JW Spa is truly an experience and I enjoy every single visit. The entire staff are friendly, professional, and I'm always receiving great customer service 10/10. read more

Amenities were great. I had an 80 min massage with someone that started out terrific but took a wild turn when she sat down to do the rest of my massage. As i laid face up, her sitting behind my head, her hands were barely moving. I felt her breathing slow down as if she was falling asleep. I open my eyes and look up, she dosed off! But then started rubbing again (not a massage at all), and covered my eyes after that. I paid for someone to sleep most of my massage, she never bounced back after that nap unfortunately read more

After a long week at work I wanted to take a load off. My friend and I had been discussing doing a full on spa day for a while, after some browsing on the internet we decided on the Spa by JW. The spa itself is located inside the JW Marriott Hotel. This hotel is off water street in Tampa, so parking can be a lot sometimes; however if you are doing a spa treatment they validate your valet parking which was very convenient! We checked in at the front desk and an attendant gave us a tour of the spa facilities. The spa area included a locker room, showers, steam rooms, sauna, and lounge area with tea, flavored water, bottled water, and small snacks like fruit, nuts, etc. The lounge area also had day beds and really comfy chairs! Outside had a beautiful view of Tampa, a mineral pool, and lounge chairs to enjoy the view. With all the amenities the price was definitely worth it! When booking a service there is a small note that idoes let you know that the 20% gratuity is automatically added to the final cost of what service you received. I had the YBOR REVIVOR THERAPY, this included a scalp massage. The oil that was used was amazing. While I enjoyed my experience thoroughly and the amenities, the massage itself was more of an 7.5/10. I believe the time for the massage itself actually includes the dressing and redressing-- so the amount of time didn't feel like the full 50 minutes of therapy. Overall this was an amazing experience and the customer service and staff were amazing and kind! I would return - next time I may book the customized massage so I could customize the time spent on more targeted areas. read more

Spa by JW - Massage Near Me - Tampa, Florida

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This is definitely the place to come if you want to spend a day at the spa given the amenities one can use throughout the day. I would definitely Not come back here for just the massage. The locker room is nice well supplied and gives access to a steam room and sauna. They additionally have an out door co ed spa. I loved that ease of atmosphere and places to lounge it additionally never seemed overly busy. My massage was relaxing but barely therapeutic- I asked for firm pressure and never really experienced it . I also made the mistake of booking addons to the message - a scrub and a face mask. I didn't realize these would be done in the same time given my message. So unfortunately much of the experienced felt hurried. Not sure if they offered it but would prob just use the facilities for a fee if I came back. The staff checking in was polite and opened very promptly read more

I went last Sunday for the first time, and I just had to come on here and say I had such a splendid experience. From the moment we arrived, it truly felt like a full experience, not just a visit. There's free valet parking, so they take your car right away, and once you step into the spa, it's absolutely beautiful. They really have everything you could possibly need--hair brushes and combs, blow dryers, even toothbrushes with toothpaste. Every detail is thought of. The atmosphere is so calm and luxurious, and the employees are incredibly welcoming and attentive. At one point, my friend's phone died, and they even charged it for her in their office--that's top-tier customer service. My best friend and I got the signature facials, and I have to say, they were worth every penny. That was definitely my favorite part. The beds were heated, the music was calming, and the whole experience was so soothing and relaxing--I didn't want it to end. After our facials, we enjoyed the amenities, which made everything even better. They have cozy reading nooks, coloring books with markers, complimentary mimosas, a jacuzzi, and access to the pool. Overall, this was such an amazing experience, and it's 100% worth your money. read more

Spa by JW - Jacuzzi area - Massage Near Me - Tampa, Florida

This was my second visit. I arrived for a massage and a facial. I loved my ex[erience again. Though I wish my masseuse massaged why hamstrings and quads. Everything was lovely, including the yummy granola bars and the relaxing lounge chairs with blankets. read more

My experience was perfect from start to finish! The facility was so well appointed and comfortable, and the service impeccable! My massage was lovely, and the access to the mineral soaking pool and sauna were a bonus! read more

My therapist was amazing!!! My entire back was tingly the whole session as she got blood flowing again in working out the knots Honestly the best 50 minute session I had overall space vibes are good. If you like to steam, they have that here. Great place! read more

This is the second time I've been to the spa and everything besides the masseuse is great! However I've tried 3 different masseuses and none are great. My husband asked for his head and feet to be focus areas and neither were even massaged. read more

Regina has so much knowledge and does a fantastic job. She is always funny and positive and the quality of her work is superior. I have worked with her for years and trust her implicitly - she is also great with my 87 year-old mother! read more

The atmosphere is wonderful and relaxing and the therapists are very professional and accommodating. Worth the price

Highest rating possible. Everyone is kind and welcoming from the front desk to the relaxation areas. Ask for Regina, my full body scrub was amazing. She is so kind and professional. She explained each step and the organic products used. She answered all my questions and is wonderful to chat with when I wanted to. I live in austin and already want to come back just for her treatments. Relaxing and effective (my skin is so soft). read more

I had a great spa experience at the Spa by JW. Everyone was friendly and kind. The relaxation room was beautiful with many choices for refreshments and snacks. You would also jump into the mineral spa and hang out outside. I had a massage and it was phenomenal! My masseuse was great - listened to all my requests to focus on certain areas that were sore, the amount of pressure. I would definitely go again the next time I'm in Tampa! read more

Decided to do a spa day with my girlfriend while visiting Tampa. This place did not disappoint. My hot stone massage was amazing! Beautiful changing area, sauna and whirlpool were just what we needed. read more

Spa by JW - Massage Near Me - Tampa, Florida

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Set up a spa day for my wife's birthday. We had the 80 minute couples massage. This was a bad idea, I should have booked the 100 minute deal because we were both so relaxed at 80 minutes, we could have let you spoil us both the rest of the day. We took advantage of the steam rooms and dry sauna, the mineral pool and the showers and lockers. Before we knew it, it was closing time. Thanks for giving us both a relaxing day. read more

Loved my spa day experience! I've been twice so far...once with my girls and later with my sweetie! Both experiences were well worth it! In summary- I unplugged, relaxed, and took a break from my stressful work week! read more

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First time at Spa by JW went for couples massage and foot scrub. I have to say that the staff are very professional and kind and the massages were nice but 50 minutes including foot scrub which was literally just put on and taken off, is not worth it. The ambiance of the spa is super bright and seems more like a pool day vibe which is not what I am looking for when it comes to a spa. During the massage we could hear car alarms going off which was also not giving that relaxing feel. The locker rooms were clean and had alot of little personal items available and the steam room was very nice. Not sure if I would come back again as it's just such a bright and not a "dark relaxing ambiance" I look for with a spa. But everyone was very kind. read more

Amazing massage. Very friendly staff. We used the rooftop pool and the sauna. They had good snacks and refreshments before/after the massage. read more

Pretty disappointed with the experience all around. Booked a massage for my wife's birthday weeks ago as a surprise. There apparently was a leak which impacted the overall experience, heavy drilling, workers phones going off, etc. The chaise lounge was closed off for all guests which was also disappointing given this was her first prenatal massage so already limited in services she could use. She and her friend were not made aware of this until after the massage. Even though they already took a day off of work, they would have considered rebooking if made aware. They also refused to used the Marriott Bonvoy Card I had on file (also a Titanium Elite member) and made her pay herself for what was suppose to be a birthday/20 week pregnancy celebratory gift. After expressing their dissatisfaction multiple times, the staff reluctantly offered a pool day pass which expires in... a week. As a loyal member of Marriott, this was extremely disappointing to hear. Things happen, but mostly disappointed with the customer service, lack of transparency, and lack of desire to right the experience for my wife and her friend. read more

You get what you pay for. This is one of the best spa's in tampa. We booked a couples massage, which was spectacular! Prior to the massage we sat in the relaxation rooms where they provided the guests with complimentary snacks & teas. After the massage we hung out in the mineral pool that overlooked the city. We finished the spa day off with some time spent in the steam room, and sauna! Definitely would recommend to a friend! read more

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AMAZING Crew and services!!! Everyone was so professional and the spa is very nice! Definitely will rebook.

Every month, Regina treats me to the best men's manicure and pedicure in Tampa. She's very personal and we always enjoy catching-up about the adventures of the past month. In addition, her skills separate her from her peers...and my nails show it! read more

I was so impressed with the service, staff and environment of the JW Spa. Everything was perfect! I actually stayed longer to enjoy the sauna and took a cat nap in their lounger. Their granola bars are homemade and I am addicted!!! I will be back...and I am from New Orleans! If you want a luxurious self care day- it is so worth it for a high end spa experience. read more

Cristina is excellent, the Himalayan stone massage was a great experience. the amenities at the spa provided an outstanding relaxing time. read more

One of my favorite spas. I would highly recommend going to JW to anyone looking for a top-notch massage experience. The staff was friendly, the atmosphere was ecstatically pleasing and the massage itself was perfection. read more

All I have to say is WOW!!!! My friend and I went for her birthday celebration and got massages. We enjoyed the sauna, steam room and the Jacuzzi outside! Soooo relaxing and got some well needed R & R! The spa is beautiful with an amazing ambience! The service impeccable, the staff couldn't be more friendlier and happy to help, with great big smiles on their faces. I can't tell you how long it's been since I've been treated like this.... or had this level of service! We were Completely waited upon and constantly asked how we were doing and if we needed anything. They went out of there way to celebrate my friends birthday and we are so excited to come back soon! The massages were amazing and the therapists were well trained focusing on our needs. Thanks again for an amazing relaxing day! read more

Spa by JW - Happy Birthday Ally! - Massage Near Me - Tampa, Florida

I live in Riverview. Today I took my in laws to the spa. It was absolutely perfect! Every staff member and all the treatments we received was better than expected! 5 star treatment! Clean, professional and amazing! Highly recommend!!! read more

the amenities at the spa are nice- mineral pool and steam/sauna. it was a noisy spa though. loud conversations and people on facetime that had no self-awareness. I had to ask a spa attendant to ask them to stop using facetime. my actual massage was a 3/5. lots of elbows but didn't really get into the problem areas and they automatically include 20% gratuity which I think leads to the massage therapist not trying very hard. Not worth the price tag. read more

Had a facial with Regina and it was amazing. She really cares for you head to toe and has a calming side to her, which is exactly what I needed during this visit. I was also pleasantly surprised by the spa facilities and staff. Staff was constantly replenishing the water, snacks, towels and asking people whether everyone had their complementary beverage post-service. The facilities were impeccably maintained. The dry sauna was great and the hot pool was also appreciated. Thank you! read more

From beginning to end I was pampered and relaxed. Jennifer is the best, book her for your massage. I have been searching for a spa that compared to The Pearl in MD. JW Marriot. thank you read more

I had an amazing first time experience at the spa. The check in attendant was friendly and helpful, when I got another staff member to show me the facility she was very polite and pose with making sure the environment was friendly and had plenty to offer.I got the YBOR REVIVOR THERAPY 50 MIN from a male technician (can't remember his name) he was super friendly and had a gentle voice, he made me feel comfortable and secure. The massage felt as if I was part of the ocean waves itself, so tranquil and at peace. I will definitely be returning with hopes to get everything the facility offered as I had a later appointment due to other unexpected errands on my day off. Would like to mention they did not rush me when it was closing time and the girl from the facility tour made sure to tell me of grabbing snacks before I go & brought My complimentary drink. Next time I hope to bring my mom to experience this. read more

It was a wonderful experience and they truly pamper you. Started with a 50 min facial then moved on to an 80 min Himalayan hot stone massage and then spent the rest of the day using the quiet room, sauna and mineral hot tub. Truly an amazing experience. read more

5 stars mostly will be back!! Krissy did my facial she was wonderful my face feels great looks great!! read more

Spa by JW - Massage Near Me - Tampa, Florida

Great amenities. Clean. Services were good but a little pricey (which is expected for the area). Was able to relax in the steam room, sauna, then the spa before my services . Free snacks and water. Got one free drink on arrival (smoothie or mimosa). Such a relaxing day. read more

Fantastic, service was incredible. Keep in mind it's the JW so you will pay JW prices but the spa area was clean and the attendants were incredibly friendly and helpful. The hot tub outside is coed which is great for those romantic couple escapes. The rest area is spacious and open and our massages were fantastic. read more

My sister and I had a spa day, and it was GREAT! It is pricey, but I think it was totally worth it. The staff was friendly, the amenities were beautiful, and I had the BEST massage ever. read more

What a wonderful morning at the spa. It was beautiful, and the service was impeccable. I had a massage by Justin, and it was fabulous.. We used the steam room, dry sauna and the outdoor pool. While lounging by the pool we were offered a glass of Proseco or a Mimosa. Was it costly? Yes. Was it worth every penny spent? Yes it was. We'll be back. read more

My facial today at JW Spa with Regina was outstanding and did an amazing job!! Beautiful facilities, amazing ambience, the products used in my facial were top notch - I can't wait to go back and see her again for my next facial! read more