The sales process here was a joke. My friend and I stopped in on lazy afternoon. There were two skeezy dudes sitting on the leasing office couches and asked us what we needed. We said we were interested in renting, and they pointed us to a sales office.
The place smelled horrible... think microwaved fish. The smell, along with the skeezballs on the couch didn't give a warm welcome
The woman who "assisted" (I use that term very lightly) us took about one minute to go over the apartment prices and told us she didn't have anything to show us today but we can come back next week to look at one and sign paperwork.
There were no probing questions about what my friend was looking for, no asking what her budget is, what she needs in a living space, etc. She just sounded like a robot. No smile, no warmth, no anything. We were not impressed.
It was our first stop of the day, and my friend was most excited to check this place out. She left completely underwhelmed and ended up signing a lease with another apartment because their sales person was incredible.
Having an enthusiastic (but not pushy) salesperson is SO important when it comes to the place you're going to be living. They need someone who understands this in their leasing office. read more