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Southgate Apartments & Townhomes

1.7 (3 reviews)
Open • 9:00 am - 6:00 pm
Updated 2 months ago

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3 months ago

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9 months ago

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1 year ago

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Southgate Park Apartments - Bad Customer Service

Southgate Park Apartments

(7 reviews)

Downriver

I have lived here since 2012 first in an apartment, then in a townhouse. Surprised at the bad…read morereviews. It is very comfortable here. First its a good low crime area. People jog and walk their dogs. The apartments are old, but they fix things really fast, which was not true of a couple of so-called luxury places I lived in. It is one of the few places that is pet friendly. My townhouse has a little fenced yard and people can have large dogs. You have to maintain your own backyard (makes sense with dog policy). I pay a guy to cut the grass in back. My last neighbors had a golden doodle. I had 2 cats, now one. My townhouse has a little basement so I bought a washer and dryer. i can park right outside my door. I really like the management. Problem. Boom. Fixed. At Christmas some people put up Christmas lights. There is a high school across the street from me. In fall, I can hear the band practicing. Love it. Closest thing to home I found in a rental. I took off one star because it really is old so people won't think it is a luxury pad. I wouldn't trade it for that stinking cold unfriendly high rise I lived in that cost a fortune where I had to walk a mile from my car. My brother visited from California. He saw my place, couldnt believe what I paid. Called it a palace. (he lived in san Carlos, where couln't remt a parking space for what I got)

Absolutely rude and nasty on the phone called about possible renting and the front office had a…read morevery nasty disposition no place where I would want to rent or deal with that type of energy on a daily basis automatic red flag!!!!!!!!!

The Reserve At Southgate - City Club - Welcome to the Club!

The Reserve At Southgate - City Club

(17 reviews)

Downriver

Update! Took them to small claims court and won double my security deposit! They tried to stick to…read morethe fact that I never paid my deposit but in fact they actually had poor bookkeeping and "lost" my receipt for my deposit . Thankfully I still had the original cashiers check

I would love to keep this review short but there is so many issues here that i would be doing y'all…read morea disservice to not say more. This apartment complex, management company and leasing office is a joke to say the least!. They don't care about you as a tenant they will throw you and your concerns around or simply ignore you. Suspicious people in and out of the complex all the time especially late at night, cars are peeling off on the road. Police in and out of the complex Especially through the night. A lot of bad neighbors yelling, kids screaming and dogs barking at all times of the day and night. The windows here all have broken locks and they do not care to fix for your safety. Sheila the leasing agent Jason Candace the property manager the worst of them all. The most two faced people you will ever meet. The property manager Candace is the most unprofessional employee I have ever come across, there are children more mentally capable of having integrity than this employee. I wouldn't be surprised if this women was hired into this position because daddy knew somebody. There is drugs and violence here do not move here for your own safety!. If you value your safety and your family's well being I suggest you rent literally anywhere that this management company isn't managing. They are money hungry and do not have any important fundamental values. Good reviews are from family, friends and themselves. Including the fact that they will try to hook you into a lease with the lie of a perfect picture they paint for you and then force you into writing a good review before you even get into your apartment and experience all the problems at The Reserve At Southgate.

South Pointe

South Pointe

(5 reviews)

Downriver

The sales process here was a joke. My friend and I stopped in on lazy afternoon. There were two…read moreskeezy dudes sitting on the leasing office couches and asked us what we needed. We said we were interested in renting, and they pointed us to a sales office. The place smelled horrible... think microwaved fish. The smell, along with the skeezballs on the couch didn't give a warm welcome The woman who "assisted" (I use that term very lightly) us took about one minute to go over the apartment prices and told us she didn't have anything to show us today but we can come back next week to look at one and sign paperwork. There were no probing questions about what my friend was looking for, no asking what her budget is, what she needs in a living space, etc. She just sounded like a robot. No smile, no warmth, no anything. We were not impressed. It was our first stop of the day, and my friend was most excited to check this place out. She left completely underwhelmed and ended up signing a lease with another apartment because their sales person was incredible. Having an enthusiastic (but not pushy) salesperson is SO important when it comes to the place you're going to be living. They need someone who understands this in their leasing office.

The apartment it self was nice, like other reviews electric bill was always very high, walls are…read morethin, nice to have washer and dryer. Maintenance is nice. My issue is that it's been a WHOLE year and I still haven't received mY security deposit back. I had no issues when I left. This is beyond ridiculous

Southgate Apartments & Townhomes - apartments - Updated October 2026

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