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Southern Select Crawfish

3.2 (5 reviews)
Closed • Closed

Services - Southern Select Crawfish

Catering

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1 year ago

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1 year ago

We bought a sack of crawfish Chad was great to visit with when I picked up. The crawfish were good size and very few dead.

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5 years ago

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5 years ago

I went for great music and crawfish on friday but was pretty disappointed with the crawfish they were very mushy and small.

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5 years ago

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Baytown Seafood Restaurant - Shrimp

Baytown Seafood Restaurant

3.6(82 reviews)
7.4 mi
•$$

Our party of five had dinner at Baytown Seafood Restaurant and it was delicious! The atmosphere is…read moregreat and the food was amazing! Nikki was our server and she was fast, accurate and friendly. Angela is the manager and is sweet as can be. Prices were fair and we went home with enough food for a couple more meals! We highly recommend it!

I've been a longtime customer of Baytown Seafood in Victoria and have always enjoyed the food,…read morewhich makes this experience especially disappointing. I placed an online order for pickup for my family--over $90 for just me, my wife, and our toddler. I received a text message saying the order was ready, so I went inside to grab it. The restaurant was very busy with the dinner rush, and no one was at the front counter. I clearly saw my bag sitting there with my name on the receipt--and it was the only order on the counter--so I took it and headed out. As I was walking to my vehicle, a woman ran after me yelling, "Hey, stop." I stopped, and she asked if the order was mine. I told her yes and that my name was on the receipt. After that, her tone changed and became very sarcastic. She told me, "Next time I would appreciate you letting someone know you're picking up your order," in a way that felt very condescending. I replied that it had my name on it and that I wouldn't take anything else. As I walked away, she muttered something along the lines of "that was rude" or "you're rude." What really bothered me is that she said she was trying to verify the order--but never actually did. She didn't ask for a receipt, ID, or name. The whole interaction felt unnecessary and unprofessional. Once I got home, I called the restaurant to address what happened. I was told the woman's name was Angela--and that she is a manager--which honestly shocked me. I then asked the person I was speaking with to put me on the phone with her directly. When I spoke with Angela, I explained that I was picking up my own order--not someone else's--and she responded, "How am I supposed to know that?" I told her again that the order was mine, that I had paid for it, and that I was not a delivery driver. In a very condescending tone, she repeated, "Well how am I supposed to know that? I followed protocol. I did nothing wrong." Every time I tried to respond, she cut me off by saying, "I'm talking, I'm talking," in a way that felt like she was speaking to a child rather than a paying customer. If that's the case, then it goes both ways. I was a paying customer who had just spent a lot of money on dinner for my family. I saw my order clearly labeled with my name, knew it had already been paid for, and picked it up so I wouldn't have to wait any longer than necessary. How am I supposed to know about some "protocol" that customers are never informed of? I completely understand wanting to make sure orders go to the correct customer, but the way this was handled--especially by a manager--was unacceptable. Talking down to customers, refusing to listen, and placing all the blame on the customer is not good service. I've loved Baytown Seafood for years, but after this experience, I likely won't be returning and will be taking my business elsewhere.

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Baytown Seafood Restaurant - Dining room

Dining room

Baytown Seafood Restaurant - Salad

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Baytown Seafood Restaurant - Sign

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Rocco's Italian Bistro - Spaghetti and meat sauce lunch portion

Rocco's Italian Bistro

4.0(117 reviews)
4.9 mi
•$$

The food is amazing! Staff was very friendly and helpful. Great location with a quiet atmosphere…read more Very relaxing. Will definitely be back!

Wife asked if she could substitute chicken for the protein on her lunch spaghetti instead of the…read moremeat sauce, meat balls, or Italian sausage. Waitress said yes and wrote down the order. It was quite the surprise when we received the bill with $7.99 added for a side of chicken. We were under the impression that it was just subbed for the meat that was no longer included with the spaghetti. Due to the fact that the server did not make us aware it would be an addition $8.00 for substituting chicken instead of the previously mentioned meats, we feel like we were overcharged for a lunch portioned meal that totaled right below $20. Now the food was good, so I was give it 2 stars for that. We used to eat lunch there weekly until the prices went up $2.00 and the portions were cut in half on the lunch specials. We stopped going as often to maybe once every few months. We don't feel like you get what you pay for anymore at the location. My son always got the calzone. He said it's only half the original size as well and cost more. Unfortunately, and I know this by experience in the food service industry, that there is a fine balance on prices to portions to keep customers returning. The balance here is tipped in the wrong direction. We probably won't be returning, at least until we forget the most recent negative experience. I've heard similar from other people as well. Instead of complaining to the server, who doesn't set the prices, my wife said we will just pay and not come back. Come on Rocco...$8.00 for a few slices of grilled chicken breast to substitute for more expensive beef products? It wouldn't sting so bad if there was a warning.

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Rocco's Italian Bistro - Stromboli

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Bread basket

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Southern Select Crawfish - foodtrucks - Updated July 2026

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