Thank you so much to the kind man who assisted me tonight in Jackson GA @ 230 am ! Nobody would…read morehelp me You were reached by a third party service & I am so grateful

Our can stopped working and I found this business on Yelp. The phone call went well, the guy told…read moreme an hour before someone will arrive but the guy called me within 30 mins. He was very kind. Great customer service. I wish I had the chance to get his name. They are top of the list if I ever find anyone in need.

OMG! I can go on and on about the Camel Towing crew! Mr Rob, Mr. Brad, and Mr. Jay were amazing and…read moreI can't thank them enough for their kindness. They went over and beyond to assist me with my vehicle. Their customer service is second to none! I highly recommend Camel Towing!!!!

Extremely Disappointing Experience -- Lack of Professionalism and Failure to Follow Instructions…read more I am extremely disappointed with the service I received from this towing company. I arranged this tow through my insurance company, and unfortunately, the experience was far from professional. My tow was completed first thing in the morning. Before I left my vehicle, I personally spoke with the driver and specifically explained that the keys needed to be handed directly to a service advisor at the dealership. The driver assured me that he understood and would do exactly that. However, later that afternoon, I checked the dealership's vehicle service app and noticed there had been no movement on my vehicle. It was around 4:00 PM--approximately an hour after my vehicle's scheduled appointment time--and there was still no indication that the dealership had received or checked in my vehicle. I immediately contacted the service advisor. He informed me that he had no record of my vehicle being on the dealership lot. He told me he would investigate and call me back. Approximately an hour later, the advisor called me back and explained that he had asked around to see if anyone had received my keys. He then had to search the dealership's 13-acre property to locate my vehicle. He eventually found it--but there were no keys with the vehicle. It was later determined that the keys had been placed in the dealership's night-drop box, with no information on the keys with the location of and who the car belonged to despite my explicit instructions to the driver that the keys were to be given directly to a service advisor. This resulted in unnecessary delays, confusion, and frustration. Had I not checked the service app and contacted the dealership myself, I have no idea how long it would have taken for anyone to realize where my vehicle was or locate the keys. Since this was done on a Saturday, I had to extend my rental an additional two days due to the lack of professionalism the tow driver had. I also spoke directly with the owner about the situation. I was told that his wife would contact me regarding the matter. It has now been two weeks since the tow, and I am still waiting for that call. There has been no follow-up and no resolution. To make matters worse, although my tow was first thing in the morning, the driver's appearance and overall presentation gave the impression that he had already been working for an extended period. It did not reflect the level of professionalism I would expect from someone entrusted with transporting a customer's vehicle. I understand that mistakes happen. What I find unacceptable is the combination of not following clear instructions, failing to properly communicate the vehicle's delivery, creating unnecessary delays, and then failing to follow up after the owner was made aware of the problem. Because this service was arranged through my insurance company, I will be contacting them to report this experience and strongly recommend that they reconsider using this towing company for their customers. When someone is trusted with your vehicle, you should be able to expect professionalism, proper procedures, communication, and accountability. Unfortunately, I did not receive that level of service.

The only reason I rate them a one star is because i can't put 0 stars ! Please be aware of this…read morecounty and town! I have never in my life experienced such racism. My car was towed to Buice's garage on Sunday morning. Mind you I stay in Atlanta which is a hour away. I called from multiple numbers to get my car no answer. I called Monday morning and was spoken to so rudely by a man for asking a simple question about the price because cause he had said he was open the day before and didn't get my calls but I had proof of the calls. When I arrived to the lot a woman was in the office and was so stand offish, mind you this is a business she did not greet us she looked irritated that we were in her presence. She not only belittled me the entire conversation because I look young she took my money and didn't give me my keys after I said I want a police report. When I told her the police were on the way. She made a call herself and literally said "come get them out my shop" when the police arrived he refused to write a police report said we had to go they literally knew the officer. Not to mention when I got in my car the battery was dead. Anti theft lock was on. And one of my tires was a hair from being flat. RUN FROM THIS TOWN PLEASE ! Monroe Police Department Do Better !

BEWARE!!!!!! This place is horrible everyone in the place has and attitude and they will not give…read moreany report of how they come to obtain your car. This place I believe and the police in the area Are working together. The police pull u over this place gets your vehicle and tell you its one price and then they ghost you for 4 to 5 days and then charge you damn near thousands to get your car back. And you have to pay in cash to get your car. Happen to my family.

They are super helpful and friendly! I can't recommend them enough for towing and roadside…read moreassistance! If you are in the area and need a tow, definitely give them a call.

Stockbridge Towing was a life saver!! My boyfriend was having serious issues getting towing to come…read moreout with his roadside assistance. He called and the owner literally jumped in his truck and drove straight to the school where he works and where he was stranded. The first thing he did was check to make sure the car couldn't be jumped and save him the money for a tow. The price was fair, he was super nice, and delivered it straight to the shop for repairs. Can't recommend enough!

mr. Willis provided excellent service in regards to helping me tow my vehicle and then repair it…read more He was great with communication and pricing. I definitely would return.

Expedited my call because I had my first blowout on an interstate ramp. Got my tire changed as…read morequick as he could with the lugs being stuck. Can't beat fast friendly service

I was stranded with no one close to help me. I called Top Notch and spoke to Scott, who was so…read morehelpful and friendly. They got to me quickly and my car towed with no problem. Very nice people. Would use them again and definitely recommend them too. Thanks Scott.

Recently I was involved in a car accident, and first rate towing was amazing. John showed up to the…read morescene, my car was undrivable. I am not from the area and a had a month supply of belongings with me as I had been living in a different state. I was far from home with no one else who could meet me. John offered to drive me to a close hotel and then waited to make sure there was a room available and offered to continue to drive to different hotels in the area until a room was available. He then helped me unload my entire car, it was deemed to be totaled, with no complaints. He helped make sure I knew the next steps to file an insurance claim and what I needed to expect after that. I was able to take videos of my car and pictures, he was very understanding. This was a very overwhelming situation and he went above any expectations. If you ever need a tow or are in an accident 100% make sure these guys are the one to show up because not only will your car be taken care of, you will too as a person. Thank you Jonh and first rate towing for making a terrible situation more bearable.

We received excellent service from the office staff to the tow truck driver. Once we made the call,…read morethe driver showed up in 5 minutes. He was friendly, knowledgeable, and upbeat. I will definitely tell all my friends about First Rate Towing & Collision!