We had our first visit to Foster Creek Veterinary Hospital in Richmond, TX today, and it exceeded…read moreevery expectation.
We brought our Chihuahua, Bella, in for her heartworm, flea, and tick medication refill. From the moment we walked in, we felt welcomed and cared for. The entire experience was relaxed, informative, and never rushed.
Dr. Shah was absolutely incredible. My daughter joined the appointment on FaceTime, and my mother was with me as well. Even though Bella was the only pet there, Dr. Shah patiently answered questions about all four of our pets. She repeatedly asked if we had any additional questions and made sure we fully understood everything before we left.
What impressed me most was her honesty. She never tried to sell us products, prescription food, or supplements we didn't need. Instead, she gave thoughtful, practical advice and was mindful of costs, offering recommendations that were genuinely in the best interest of both our pets and our family.
Dr. Shah has cared for our dogs for years at a previous clinic, and she has quite literally changed our lives.
When our dog Myla suffered a spinal injury and suddenly couldn't walk, Dr. Shah was honest about how difficult the road ahead would be, but she also believed in us. She encouraged us every step of the way as we worked with Myla around the clock to help her recover. She called every day--sometimes multiple times a day--to check on her progress, and celebrated right alongside us when Myla finally started walking again.
She also cared for our dog Marlee when she stopped eating and began vomiting blood. Rather than simply treating the symptoms, Dr. Shah recognized that Marlee was experiencing severe stress because of Myla's condition, which had led to an ulcer. Her compassion and insight made all the difference. With our many appointments over the years, we see firsthand that she is the same with all patients. She genuinely loves what she does.
When we learned she had left her previous clinic, I was heartbroken. I immediately started trying to find where she had gone because there was no one else I trusted more with our pets. Finding her here felt like finding a member of our family again.
We are beyond grateful that Dr. Shah is now part of Foster Creek Veterinary Hospital. If you're looking for a veterinarian who is knowledgeable, compassionate, honest, and genuinely invested in the well-being of both your pets and your family, you couldn't ask for anyone better.
Thank you, Dr. Shah, for taking such wonderful care of Bella--and of our entire family over the years.