy at the front desk said he would go check and call me back. He called me back about an hour later and said he didn't find anything but told housekeeping to double check. A few hours later someone else called and said they found them. The guest service agent said I could get them back if I gave her my credit card information which I did, so they could mail them back to us in Houston. Great customer service? It couldn't cost that much to send them out to Texas if they actually do and I'm hoping they do. No towels left in the room on the 2nd day. Had to go get them up front when we got back from the park. This is the only reason I am giving it 3 stars otherwise I'd give them 4.5 because it is a good hotel in a great location with great service otherwise. We will return and highly recommend it to anyone who is looking for a place to stay and eat without paying an arm and a leg.

My room was robbed. No forced entry which means someone had a key to access the room. I filed a…read morepolice report and contacted the front desk. The hotel staff showed no interest in the matter. I have asked to talk to a manager but no one has called me. I highly encourage people not to stay at this hotel.

I rarely leave reviews, but what happened at Kalahari Resorts in Sandusky, Ohio, on July 15, 2026,…read morewas so deceptive that I feel obligated to warn other parents. First, let me be clear: my children and my brother's children--seven children altogether--and I had an amazing time. The water park, accommodations, food, and attractions were fantastic. This review is not about the quality of the resort. It is about what I believe is a deceptive practice that targets families. I booked a one-night, two-day stay with early check-in, late check-out, and purchased the Ultimate Package. When we entered our room, there were numerous snacks and treats displayed alongside the items included with the Ultimate Package. To a parent walking into a room with excited children, everything appeared to be part of the package or a complimentary welcome gift. Only after we had already enjoyed our stay did I receive an email informing me that I had been charged $303.18 for those snacks. I immediately went to the front desk while I was still at the resort and spoke with a manager. His response was, "I understand, but I can only cut the bill in half." That response completely missed the point. The issue is not whether I should pay $303 or $150. The issue is that the snacks were presented in a way that reasonably led guests to believe they were included or complimentary. The manager claimed there was a note somewhere indicating the snacks were not included. If there was, it certainly was not obvious enough to prevent this misunderstanding. If you are going to charge hundreds of dollars for snacks, every single item should have a clear, unmistakable label stating that it is NOT INCLUDED and that consuming it will result in additional charges. Hiding a small disclaimer while placing the snacks next to the package items is misleading. As parents, we save for months to give our children a memorable vacation. We budget carefully for the room, the attraction passes, the meals, and the extras we intentionally choose. What we should not have to budget for is a surprise $303 snack bill because children naturally assumed the snacks left in the room were part of what had already been purchased. Frankly, I don't care if Kalahari refunds every dollar. My purpose in writing this review is to pressure Kalahari's management to stop this practice. If enough parents speak up, perhaps they will redesign how these items are presented instead of relying on confusion to generate additional revenue. To every parent considering a stay at Kalahari Sandusky: be extremely careful. Before your children touch anything left in the room, ask exactly what is included and what is not. Better yet, tell your children not to eat anything that has been placed in the room until you have verified that it is free. Kalahari has built a wonderful destination for families. It should be known for creating lasting memories--not for leaving parents with unexpected charges that sour an otherwise wonderful vacation. Until this practice changes, I cannot recommend Kalahari to other families without this warning.

It's a bit early for a new review, so this one is simply for the response to a recent issue. Our…read morepast stay had a mixup with the adventure passes we selected. For all first-timers, apparently you can choose between indoor or outdoor adventure passes. Though we chose outdoor, the resort mistakenly gave us indoor. We missed out on our intended package, but when the resort was made aware, upper management became proactive in offering a solution. We appreciate that the staff cared enough to listen and understand our frustrations. We now know that this is a resort that aims to please and because of that we will return and continue to patronize Kalahari in the future. We look forward to a lasting relationship, thank you!

It's now called The Wave Resort and Hotel, and perhaps they've updated from the Lighthouse, but…read morethey still have a long way to go. We stayed there over the 4th and we could hear every footstep in room above. Toilets had no seat tops and beds were not comfortable. Worst of all, all communication was via texting! The location is great, but for the price ($250+) we think we could have done much better. Next time we will stay at The Breakers at Cedar Point!

Pros: nice staff, beautiful view from front of hotel, seemed pretty clean, quiet during our visit,…read morebreakfast was available until 11:30 am which was good for a morning hater like me. Microwave and tiny fridge in room. Good water pressure even on 3rd floor. This one was a deal breaker for me: the beds are super hard (some people may like this, I am not one of them) and the bedding wasn't comfortable. Looked worn, sheets were scratchy. Other: decor is dated looking, window coverings were worn, the bar felt like an afterthought, and the breakfast buffet was better then a standard continental breakfast. Breakfast is NOT included with the stay, but there is a discount for hotel guests. We were scheduled for 2 nights and only stayed one. The bed was really our major complaint, but it was a huge deal for us. A good night's sleep is important and I didn't get it. There's a lot to like here, but the bed was such a negative for us that I couldn't recommend the place to friends or family.

A definitely dated hotel that offers a good night's sleep, but lots of room for improvement. The…read moreareas was safe and quiet. The exterior doors all didn't lock, our key cards randomly stopped working to our room, and the room amenities were just "odd". Our room at a large jacuzzi tub (unexpected!) and then a really small TV. The furniture was like "that works" including a random store-bought mini fridge. The bathroom was very small with a loose toilet seat, and a shower out of a campground which spewed water almost all over the floor. The cleanliness wasn't bad, but there was an open soap bar on the counter in the bathroom. I'm sure I'll get a response, and appreciate that. However, these are trends and systemic. You can fix them and haven't over multiple months it seems.

If I could give less than 1 star I would. We were forced to stay here for a tournament "stay to…read moreplay". the hotel is gross. Dirty air conditioners, rooms not cleaned, ice Buckets filthy, pool not cleaned Door cards deactivating EVERY DAY multiple times. My refrigerator didnt work. Third day they got me a new one (Not better, but here was iced up freezer). Day 2 no hot water the rest of the time. It really is a shame that that's where we were forced to stay. Staff was very nice and tried to be helpful but there is nothing they could do. Impossible situation. Would not stay here again. Would recommend that if you get forced, you fight it.

We came up as a family of six for two nights. We chose to stay here instead of Breakers because I…read morethought I would be able to prepare some meals here and save some cash. This was NOT the case. Within a few hours of getting here we realized the mini fridge was not working. After multiple calls and a visit to the front desk, I was compensated with park food vouchers for my family that I am VERY grateful for!! BUT it doesn't change the fact that I'm responsible for wasting a ton of food in an economy where no one should waste anything. On top of the refrigerator issue, the outside area is just bad. I didn't bring folding chairs because we were limited on space but now I wish we did. The picnic table needs painted or replaced desperately, the handrail to the cabin looks like an accident waiting for a place to happen and the mold growing on the window is frightening. I think I paid $1700 for two nights and 6 one day tickets, I'm just not seeing the value. And it's a bit of a hike to the park from here, I walked 25,900 steps yesterday!! Unless you have a cargo van with everything you may need including patio furniture; I'd just stay at Hotel Breakers or that nice Holiday Inn up the street.

We visited Cedar Point this past week and stayed at Lighthouse Point. Cedar Point closed…read moreunexpectedly three hours early due to poor air quality. Because our tickets were part of a package, neither Cedar Point nor Lighthouse Point would provide any compensation to offer more time in the park at the same price. Just be aware when you book a package, no compensation will be provided for an unexpected closure. This is really disappointing, especially when it occurs on the only day of the year you are visiting!