i honestly love living in this community. it is comfortable and safe, and the staff is caring and…read morereally listens when you have a problem or issue.

After 50 years of owning our home, we decided to downsize to apartment living. Maple Village has…read moreeverything we could imagine and more!! The knowledgeable office staff is amazing. The landscape is impeccable! The repairs are handled with swiftness and expertise. We are pleased and proud to call this our home.

They don't return security deposits. I moved out on May 15, 2022 and I have not received my deposit…read moreback. My rent was always on time and I left the place in good condition. I spoke with the corporate office on May 23rd to make sure they had my forwarding address and still nothing.

I really wish I could give them a -00 because they suck at refunding your money back to you. I…read moreapplied for an apartment back in September of 2021 my application fee was $49 and $100 for the holding fee, all was paid in full $149. I was denied the very next day and my money still hasn't been returned to me, it's now January of 2022 and I'm still waiting. I've called the apartments where I applied to see what the problem was and still nothing, No money has been sent to me. Now I'm waiting for the corporate office to send a check and I have to wait another 30 days to see if I'll get it then.... I will NEVER REFER ANYONE TO MOVE HERE AND THE PROPERTY MANAGER IS VERY RUDE AND HAS A NASTY ATTITUDE AND THE APARTMENT THAT I WAS SHOWN WAS NASTY AND IT STUNK. DON'T MOVE HERE IT'S NOT WORTH YOUR MONEY OR TIME. SAY NO TO THE SOUTHGATE APARTMENTS And SAVE YOUR MONEY.

Different management. Upgrade apts still 1970s with 2025 prices. Been without a dryer almost a…read moreyear washer broke for meny months they said state inspected but electric boxes ducked taped in garbage disposal ducked taped You can not here neighbors next door either way but sounds like elephants walking above you.

Update: Because my mom didn't sign the re-lease agreement, mind you her current lease is up July…read more31st, the apartment manager called and threatened to throw her "sh!t" out in the street if she doesn't sign it soon. My mom is not behind in payments and has been here for many years. My mom has lived here almost 11 years. They do absolutely nothing for their long time loyal tenants. She asked for a simple paint job because after 10 years it's a little scuffed up and around the heat vent has black dust. She also requested the dirty carpets cleaned, and they said no. Also the washing machines are never cleaned, so your clothes smell like mildew after a cycle. They also don't dry completely so you have to use more money to run it twice. The person that runs this place is rude and has a smart mouth with people asking simple questions

Update! Took them to small claims court and won double my security deposit! They tried to stick to…read morethe fact that I never paid my deposit but in fact they actually had poor bookkeeping and "lost" my receipt for my deposit . Thankfully I still had the original cashiers check

I would love to keep this review short but there is so many issues here that i would be doing y'all…read morea disservice to not say more. This apartment complex, management company and leasing office is a joke to say the least!. They don't care about you as a tenant they will throw you and your concerns around or simply ignore you. Suspicious people in and out of the complex all the time especially late at night, cars are peeling off on the road. Police in and out of the complex Especially through the night. A lot of bad neighbors yelling, kids screaming and dogs barking at all times of the day and night. The windows here all have broken locks and they do not care to fix for your safety. Sheila the leasing agent Jason Candace the property manager the worst of them all. The most two faced people you will ever meet. The property manager Candace is the most unprofessional employee I have ever come across, there are children more mentally capable of having integrity than this employee. I wouldn't be surprised if this women was hired into this position because daddy knew somebody. There is drugs and violence here do not move here for your own safety!. If you value your safety and your family's well being I suggest you rent literally anywhere that this management company isn't managing. They are money hungry and do not have any important fundamental values. Good reviews are from family, friends and themselves. Including the fact that they will try to hook you into a lease with the lie of a perfect picture they paint for you and then force you into writing a good review before you even get into your apartment and experience all the problems at The Reserve At Southgate.

The sales process here was a joke. My friend and I stopped in on lazy afternoon. There were two…read moreskeezy dudes sitting on the leasing office couches and asked us what we needed. We said we were interested in renting, and they pointed us to a sales office. The place smelled horrible... think microwaved fish. The smell, along with the skeezballs on the couch didn't give a warm welcome The woman who "assisted" (I use that term very lightly) us took about one minute to go over the apartment prices and told us she didn't have anything to show us today but we can come back next week to look at one and sign paperwork. There were no probing questions about what my friend was looking for, no asking what her budget is, what she needs in a living space, etc. She just sounded like a robot. No smile, no warmth, no anything. We were not impressed. It was our first stop of the day, and my friend was most excited to check this place out. She left completely underwhelmed and ended up signing a lease with another apartment because their sales person was incredible. Having an enthusiastic (but not pushy) salesperson is SO important when it comes to the place you're going to be living. They need someone who understands this in their leasing office.

The apartment it self was nice, like other reviews electric bill was always very high, walls are…read morethin, nice to have washer and dryer. Maintenance is nice. My issue is that it's been a WHOLE year and I still haven't received mY security deposit back. I had no issues when I left. This is beyond ridiculous

Recently visited Trenton Towers and was turned OFF by the odors in hallways and common areas.read more

Why is cell service so poor at trenton towers? Recently moved in and having real difficulty using…read moremy phone

Nice floor plan, full basement with 1st and 2nd floors. Your own entrance and patio. Newer…read moreappliances. The four legged family members are welcome, though some neighbors forget to pick up after theirs. Plenty of children of all ages to make it family oriented setting. The staff is friendly and easy to work with on your schedule. Sometimes maintenance is overwhelmed so repairs are slow. Easy access to shopping and dining.

The building is clean and maintained. The entire staff is kind, caring and professional.read more

My Mom moved into this complex about 3 years ago and she has loved it. Very clean place and the…read morepeople who live there really take pride in their community. There are always events downstairs, they have a huge lobby with pooltable, tables, and tv if you want to go down there and chill. They recently had a Christmas party where you bring a dish if you want and my mother loved it. Many of the residents are Greek which is cool, they all have amazing stories and are very warming people. A really great place for self sustaining older folks.

The building itself is nice, but the seniors running it are a major problem. Their constant…read morescreaming and jumping to conclusions make the environment incredibly uncomfortable for everyone. ​As a home healthcare aide, I was assisting a resident who was too ill to get up after a fall. While I considered calling 911, I sent a helper to help clear the trash knocked over. The board president, Kathy, screamed at this helper--who is autistic--for using a key fob instead of the buzzer. When I explained that the lady had fallen and couldn't physically use the buzzer, Kathy simply shrugged and told me the client needs to come down to 'fill out a red form.' The lack of empathy and the hostile behavior from management is absolutely ridiculous

Don't move here! Bedbug infestations all the time. The staff are rude and mean. The staff that runs…read morethe place are just residents that live there, they have no qualifications. if you like privacy you won't get it. The staff tells everyone your personal business that is supposed to be confidential. Residents have complained about issues to CSI who own the place. They turn a deaf ear and then pretend they have never heard of these problems. on their website their reviews are bad and they just deny issues. Just because this place is government assisted living doesn't mean the tenants should be treated poorly. I am so disgusted with this place!

Awesome front office! Super nice , respectful and helpful would for sure recommend them if you need…read morean apartment go see them!

Great community! Affordable and peaceful. Lived here for more than a year and it was the best place…read moreI have lived in so far. Very quite and the staff were nice and on top of things. They keep their maintenance guys busy and they are proactive in fixing problems before they occur. You get a feeling that they care about your happiness and the place.