Luxury apartments, beautiful large apartment options, friendly staff-from the management down to…read moremaintenance, A gorgeous outdoor pool that feels like a resort style. The only downside is I feel they could have upgraded the kitchen cabinets into something more modern, and the bathroom counters and tubs are.... crap. They seem to have some type of a coating over them that continually chips off. I was notified of this occurrence when signing my lease. But it seems to be getting a little worse with time. I love to take baths, but I don't tend to take them here because paint chips would be floating in my bath- gross. I will probably call maintenance to have a ticket submitted to get that looked at and hopefully they're able to rectify that issue. Very safe gated community, people are always walking around and kids playing everywhere.

Although the apartments are nice, over the past few years this property has deteriorated. The…read moremanagement has changed several times, and will look you straight in the eye and tell you what they expect you want to hear. Since moving in the hot tub has never worked, the fire pit doesn't work, the security gates have never worked. It is amazing that the managers would allow, what was a nice apartment complex, to fall into disrepair. When you look around, and see all of the nice new apartment complexes in the area, you can not help but wonder what is really going on here? It is very disappointing to see the current management sit back and let this happen

I can't say enough good things about Altair at the Preserve. It's a wonderful area, convenient,…read morequiet, and very well cared for. The property itself is consistently clean and well maintained, and it's clear that a lot of pride goes into keeping the community looking great. Maintenance was excellent, responsive, professional, and thorough. Requests were handled quickly and done right, which truly makes a difference in day-to-day living. The management team really sets this community apart. Bristina, the manager, is highly professional, genuine, extremely helpful, and truly did her best to accommodate my family. She clearly cares about the residents and the overall experience. Rachel and Clayton were also great to work with, friendly, professional, and easy to communicate with throughout our time there. We ultimately ended up moving due to location needs, but that had nothing to do with the quality of the property or management. I've had my son living at multiple apartment complexes over the years, and I can honestly say this is by far one of the better ones, easily top three overall. I would absolutely recommend Altair at the Preserve to anyone looking for a clean, well-managed community with a great team.

The property has attractive units but is located next to a heavily trafficked highway, resulting in…read moreongoing noise issues that have not been resolved despite repeated complaints. There are frequent fees, annual rent increases, and limited responsiveness from management. Even a one-time online payment portal issue required residents to incur bank fees for money orders or cashier's checks without reimbursement. As you can see, management primarily responds to high-star reviews rather than addressing consistent concerns. I do not plan to renew my lease.

Great place to live. Neighborly and friendly vibe from not only the staff, but the fellow…read moreresidents as well. You can tell that Christine, Daphne and Bill truly care about the residents. Beautiful pool and 24 hr private fitness center are awesome to have included on the property as well! Location is perfect for commutes on Hwy 40, 364, or Hwy K. Highly recommend!

I have lived at the Preserve for over 3 years now. I lived in a house for 14 years prior to this…read moreand was so nervous about apartment living. Well, I was not disappointed. The ladies in the office are always friendly and helpful. Maintenance takes care of any concerns and problems you may have....PROMPTLY! I have no regrets about living in this community. I would recommend Preserve at Research Park to anyone who is looking for a great community to live in. Carmell P.

I'm a very critical person Don't give anyone or any thing a benefit of the doubt But if you need to…read morelive in an apt you have no choice but Traditions at mid Rivers Everyone in the whole organization great which in turn is reflective of the people in the community Maintenance Superb Example I just ask if they might caulk around my toilet yesterday and Kevin The head Maintenance Tech wound up almost caulking my entire place and painted too Beyond belief and we had some crazy snow recently and dumb me got stuck in the lot Jack works at the office has a title but don't even know it just know he is always there when you need something he actually came down with a shovel and helped me and a neighbor incredible

Another amazing thing maintanence and the care everyone has to the people that live here is…read moreremarkable

Adding an update to my previous review. The leasing office has recently been revamped and new staff…read morewas hired. The new property manager Rachel is absolutely amazing - very professional and kind. I also want to reiterate that the maintenance staff continues to be amazing. Always efficient with repairs, kind, knowledgeable, and hard working. This apartment complex has the perfect location with a great pool, well maintained grounds, and now that there is a new staff the experience has been amazing and much more peaceful. Absolutely 0 complaints now and it's nice to see a company that values feedback and makes changes. I could go on and on about all the positive changes they made but I would recommend Harmony Ridge to anyone looking to live near Cottleville.

They were awful to us. We were unsafe. the amenities listed and things about the apartment that…read morewere promised were not delivered. they discriminate all the time and good people keep leaving more and more because it is getting worse with no help. It is too bad because Cottleville is a nice place and the price tag to be in that area is high, but at what cost to the quality of the residents lives.

I've lived at this property for a couple years and won't be renewing…read more In my experience, the customer service or care for residents has dropped significantly. For some reason, property management thought it would be ok to have lawn mowers start mowing bright and early at 7am. Nothing like being woken up to the sound of a lawn mower right outside your window. If it's not a lawn mower, it's a leaf blower, power washer or noisy grounds' crew vehicle driving back and forth early in the morning. When asked if they could possibly start the mowing operations a little later like maybe 8 or 9am they say no and that some city ordinance allows them to start that early. They clearly don't respect the people they take a rent check from. If you live near the family pool you can expect four months of screaming kids and loud music. When the office was asked if they could do something about the loud music or yelling kids they said "it's only four months of noise". I've had work orders not get accomplished yet were marked "complete". So there is some incompetency in that department as well. The rent goes up a significant amount when you renew so keep that in mind. The property looks like a country club, which is nice, and it's very safe. However, that comes at a cost.

Not good- Dog poop all over the community, illegal cars without license plates are allowed to take…read moreup all the parking spaces and sit there for months on end. I know for a fact in the lease it says cars must be up to date with tags and plates on them, yet management does nothing about it. Moving trucks are always parking in the middle of the street or parking in a parking spot and letting the truck hang into the street so no one can get around them nearly causing accidents a handful of times. Management only cares about rent payments and thats it. If you have a problem arise, good luck getting it resolved.

Buyer beware! Very poorly run. I have been here five years for work, from which 3.5 years of my A/C…read morenot working correctly. The crazy turnover created havoc on trying to get something done. 6 Managers, 4 complete staff and 8+ Maintenance. If you attempt to contact their home office/HQ THEY WILL NOT RETURN ANY MESSAGES, EMAILS OR CALLS. I HAVE TRIED 15+ TIMES. Vita Residential in Franklin in Tn.

i have lived here for over a year now- awesome place to live. maintenance is very quick if you ever…read morehave any issues! the staff plans events throughout the year for the community and are very communicative! I have no complaints!

AVOID Lived in this…read mores**t hole for almost a year and would've rather been homeless. $1,100 a month for 525sqft of apartments with bad maintenance that haven't changed the look since the 80's.

If I could give zero stars I would horrible horrible staff, the maintenance men don't know what…read morethey're doing, they stuck sticky tack on our mirror frames and of course the frames fell off the next day in both of my upstairs bathrooms and their resolution was to take the mirrors frames off making them look horrible the mirrors have paint and parts of the mirror peeling off around the edges. Also while we were out they came by to "fix something" on multiple occasions he used my down stairs restroom not only did he not flush the toilet, he had the audacity to leave pee on the toilet seat like how unprofessional can they get?! One of the new office ladies is super sweet and the other lady who claims she has been working here for "Twenty years" is so disrespectful and rude I don't know how she has kept her job for this long. Every time that we have spoken with her about issues with the apartment she has gotten an attitude and made it seem like it's our fault or that we shouldn't be coming to her with these problems when its HER JOB. Some of the issues that have been reported to them since we moved in six months ago is just now being filed on a work order that was said to have been done literally weeks after moving in, which the guys who laid out the concrete in front of our apartment confirmed that Westchester village is very slow to put in work orders and fix anything around here. All the other residents leave their dogs poop right outside in front of my apartment when there is bags and a bucket to throw it away in right by the area they take they're dogs out, My neighbor smokes weed so now my apartment always smells like it and this place has the smallest water heaters possibly you can only take a five minute shower then the waters freezing cold. If you're thinking about renting from Westchester Village, I would start looking elsewhere.